PAUL E GATES AUTO SERVICE

He did this for me on very short notice, first thing in the morning. He only asked that I move the car from the lot as soon as I was able, as it is a small location. He charged a fair rate. He is much in demand--I will definitely use him again.

Brought the car in early the next workday. The problem was diagnosed and repair work accomplished in same day at a very reasonable price.

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I live up the street from Gates Automotive. My battery died during the cold nights and Mr. Gates drove up and installed the battery saving me the cost of a jump or a tow. He was extremely prompt and professional, even coming back up to drop off my receipt. 

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It's just one person that works there, it is the owner.  It is convenient; you can drop your car off in the morning and have it inspected during the day.  He opens at 7 o'clock and closes at 4 Mondays to Fridays.  He does the inspection and if work is required in the result of the inspection then he set a reasonable price.

I dropped my car off overnight and by 8:00 a.m. Glenn had called with the details and his price. He thought he might have to keep my car overnight but he he finished the job by 2:30 p.m. There were no surprises, just good repair work.
Glenn has been my mechanic for 16 years. He's polite, responsive, returns calls and gets the job done quickly; when he does a job I know I can count on it being right.
I'd love to have a new car every 3 years but since I can't, I'm happy to have Glenn in my corner!

Next week he's going to replace the front struts. I've been using him about 3 years now and I would highly recommend them.

Took the car in, he was able to diagnose quickly, fixed by next day. Was $150 cheaper than Rudy Molnar's for exact same issue a year ago.

Glenn Gates performed a PA state inspection, replaced front brakes and rotors, ran a battery test, replaced rear wiper blade and rotated tires.
After taking my car to a Toyota dealer for a free state inspection service (emmission test not free, however), we found that the car needed to have front brakes and rotors replaced to pass inspection. The dealer's quote was very high. We decided to have the car re-inspected by Glenn Gates and ask him to do the work. Glenn Gates replaced front brakes and rotors for much less than the dealer would have done and he did a fine job. He always does. We count on him to be honest and thorough in his work. Glenn has done a range of repairs on our two old cars, and now he will be servicing our new cars. He starts work very early, so we always drop the car off overnight, and we usually get a call by 11 am about what might need to be done to the car. If the parts can be had that same day, the car is done by end of day. We are very happy to recommend his work.

Answered above.

He did the job pretty quickly and did it well. They were inexpensive. Responsiveness and punctuality were perfect. I would surely use them in the future.

Paul Gates Auto takes care of all my minor vehicle repairs and oil changes for the last five years. He is good and knows what he is doing. He has been in business with his father for years. He gives me information on repairs that are upcoming and may need to be done soon. He is right around the corner from me so it is very convenient for me.

When I called to make the appointment the gentleman answering the phone was polite and informed me to bring my car in the morning. When I arrived at 9:30 am a different gentleman was upset that I brought it in so late. I informed him that no time was specified when I made the appointment. The inspection was done quickly- 2.5 hours later I picked up my car. When reviewing the receipt I noticed he did not do the oil change as was requested both that morning and when making the appointment. I informed him of the error and he insisted that again it was I that was mistaken and that I had never mentioned the oil change. Due to the major communication issues when working with this company I will not be returning unless it is an emergency. It is a shame because this is right down the street from me and would have been a perfect match- had it worked out. I now have to make another appointment somewhere else to have the oil changed. Just a little more of a pain than it needed to be.

Paul is friendly, and my 1995 Toyota is running much better now.

He gave me the option of waiting on work that was not necessary at this inspection and was very quick and honest and friendly. I was very happy with my experience and would gladly recommend him again.

The brake had locked up while parked a week and I was afraid to park it again once I got it moving. Paul let me drop it off the night before and then called in the morning once he had diagnosed the problem. He gave me a verbal estimate of the cost, then called again when the repair had been completed. Paul has been my auto mechanic for about 8 years and I have always found him to be honest and reliable.

It was fine; dropped off the car in the morning and it was ready that afternoon. When I first tried to call for an appointment, there was no answer (for several days), so I'd recommend an answering machine!

He is great. I trusted him completely. He is very reasonably priced and honest. We had older cars and he always took good care of us. Very courteous and professional. It's a family owned business.

We were happy with the work and think we were charged less than we would have been at the dealer.