PEI CONTRACTING
About us
PROJECT SIZE VARIES FROM $400 TO $130,000.
Business highlights
Emergency services offered
35 years of experience
Services we offer
CARPENTERS & TILE SETTERS ARE AVAILABLE., DESIGNERS, ELECTRICIANS, MASTER PLUMBER, TOTAL IN HOUSE KITCHEN & BATH INSTALLATION. IN-HOUSE MEASURERS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.19 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 44% | ||
| 0% | ||
| 11% | ||
| 11% | ||
| 33% |
Showing 1-9 of 9 reviews
Arron T.
Mar 2022
half assed was the work performance, there finish work sucks i know its hard to finish existing plaster with design, but don't brag about how good you are. not even close. electric they lied about running all new homeruns, but piggy backed off existing lines so we had to hire another electric company fix there f up, i can go on and on, and nothing from homedepot other than a visit from some supervisor who said they would take care of it, yeah, so its lawyer time btw nickel and time you for extras walls are white and it dont take good pictures for evidence
Mary L.
Oct 2018
Excellent. PEI scheduled the job to finish my kitchen and spent six days redoing and finishing the entire kitchen project that was left a mess by another contractor. Work included: finishing tile flooring, finish pantry shelving and painting, install back-splash, cabinet crown mold, cabinet toe kick, cabinet knobs, paint kitchen walls, finish tile floor in pantry and kitchen entrances, redo all crown mold on kitchen walls, redo electrical work, etc. The previous contractor really made a mess and these guys corrected all the problems and did a first class job. The crown mold was installed perfectly in every corner. I would highly recommend PEI to do any home project. I cannot give the price for this job since it was was contracted through Lowes and price included materials and prices from the first contractor.
Cindy S.
Aug 2016
PEI was amazing! The team was professional, timely, master craftsmen, and flexible. I was hyper-sensitive about dust (from prior contractor), but PEI said not to worry and they were right! Every night you could barely tell they were there; everything was vacuumed and cleaned. They answered all of my questions, were patient while I took numerous pictures, and they always ensured we were in agreement with every step. Yes we ran into some unexpected issues when we opened the walls and floor, but it's an old house and we had a contingency. The kitchen is fabulous. Wish I could attach pictures! When we began gutting the bathroom, the prior contractor work was horrific - PEI 'made it right'. They hired plumbers and electricians, all inspections were passed with flying colors. The bathroom is also fabulous! KUDOS to Pete, Ben and everyone of the team that made this a successful project.
Travis B.
Feb 2013
This company is particularly frustrating to work with. They don't plan very well, so the costs increased dramatically during the course of our project (we had 32% overrun from our original quote). They will tell you that no one knows what you need until you get started, but two other contractor quotes anticipated the additional items that PEI failed to notice in their original quote. The items in particular were leveling the floor (an additional $2,700), plumbing the walls ($1,700) and removing a false ceiling ($450). Our house is 1900's era, so we and other contractors always assumed our walls were not plumb. The false ceiling can be detected visually by comparing the ceiling height with the remainder of the first floor, or inspecting a crawl space up stairs. In my opinion, PEI just didn't care to get their quote right in the first place. As a home owner, however, if your quote is too low, then you may not have sufficient financing to cover the complete project. When an issue was identified, we had 24-48 hours to confirm payment or they threatened to walk off the job.
The quality of the work was generally good. They only roughed in the drywall and they didn't paint even a primer coat. Also, the subcontracted plumber bored a large whole in one of our floor joists that clearly violated the residential building code. PEI and the plumber both were unaware of this particular code. I had to send copies of the code and pictures of the bore hole to PEI and Home Depot and I had to continue to demand the issue be fixed for a period of two months before they finally sent someone out to fix the problem, which consisted of installing a 2-foot section of 2x4 and having a structural engineer certify the work.
The quality of the work was generally good. They only roughed in the drywall and they didn't paint even a primer coat. Also, the subcontracted plumber bored a large whole in one of our floor joists that clearly violated the residential building code. PEI and the plumber both were unaware of this particular code. I had to send copies of the code and pictures of the bore hole to PEI and Home Depot and I had to continue to demand the issue be fixed for a period of two months before they finally sent someone out to fix the problem, which consisted of installing a 2-foot section of 2x4 and having a structural engineer certify the work.
Carol V.
Jun 2012
Owner seemed to be into each detail -but missed a lot on the actual bidand actual work order given to crewCrew are jack-of -all-trades - but master of none (they were nice men - polite-quite)Did not really protect surrounding areas well - I had to constantly cover my own stuff & clean up after they cleaned upI did not like the terms of the payment schedule - should have followed the 1/3 down 1/3 half way through 1/3 - up to 30 days after completion rule - i did not insist & regretted it.
Response from PEI CONTRACTING
"I made 3 trips to the customers house and this customer changed her design numerous times. That process took 4 months. I made every attempt to keep track of all details. I went over the final scope of work with this customer and she agreed to it. She then gave me the deposit. As far as cleaning up , this customer NEVER said one time in the emails she sent or the messages she left or the times she called our office ( which were numerous ) that we left he house a mess. As a matter of fact , when i was at the house ( numerous times to check on the work ) she never said anything to me either. If this was such an issue , why were we not notified ??? The kitchen is connected to the living room & hallways with no walls to section it off - the only dust that occurred in the house was confined to that area. The only issued that occurred during this entire job was that the laminate counter top company messed up the laminate counter top 2 times. When I was notified of this, i got involved and tried to get this straightened out for the customer. The counter top was ordered through Home Depot, and they have to make this good for this customer. We did not have anything to do with making this top. We have installed over 5000 kitchens , and we have this process down to a science. This includes our bid process which is why this customer stated in the very beginning of her complaint that we had control of all details. That is simply the truth. we did not " miss " anything on the scope of work that was presented to this customer. Our bids are itemized down to the receptacle and gone over with the customer prior to the sale of any job. We did take a deposit that covered the cabinets & held money until the job was completed. There was then additional work that was added by the customer, and we have since completed that. If this customer was not 100% happy with our work, why did she pay us in full ??? Again, the only issue remaining is her counter top issue which we have absolutely nothing to do with."
Karen T.
May 2010
It was a horrible experience throughout. I've never dealt with so many unprofessional people in one organization.
Linda F.
May 2006
They mismeasured. The cabinets were damaged. They hung them wrong. They just blamed other people. The work was awful. They started in August and didn't finish until the week before Thanksgiving. The main corporate office was helpful but not the local office.
Response from PEI CONTRACTING
"AFTER REVIEWING THIS JOB, THE KITCHEN WAS INITIALLY DESIGNED INCORRECTLY BY HOME DEPOT. AFTER DOING EVERYTHING WE COULD TO REMEDY THIS PROBLEM, CABINETS WERE FOUND DAMAGED. HOME DEPOT REQUIRES US TO CHECK IN CABINETS BEFORE THE INSTALL, AND THE CABINETS WERE NOT DAMAGED AT THE TIME OF INSPECTION. WE HAVE STILL NOT FOUND OUT HOW THE CABINETS GOT DAMAGED. OTHER THAN THAT, THE ISSUE WAS WITH THE HOME DEPOT DESIGN, AND THE FACT THAT THE CUSTOMER WAS NOT HAPPY THAT A JUNCTION BOX WAS CUT INTO HER CABINET. WE EXPLAINED THAT WE COULD NOT BURY A JUNCTION BOX DUE TO CODE, AND THE CUSTOMER TOLD US THE WIRES WERE DEAD. THEY WERE LIVE, AND WE HAD TO LEAVE THE JUNCTION BOX THERE. THE PROBLEM WITH THIS JOB WAS SIMPLY THAT THE KITCHEN DESIGN FROM HOME DEPOT WAS NOT TO HER LIKING."
Homeowner
Feb 2004
PEI WENT BEYOND THE CALL OF DUTY. THEY WENT TO GREAT PAINS TO INSTALL THE CABINETRY PERFECTLY AND WERE EXTREMELY PROFESSIONAL DESPITE ENCOUNTERING A NUMBER OF LOGISTICAL PROBLEMS (OLD HOUSE, DAMAGED CABINETRY SUPPLIED BY THE MANUFACTURER, ETC). THE FLOOR WAS ALSO PROBLEMATIC, BUT THEY DID A GREAT JOB TILING IT. WE WOULD THOROUGHLY RECOMMEND THEM AS A COMPANY THAT STILL HAS A SENSE OF TRUE WORK ETHIC.
Homeowner
Feb 2004
THE ENTIRE COMPANY WAS RELIABLE AND VERY PROFESSIONAL. I WAS COMPLETELY SATISFIED WITH ALL OF THE WORK COMPLETED.
Licensing
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FAQ
PEI CONTRACTING is currently rated 3.1 overall out of 5.
PEI CONTRACTING accepts the following forms of payment: CreditCard
No, PEI CONTRACTING does not offer free project estimates.
No, PEI CONTRACTING does not offer eco-friendly accreditations.
No, PEI CONTRACTING does not offer a senior discount.
Yes, PEI CONTRACTING offers emergency services.
No, PEI CONTRACTING does not offer warranties.