Penn West Roofing & Repair

We used Penn West Roofing & Repair to get "some repairs" done on our roof. After heavy rain for past several days, one particular spot in the ceiling had a wet stain forming. Since my roof was pretty new, I was concerned with a roofing company which will steer me towards roof replacement just to make money as roofing companies in general don't have much experience with diagnosing a leak and also they make less money by doing repairs and fixing a specific leak so they opt for roof replacement instead. I did some research before contacting a roofing company and left message for Antonio one evening. I got a call back from Antonio from Penn West Roofing & Repair around 10pm same evening. A call back that late in night was surprising to me as I wasn't expecting a call back at all due to the middle of busy rainy season. We talked about for half an hour, and right there and then I realize that this guys is not going to rip me off or up-sell me or up-charge me for anything. I also realized that he would try his best to identify the leak and fix it rather than pushing me to replace my roof. Now, let me tell you very clearly, that what I thought would be a few hundred dollars worth of expense for a teeny-tiny roof leak repair, ended up much higher; in order of magnitude higher... as I ended up replacing the entire roof...I ended up replacing, not just the shingles but the wood beneath the shingles...I ended up relacing the fascia and soffit around the house...and I ended up replacing gutters, gutter guards and downspouts..In essence, I have "experience" of having Antonio doing a small repair for me as well as getting the entire roof done. And at no point in time, Antonio pushed me to make any of these decisions and at no point in time, he wanted me to go ahead with the next phase of the "little roofing project". If I had wanted to just get the initial roof leak fixed, I would have done just that, and that would be the end of story!!! I have found Antonio, an extremely hard working individual who is honest, and very professional in his business dealings and communications. His work ethic is phenomenal. His penchant for quality control is striking. His knowledge of roofing ins & outs; his ability to diagnose a leak; his eye for investigative and detective work in order to assess the true damage, and his obsession to satisfy a customer is simply unheard of in an industry that is a breeding ground for swindlers, cheats, and fraudsters. Finding such a gem of a hardworking, ethical, consumer obsessed roofer in an industry where one has to start with the expectation of getting fleeced, is refreshing to say the least. One thing I must add is that every time his folks would finish a job, I would make sure that I ask Antonio to do the quality control himself and I was never disappointed in him. Antonio would ensure that if there is even a remote possibility of sub-standard work that was performed by his crew, he would take them to task on the spot or even after they have left. He would not take a break until he as well as the customer is not satisfied. This way you would get an added benefit of an "Independent Quality Control Inspector" in his own workmanship, when you are getting Antonio. Make sure to use the help of this independent inspector as you hire Penn West to do your roofing job!!! I am very pleased with the work that Antonio has done and I would highly recommend Antonio and Penn West Roofing & Repair for any and all roofing needs that you have. Give Antonio a try and you would not be disappointed. For Antonio, no roofing job is too small or too large and no roofing work is work that is not done right!!!

Great service best price

I do not understand what happened.

Friendly workers

They did the storm damaged roof repair competently and quickly and below their estimate!

They did a great job! They did the whole thing in one day, except for the joint cover on the porch roof, and cleaned the debris off our deck, porch and lawns. The next day or two days later, they finished the job. It looks great.

I purchased a 100-year-old house that needs lots of work. I discovered shortly after the purchase I required a crown and cap. The crown was in poor shape and the cap was missing. I received a crown and cap. I am satisfied. The price was comparable to the others in the industry. I plan to work with them again on future projects.

They were really helpful and nice.The workers were excellent and so was the boss. Mr. Antonia was a big help and he also made sure to tell me whatever I did not no very helpful and he fix it immediately I highly recommend this company,good customer service and he has good workers I will go to them again and again and again lol I am so grateful he was able to help thanks so much I gladly appreciate u and your teams work!

Great guys that did good work. Showed up when expected and explained everything in detail.

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Great friendly hardworking guys , went above and beyond for my repair on roof would recommend them , and use them again

Received a written estimate for $800.00. I thought the estimate was high but wanted the blown off shingles replaced ASAP. I received a bill for $850.00. The bill was paid on line. Now i am trying to get Pen West Roofing to reimburse me the $50.00 overcharge. I am having NO success in getting that done.

They were fast to respond to the request for a quote for a roof repair despite having tons of requests due to the recent storms. They were quick to do the repairs. Great to work with.

We were very happy with West Penn Roofing, they were quick to help us out, and worked hard to repair our roof after the wind damage. As older folks we felt they were very fair and helped with some siding that had blown off as well. We would highly recommend them!

Antonio is good to work with, project was done quickly.

Very helpful when wind damaged my roof. Knowledgeable and professional.

The installers completed the one-day roof replacement work in a timely and orderly fashion. Antonio was very thorough in the completion of the work.

They were timely and professional

Responded to my inquiry quickly and made the repairs fast. Work was exactly what I needed.

Antonio and his crew were professional and personable. They did an excellent job repairing or replacing damaged shingles, exhaust pipes, and vent. After they finished, they cleaned up everything. Truly great quality work and outstanding customer service.

Antonio was great to work with! Penn West arrived at the property in less than one hour from my call and repaired our roof the following morning. I would highly recommend them.

Repaired our leaking roof, day after completion there was storm Antonio called to see if everything was dry. I was happy to report there was no leaks

Great customer service. Very timely. Super clean up! Friendly. Eager to do the work. Would highly reccomend

Knowledgeable friendly

Helped make an emergency repair to my roof