Paul's Clock Repair

Clock Repair

About us

We are a Mom & Pop Operation, the shop is located in our home. I have been repairing clocks since 1968. All work is done on-site, without the use of subcontractors. I am a Certified Master Clockmaker, Graduate of the National Clockmakers Institute. I repair each clock as though it were my own. All clock repair comes with a One Year Unconditional Guarantee. Call for Free Estimates. Phone answers 24 hours a day. (412) 922-2522. Award winning.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Certified master clockmaker, I repair all types of clocks, including antique, contemporary, mantel, wall, grandfather, french, german, cuckoo clocks & ATMOS, I am a factory representative for Hamilton, Howard Miller, New England, Ridgeway, Ethan Allen, Sligh & Trend, on-site grandfather clock repair, total clock restoration & relocation services available, most clocks are repaired within two weeks & come with a one year unconditional guarantee, please see our ad in the Yellow Pages.

Services we don't offer

Watch Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 128 reviews

Nadine M.
04/2016
5.0
clock repair
  + -1 more
The lady who came out to the house was very nice and explained the work to be done. It was inconvenient to drive to her home to pick it up but when the clock stopped running, they honored the guarantee and fixed it. Now, it is working fine. Once again, had to travel to get the clock back.
Description of Work: Repair a cuckoo clock.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246.04

Response from Paul's Clock Repair
Thank you for your kind Review. Sometimes, in transport, things happen to the clock, that we have no control over, that is one of the reasons we give a one year guarantee. We are sorry for any inconvenience. If there is anything else we can do for you in the future, please let us know.

Rose V.
03/2016
5.0
clock repair
  + -1 more
This home based business works great. Paul's daughter does takes calls, schedules drop of and pick up of the clocks and the payments. I brought the clock home hung it on the wall, set it and that was it. Great work and the clock is chiming the time correctly. Thanks Paul for a job well done. Rose V
Description of Work: Paul repaired a key wind clock. The chime and the time were out of sync. He also replaced the nut that holds on the hands and fixed the improper cover closing latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Paul's Clock Repair
[Member Name Removed], Thanks so much for the kind Review. If there is anything we can do for you, please let us know. We repair just about every kind of clock on the market. We would appreciate any references you could send our way. Thanks again, Paul

Dorothy S.
02/2016
4.0
clock repair
  + -1 more
Paul and his wife seemed knowledgeable. They were here 1/2 hour. I wish they had noticed that the grandmother clock was running slowly before they left. $250 seemed hefty to me but I am not up on clock repair costs. This included the $35 off big deal I had purchased for $25. They also took a Seth Thomas mantel clock back to their shop for repair.
Description of Work: Repaired chimes and gongs in Grandfather clock. Repaired pendulum hook on grandmother clock. This clock is running slow and will have to have further repairs. Paul told me that they could not guarantee that the clocks would work properly in a home visit but that the price I paid would come off the top of further repairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Paul's Clock Repair
We drove over 25 miles, we repaired two grandfather clocks in your home, for the exact price previously agreed upon. The grandmother clock that is running slow, does not need Shop Repair. It just has to be adjusted to keep good time. We would have been happy to tell you this by phone, if you had given us a call letting us know what the problem was.

Lisa W.
01/2016
5.0
clock repair
  + -1 more
All repairs were completed and clocks returned in a timely manner; the clocks work great! Paul even rehung my wall clock in a more secure manner, which was so appreciated! My experience dealing with Paul and Judy could not have been better! I will use their services in the future if needed and not hesitate to recommend them to others!
Description of Work: I initially called Paul to do routine service on our Howard Miller Grandfather Clock, after completed, he took two other clocks to his shop for repair. He cleaned, oiled and repaired time train on a Howard Miller Triple chime wall clock; cleaned, oiled and put new motor in our old GE Westminster Mantle clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Paul's Clock Repair
Ms. [Member Name Removed], Thanks so much for your kind Review. If there is anything we can do for you, please let us know. We repair just about every kind of clock on the market. We would appreciate any references you could send our way. Have a wonderful New Year! Thanks again, Paul

Ronald D.
12/2015
5.0
clock repair
  + -1 more
Cleaned and replaced parts. Works like new. Very pleased with everything. Thank you Lisa and Paul.
Description of Work: Repaired 35 year old centurion grandfather wall clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Paul's Clock Repair
[Member Name Removed] Thank you for your kind Review. If there is anything else we can do for you, please let us know. We repair just about every kind of clock on the market. We would appreciate any references you could send our way. Thanks again, Paul

William H.
12/2015
1.0
clock repair
  + -1 more
I called and asked what the cost would be to repair hands on a cuckoo clock - Was told $5 or $10 Tok clock to place of business and was told cuckoo clocks cost $250 to refurbish and another $5 or $10 for hands. I told her all I needed was hands. They would not repair just hands and to buy complete service - which I did not need.
Description of Work: NOTHING

Rating CategoryRating out of 5
value
1.0

$260

Response from Paul's Clock Repair
This whole matter was a big misunderstanding. When you were told that the cost of the hands would be $5 or $10, that quote was for parts only, not for the repair of the clock. We have found out in the past, that if we just put hands on a clock, and the clock doesn't work, the customer is not satisfied. We either fix the whole clock and guarantee it unconditionally for a year, or we don't fix it at all.

Gene C.
12/2015
5.0
clock repair
  + -1 more
As promised. Clock was ready when they said it would be and is running well.
Description of Work: Maintenance & repair of mechanical wall clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Paul's Clock Repair
Thank you for your kind Review. We repair just about every kind of clock on the market, we would appreciate any references you could send our way. Thanks again, Paul

Becky V.
10/2015
5.0
clock repair
  + -1 more
They were professional and did a very good job. Fixed my grandfather's clock that had not worked in years.
Description of Work: Fixed my grandfather clock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Cynthia C.
10/2015
5.0
clock repair
  + -1 more
As stated above, the problem was quickly diagnosed and the repair was done in a timely fashion. Very friendly. Would not hesitate to use again. What was great was that we were able to purchase a discounted coupon to go towards the cost of repair. We also found out that this clock was much older than we thought. The clock runs great now and has not stopped!
Description of Work: Diagnosed why clock kept stopping-cleaned clock of excess old oil-very professional-gave a time frame for repair. Clock was repaired within the timeframe. Was pleased with the service provided and would not hesitate to use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Paul's Clock Repair
Thank you for your kind Review. We repair just about every kind of clock on the market. We would appreciate any references you could send our way. Thanks again, Paul

James O.
10/2015
5.0
clock repair
  + -1 more
We have a Ridgeway grandfather clock which hadn't been cleaned for 33 years. The clock stopped chiming and gonging 15 years ago. I checked Angie?s List, and found Paul?s Clock Repair. This was a great experience. I was given an appointment for two days after my call. They called the night before the appointment and about 30 mins before arriving. When Judy arrived at my house, she was very friendly and explained everything she was going to do. She took her time cleaning, oiling and adjusting our clock to make sure it worked properly. I would most definitely use them again. An excellent service provider
Description of Work: Clean, oil and adjusting our grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Paul's Clock Repair
Mr. [Removed member name], Thank you for your wonderful Review. It was a pleasure meeting and doing business with you and Mrs. [Removed member name]. Please let us know if we can be of service in the future.

Linda C.
09/2015
5.0
clock repair
  + -1 more
We are extremely satisfied with Paul's Clock Repair. Clock repair was finished within promised time. Courteous and friendly employees. Extremely satisfied with service and will definitely use Paul's Clock Repair again if necessary.
Description of Work: cleaned and oiled my mantle clock and repaired cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Paul's Clock Repair
Thank you for your kind Review. We always do our best for our customers.

Pat J.
08/2015
5.0
clock repair
  + -1 more
They called the day the day before to confirm the appointment and also called on their way to our home to say they would be arriving earlier than planned. They inspected the clock and were able to fix it in our home. Paul educated us about our clock when he was finished. We were very pleased with their service and are happy to have our clock working again.
Description of Work: Paul and his wife Judy came to our home to fix our grandfather clock. Our clock was purchased in the 70's and had stopped working. We found their ad in Angie's List Monthly and called to make an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.95

BARBARA J.
08/2015
5.0
clock repair
  + -1 more
I had had Judy come in 2002 to tune up the clock at an earlier address and was glad to find they were still in business. (Judy is Paul's wife.) Judy picked up the phone the first time I called and made an appointment for a house call the following week. She phoned the day before to reconfirm, then in the morning of the visit to tell me she would be early. In addition to getting the clock going again, she gave me helpful advice about having the cabinet re-finished.
Description of Work: Adjusted and tuned my antique grandfather's clock, which had not been running since I moved it 6 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Kathleen B.
07/2015
5.0
clock repair
  + -1 more
Judy was always prompt. Calls returned on a timely basis--very professional. I was very happy to have my clocks working again. Judy came to the house and was able to repair one on the clocks here. The other large clock had to be removed. It was repaired quickly and returned to my home. I was very happy with the service I was provided and the quality of the workmanship. I would highly recommend Paul's Clocks if you are in need of a clock repair.
Description of Work: I had two antique clocks from Europe that were not working. Both clocks were repaired and are now working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Paul's Clock Repair
Thank you very much for your kind Review. If we can be of service in the future, please let us know.

Nancy B.
06/2015
5.0
clock repair
  + -1 more
It went well! Paul is very clear and professional. He quoted a price pre visit and stuck with it. He arrived promptly (to the minute), called 15 minutes ahead of time (as promised) and contacted us the night before to confirm the appointment. He carefully examined and reassembled the clock. He gave me a thorough overview of what condition it is in. I was very pleased.
Description of Work: We had an antique clock moved from an elderly relative's home to our home. It is very old and the movers were uncomfortable reassembling it. We hired this company to reassemble the clock, tell us what condition it is in and get it running (of possible).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Paul's Clock Repair
Thank you very much for the kind Review. If there is anything else we can do in the future, please let us know.

Fred K.
06/2015
5.0
clock repair
  + -1 more
Our treasured Grandfather clock stopped chiming several years ago and was running slow. The clock had been built by my late father, so we did not have an option to contact a manufacturer. There are so few master clock repair specialists around anymore, so we prayed that the listing for Paul's Clock Repair we found in our Angie's List monthly magazine was going to be "the one." We called and got a prompt home visit from Paul's wife Judy, who is also skilled at servicing the large clocks. She was able to get the clock to run correctly again and chime in less than an hour ($180.00 for initial home visit). We were told at that time that the 40 year old parts might need further repairs which would require the works to be rebuilt in their home for an additional charge, if we so desired. They have a 30 day guarantee on their work so when we noticed that it was starting to skip the fifteen minute chimes, we called for the additional service. To rebuild the movement was an additional $450, but we really wanted to restore the clock to perfection. Judy came again promptly to remove the works, We got to meet Paul when the couple returned this morning to reassemble our beloved clock. Bushings had worn down in the intricate works and had been replaced. Everything had been cleaned and oiled, and the chime train was repaired. Paul was extremely helpful, making sure we were properly instructed on how to care for the weights and pendulum. We couldn't be more pleased with their service and professionalism! If you have a treasured clock, the cost to rebuild the works is well worth the investment; to get prompt, reliable service in the home is tremendously appreciated. Very highly recommended.
Description of Work: Cleaned and repaired worn out Grandfather clock works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Janet F.
05/2015
5.0
clock repair
  + -1 more
Paul answered my initial call promptly and was out to the house in less than a week. He and his wife were on time...in fact early...for the appointment. Both were very pleasant and professional. I'm not exactly sure what they did, but the clock started ticking. They were not here very long, probably 15-20 minutes. Paul was no sure just what was the problem but assured me that if it happened again, he would come back and take the inner works to his shop for a more in depth diagnosis and repair. I thought the price was a bit high.....$180 just to walk in the house. But so far the clock is still running so I would call it a success.
Description of Work: Got my grandfather clock running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kevin C.
05/2015
4.0
clock repair
  + -1 more
It went fine. He was very friendly. The service was timely, they were in and out. They were a little pricey. They say they give free estimates, but he said the free estimates are only over the phone. They charge $200 for a house call.
Description of Work: Repaired a grandfather clock.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim D.
04/2015
5.0
clock repair
  + -1 more
I found Paul's Clock repair to provide the exact service they said they would. The company seems to be quite familiar with all types of clocks and I would recommend them to any one I know that is in need of repairs to their clocks.
Description of Work: Cleaned and oiled grandfather clock mechanisms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Paul's Clock Repair
Thank you for your kind Review. We appreciate our customers and we find it fulfilling when they appreciate us. If there is anything we can do for you in the future, please let us know.

LESLIE H.
02/2015
5.0
clock repair
  + -1 more
Our old grandfather clock had been knocked over, moved several times, and never maintained properly. Paul did an meticulous job of cleaning him and getting him back in working order. It was very apparent to us that this man loves clocks! And he definitely knows what he is doing. Paul and his wife came to our house, picked up the clock and returned it in about 2 and a half weeks.
Description of Work: Paul completely dis-assembled, cleaned and restored our beloved family heirloom antique Tall Case Grandfather clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Paul's Clock Repair
Thank you so much for the kind Review. If there is anything we can do for you in the future, please do not hesitate to let us know.

Jennifer G.
01/2015
5.0
clock repair
  + -1 more
Paul's Clock Repair is the perfect Angie's List find -- the kind of service people one hopes to find on here! Small, trustworthy, reasonably priced, quick turnaround time, fast responses, professional. I ended up purchasing another grandfather clock from them, that was hanging on their walls from the turn of the century. Family owned and operated.
Description of Work: Paid a house visit to clean, oil, and set my father's grandfather clock, then fixed it subsequently when a part failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Paul's Clock Repair
Thank you for your kind Review. We really appreciate it. If there is anything we can do for you in the future, please let us know.

MICHAEL P.
01/2015
5.0
clock repair
  + -1 more
The clock was a gift to mother in the 70's. It was admired by the grandchildren for years. It had seen several repairs to the cabinet. Pauls Clock Repair had their work cut out for them with this beauty. They were completely professional yet family friendly. Once the repairs were complete they provided a instruction session for the clock. We are completely satisfied with the work and the 1 year guarantee is a big plus.
Description of Work: Repaired and refurbished a two weight one day cuckoo clock that had not run since it fell off the wall 10 + years ago. They provided a complete and thorough estimate. Completed repairs on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Paul's Clock Repair
Thank you very much for your kind Review. If we can be of service in the future, please don't hesitate to give us a call.

Stephen K.
01/2015
5.0
clock repair
  + -1 more
The owner's wife arrived punctually at 8 AM on the day of the appointment and proceeded to inspect the mechanism of the clock. After a thorough inspection, it was determined that the mechanism had to be taken to the shop for further work. Cost was explained at this time which we felt was very reasonable. We received a call several weeks later indicating that the clock was repaired and would be returned the next day at 8AM. She arrived promptly at 8AM and installed the mechanism. After completing the work, she explained how to maintain the clock and the warranty. She gladly answered any of our questions. The entire experience was very pleasurable and we would heartily recommend their service. We will definitely use them again should the need arise. They are truly professional in every sense of the word.
Description of Work: Repaired a grandfather clock that had not worked in 5 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Paul's Clock Repair
Thank you so much for your kind Review. If there is anything we can do for you in the future, please let us know.

Robert H.
12/2014
5.0
clock repair
  + -1 more
The lady was on time, friendly and explained everything she did. Was not in a rush to get the work done, took her time. I would most definitely use them again.
Description of Work: They were able to work on the grandfather clock in our home, adjusted something inside to keep in time, oiled and checked it all over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Paul's Clock Repair
[Name removed]: Thank you for your nice Review. If there is anything we can do for you in the future, please let us know.

Richard E.
12/2014
4.0
clock repair
  + -1 more
We delivered our non-working clock to Paul's and were told we would get it back in 2 weeks. Within two weeks as promised it was brought to our home in running condition, mounted on the wall and is running fine. Paul' s is now working on our second old clock.
Description of Work: reaired our antique Seth Thomas wall clock

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1234 Straka St, Pittsburgh, PA 15204

http://www.paulsclockrepairpittsburghpa.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Clock Repair

FAQ

Paul's Clock Repair is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

Paul's Clock Repair accepts the following forms of payment: Check
Yes, Paul's Clock Repair offers free project estimates.
No, Paul's Clock Repair does not offer eco-friendly accreditations.
No, Paul's Clock Repair does not offer a senior discount.
Yes, Paul's Clock Repair offers emergency services.
Yes, Paul's Clock Repair offers warranties.
Paul's Clock Repair offers the following services: Certified master clockmaker, I repair all types of clocks, including antique, contemporary, mantel, wall, grandfather, french, german, cuckoo clocks & ATMOS, I am a factory representative for Hamilton, Howard Miller, New England, Ridgeway, Ethan Allen, Sligh & Trend, on-site grandfather clock repair, total clock restoration & relocation services available, most clocks are repaired within two weeks & come with a one year unconditional guarantee, please see our ad in the Yellow Pages.
Watch Repair.

Contact information

1234 Straka St, Pittsburgh, PA 15204

http://www.paulsclockrepairpittsburghpa.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM