We are a locally family owned Sears franchise. We do excellent and guaranteed work. We feature carpet cleaning, air duct cleaning, tile and grout cleaning, dryer vent cleaning, hardwood floor refinishing. All of our work is satisfaction guaranteed. Our products are safe for children and pets, our men are background checked. We offer same day service and convenient scheduling. Ask about our Keep it Clean club loyalty program
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
21% | ||
8% | ||
3% | ||
4% |
"Thank you for your business and the great review. Please call me directly at 800-925-1664 ext. 107, anytime that we can be of assistance. Thanks Again for Choosing Sears! Christine Jones"
This was a $99 big deal purchase. There seemed to have been some sort of scheduling mix up and I ended up waiting all day for them. They were supposed to be here between one and four p.m. and did not get here until 7:30 p.m. They said they were running late. They said they did not get the call until 4:30. I was moving so the technicians were nice enough to say I could go and they would lock up, and they did that. They reported that back to Sears and Sears is giving me $200 credit for my next experience. This is a new house I am moving into and I am packing and everything so this was just such a waste of time for me. They scheduled it for me and offered me a Saturday, which I did not ask for, but I took that. They charged me an additional $89 to clean the sofa and chair. The technician told me he would scratch guard everything for free. I guess he did that, I was not there. I have used Sears before and I have never had this issue with them. All of the people tried to make it right. They could have refunded it rather than just giving me credit.
"Thank you for your business and taking the time to review our services. I am terribly sorry that the service was not up to what you would expect from Sears in Home Services. Please call me directly to discuss it further or if I can be of assistance in any way. Thanks again for Choosing Sears! Christine Jones (412)821-5200 ext. 107"
"Thank you for your business and your great review. Is there anything that we could do differently in the future to raise the rating to an A? Please call me directly at 800-925-1664 ext. 107, any time that we can be of assistance. Thanks Again for Choosing Sears! Christine Jones"
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