About us
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32 years of trusted experience
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Warranties
YesSenior Discount
10%
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Photos of past projects
Reviews
4.7262 Reviews
Showing 101-125 of 262 reviews
Noelle D.
02/2013
appliance repair
+ -1 moreThe clothes in our washer were coming out quite soaked at the end of the cycle (even after spinning), and so a technician from Mr. Appliance came out to take a look. He came within the time window discussed, and was so helpful. After taking the washer apart and considering several options, he determined that the transmission was going bad. And although he could have replaced it, he agreed that we were better off just buying a new washer, as ours was already over 10 years old. He was very kind and knowledgeable and answered my many questions on what brands he might suggest, what to look for in new washers, etc. So although we did not end up having an actual repair on our washer, I felt that the fee to come out and look was more than worth it. I have peace of mind knowing that our washer is truly shot (and didn't just need some small replacement part), and feel better equipped for going out and shopping for a new washer.
Description of Work: We ended up just getting an estimate. The part that needed replaced (the transmission) was not worth replacing in our old washer, and so instead we will be purchasing a new washer.
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Yes, I recommend this pro
$70
Daryl M.
01/2013
appliance repair
+ -1 moreJames from Mr. Appliance showed up on time and immediately upon entering the house put booties over his shoes so as not to track in slush or snow. He performed tune-ups on the above listed appliances and not only performed these services but also described in detail different preventative maintenance tips for each appliance along the way. I had a leaky clothes washer which he also inspected and confirmed what I knew all along in that it was going to need replaced. He didn't even attempt to try and get me to repair it. James was polite, thorough in his work, and provided advice and tips that will extend the life of all my appliances. I would not hesitate to call Mr. Appliance in the future for any of my service needs.
Description of Work: Did appliance tune-up on refrig, range/oven, dishwasher, disposal, washer and dryer.
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Yes, I recommend this pro
$149
Jennifer M.
01/2013
appliance repair
+ -1 moreOur 20-30 year old washing machine broke and before we went to buy a new one, we wanted to see if they could fix it and it the manufacturer still made parts for it. We called Mr. Appliance because of their rating on Angie's List. The woman answering the phone was courteous and easy to work with. She explained that the visit would be a certain price, regardless of how long the repairman was there, and that price would get wrapped up in the price of the repair if we choose to use them once the diagnosis of the issue was made. They called ahead of time to let us know that the repairman was on his way, and he showed up right on schedule. He was professional, put booties on before walking through the house, and got right to work. He was optimistic that he could find the part, but after many phone calls, no one had the part and the verdict was that it was no longer manufactured. After the repairman left, my husband and I went to a local appliance store and found a new washer/dryer set and overheard the store owners on the phone with a customer asking for a repairman. The store owners quoted the repairman's hourly price at about $10-15 dollars over what we just paid for Mr. Appliance's one visit. We told the store owners about Mr. Appliance and gave them the number!
Description of Work: Very old washing machine broke - burned out the timing motor due to clothes getting wrapped up under the agitator. Unfortunately, the repairman told us that they no longer made parts for the machine so we could not get it fixed.
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Yes, I recommend this pro
$75
Elna E M.
01/2013
appliance repair
+ -1 moreThe appliance repair person, George, was on time and very professional. The package I purchased was to check up to 5 appliances to see that they were in good working order. My dishwasher was not dispensing soap, so George took the panel off and cleaned the "gunk" from the dispenser. He then checked other functions to be sure they were working properly. The washing machine was next since it was the appliance I had chosen because it was not spinning. George quickly dismantled the washer and determined it was a bad clutch. He had the part on his truck and replaced it. The machine works like new now. The dryer was next. It just needed cleaning and inspection to be sure it was working as it should. George answered all my questions and was very knowledgeable about all the appliances. He stayed until everything was done to both his and my satisfaction. He had another call after our house.
Description of Work: Inspection of and repair if necessary of three major appliances -- dishwasher, washing machine, and dryer.
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Yes, I recommend this pro
$258
Barbara M.
12/2012
appliance repair
+ -1 moremake sure that your items are always back in place before the tech leaves, can save alot of time and energy on both parties involved..Grant it, the flex piping should've never been left unattached, but the attention given to my piping clearly outwayed the descrepancy of not reattaching the flex vent before he left..he made up for it...that's service!
Description of Work: Michael was an outstanding professional...He arrived on time and completed the installation of a new motor in our clothes dryer...He had removed for installation the vent for our dryer, I had noticed that he didn't reattach the vent pipe...I have two bad shoulders from motorcycle accidents otherwise I would've reattached the flex piping which required reaching upward to reinstall. I called the company, he was back within an hour, He reattached the flex piping much better than it had previously been installed...he felt it was a danger for my family with the current way it had been installed...These people are honest and very efficient...These folks will always service our appliances...
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Yes, I recommend this pro
$340
Joel D.
12/2012
appliance repair
+ -1 moreTechnician arrived on time, quickly evaluated the situation, and gave his report. We were very happy with his service.
Description of Work: Technician provided estimate of repair and provided guidance on whether to repair or replace the unit. We were very happy with the results.
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Yes, I recommend this pro
$70
shawn H.
12/2012
appliance repair
+ -1 moreAfter 3 vists to my home my dryer was still inoperable. Since Mr.Appliance misdiagnosed the problem on three different occations they felt i should be charged for thier inability to properly identify and repair my dryer. So I am out 191.00 for nothing not to mention the inconvience I endured. Not so much as an I'm sorry. NEVER AGAIN !!!
Description of Work: I called to set up an apointment and recieved what i thought to be a reasonably quick appointment. The tech arrived and was extremely courtious and stated my dryer had blown a fuse because the thermostat was defective. Both were replaced and i was charged 191.00 for the service call and parts. In my opinion, this was expensive considering the fact that the tech worked on my dryer for less than 10 minutes. Within 10 mnutes of using the dryer, the same issue arose(dryer not working). I again called and was told they would have to schedule me an appointment. I wasnt impressed having to wait for a service that i had already paid for but... On the second visit to my home (Fri) the tech said that they didnt have the part but would order it and instal it the following Monday. Monday came and went and i never recieved the call that i was assured i would get. I called them on Tuesday to inquire as to when the part would be in. they said that it came in yesterday and I would again have to schedule an appointment to have it installed. After several phone calls I was scheduled an appointment. On the third time the tech came, he replaced all the thermostats (3) and the fuse again. Again after approximately 10 minutes of use my dryer blew the fuse. I again called the store and asked to have someone fix my dryer. The receptionist replkyed with they are waiting on the owner to come in tell them how to proceed. Six hours later, after I called them, I was informed that I now needed a circut board, "it was the only thing left that it could be". the owner Ed Moore got on the phone and said for 210.00 they would replace the circut board. I asked if this was an additional 210.00 or 30.00 more. He said that the thermostats should be replaced anway and I should have to pay for them. He said Whirlpool reccomends replacing them when the circut board is replaced. I disagreed and explained to him just because I hired his company to do a repair, does not mean that i am not machaniccally inclined enough to know what he was telling me was inaccurate.He became very matter of factly with me and said it is what it is. I called him a disgrace and a thief. I called another repair company who came that same day, performed a diagnostic check on my dryer, determined that it did in fact need a circut board. They installed it and replaced one fuse. I asked about all of the thermostats needing replaced and the tech said the other company was probably trying to justify thier lack of troubleshooting and cut thier losses. needless to say my dryer has been working as it should for over a week now.
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$191
Response from Mr. Appliance of Pittsburgh
Daryl M.
11/2012
appliance repair
+ -1 moreWater would not fill into my dishwasher. Called Mr. Appliance based on Angie's list reviews on Monday 11/5/12 and had a tech (James) sent to the house on 11/7/12. He diagnosed the problem as a vaulty water valve and had to order the part. He schedule an appointment time for 11/9/12 and returned on that day with the replacement part. He replaced the part quickly and effectively and tested the dishwasher for a couple of cycles. He was courteous, pleasant, and very informative throughout the repair process. a few days after the repair I received a thank you card from James for providing him and Mr. Appliance the opportunity to repair my dishwasher. That was a nice unexpected touch. I would highly recommend this company for any appliance repair.
Description of Work: Replaced the water valve in a Kenmore Elite Dishwasher.
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Yes, I recommend this pro
$215
jay B.
11/2012
appliance repair
+ -1 moredont know since they do not service all appliances
Description of Work: They don't service microwaves any longer although their website indicates they do
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Mr. Appliance of Pittsburgh
Ravi R.
11/2012
appliance repair
+ -1 moreOverall a good experience as mentioned above
Description of Work: The service person arrived within the time window specified. Was professional. Had an issue with dishwasher clog. He was able to find the issue and fix it in a short amount of time. In addition service person was able to look into my microwave and recommend solutions Overall a vey good experience. Will update this form about the quality of the repair in case I see any issues after usage
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Yes, I recommend this pro
$75
HILLARY G.
11/2012
appliance repair
+ -1 moreHe was very courteous and professional. We would definitely use them again.
Description of Work: Our dishwasher needed a new computer board. He fixed it promptly and it's been fine ever since.
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Yes, I recommend this pro
$250
nancy O.
10/2012
appliance repair
+ -1 moreThe technician, Mike, arrived shortly after I received the call from the office stating that he was on his way. He was very courteous and after introducing himself, donned his orange booties to protect my floors. I explained to him the problem with the oven and he diagnosed it as needing a new igniter which he had in his truck. The installation was done relatively quickly and after a small adjustment, the oven heated up with no problem. I was very impressed by Mike's professionalism and friendly manner and would not hesitate to call this company again for future appliance repairs.
Description of Work: The problem was with the oven not heating up. The technician replaced the igniter and made adjustments to the gas flow.
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Yes, I recommend this pro
$189
Karen B.
10/2012
appliance repair
+ -1 moreThere was damage from the dishwasher not being connected properly by the restoration company. Had to call fire department. George came and looked at appliances (dishwasher and stove drawer) then came back and fixed both perfectly!
Description of Work: Mr. Appliance was fantastic. The employee who came to my house was George. He was professional, clean, polite, and thorough. Damage was caused to my Dishwasher and my stove drawer by a company putting in a new file floor. It is who they found to come out to repair both. The company doing the floor covered the expense. So I do not know the cost. However, I can say that the best experience I had with my new kitchen floor was with George, from Mr. Appliance. I will use them again, and would recommend them to friends and neighbors.
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Yes, I recommend this pro
Frank G.
10/2012
appliance repair
+ -1 moreEverything went fine. The technician arrived on schedule. He was courteous, knowledgeable and efficient. He performed the job correctly and did not leave any mess. the dryer is working fine and there is also a 90 day guarantee on the repair. I think that the price was good and I'm satisfied with the entire experience. I would call this company again if I needed their services.
Description of Work: The service was a repair of a gas clothes dryer. The problem was a broken belt. Dryer was disassembled, repaired, reassembled and then tested.
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Yes, I recommend this pro
$140
ROBERT K.
09/2012
appliance repair
+ -1 moreI called Mr. Appliance when my 15 year old refrigerator stopped cooling. They returned my call promptly and dispatched tech within two days. The tech found a source of the problem and determined that the part was no longer available. He did a bit of research and found a part that would work. He installed the part and the appliance worked for about 5 days. When the refrigerator began to act up again I called back. A tech came back out to my home the next day. There was a related part that was affected and had to be ordered. I waited for the part to come in for a week or so. The tech returned to my home and installed the second part. I was billed for only one service call and the two parts. The appliance has been working fine for several weeks. The tech was punctual and professional. I appreciated his honesty and advice.
Description of Work: Mr. Appliance repaired my refrigerator.
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Yes, I recommend this pro
$300
Brian M.
08/2012
appliance repair
+ -1 moreAfter explaining the problem to the Mr. Appliance office, James from company came to our house to analyse the problem and repair it. The office gave us a time range in which to expect him then called us to tell us when he was on his way. James was on time and very professional and orderly. He spent enough time to determine that the fan motor had to be replaced. Although he said that he carried three or four types of standard fan motors in the truck, he was very apologetic that he did not have the proper one for our refrigerator, because the GE Profile models are not so common. So, the motor would have to be ordered and it would take three to five business days to be delivered. It did arrive in their shop on about the fifth business day, a Thursday, and they called to arrange a date to come and install it. They originally wanted to do the repair on the following Monday, but since we already been without a refrigerator for a week, I asked if they could possibly do it sooner. They agreed to schedule it for Saturday at no additional cost. James came on Saturday, as promised and completed the repair. The repair took close to two hours of concentrated work, but when completed, James made sure that everything in the work area and around the refrigerator was clean and tidy and that the refrigerator was working properly.We were very impressed with Mr. Appliance's responsiveness and thoughtful customer service approach. We even received a note from James thanking us for using their service. We were particularly impressed with the professional manner that James carried out the repair and time he took after the first service call to explain the problem and to advise us that it was a high quality refrigerator and thus was certainly worth repairing rather than replacing. I would not hesitate to use Mr. Appliance again or recommend them to others.
Description of Work: The upper section of of our ten year old bottom freezer GE Profile refrigerator became warm. This resulted from the fan that moves cold air in the unit being broken. The repair involved replacing the fan motor which turned out to be a more difficult job than I would have guessed.
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Yes, I recommend this pro
$350
Annette C.
07/2012
appliance repair
+ -1 moreA very positive experience. We will definitely use them again.
Description of Work: Repaired a refrigerator that was no longer cooling. On the first visit, James diagnosed the problem ( broken compressor start switch). He did not have the part, so had to order it. Once the part came in, he returned, installed it and had the fridge up and running in a matter of a few minutes.
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Yes, I recommend this pro
$200
Beth M.
06/2012
appliance repair
+ -1 moreRepairman came and determined what was wrong with my dryer. He said he needed to order a part and it would be 3 days and he would be back to do the repair. After 5 days we started calling because we needed our dryer fixed. We called about every other day. The receptionist told us that she would have to call us back but she did not several times. My husband had paid for the repair and the part up front. Now we couldn't get them to come back and do the repair. After three weeks, I contacted the headquarters of Mr. Appliance in Texas and told them that my next move was to file a complaint with the BBB and the PA Attorney General. We got a call from Mr. Appliance two days later saying they would be out to repair our dryer. I don't think they would have come if I hadn't threatened to file the complaint and if I hadn't contacted the headquarters for this franchise.
Description of Work: Dryer needed a new electronic touch pad.
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$340
Response from Mr. Appliance of Pittsburgh
Lisa H.
04/2012
appliance repair
+ -1 moreThey were quick to come out on a Saturday for no extra charge. They actually had the lowest service charge fee when I was calling around. The technician was polite and clean. He had to pull out the whole oven and when he saw what the problem was he said it would be way too expensive to repair. He said that we would get the price anyway and we decided it wouldn’t be worth it at this time. They were very honest. I liked them so well I have already them to my mother. I would definitely use them again.
Description of Work: They looked at the broiler oven.
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Yes, I recommend this pro
Ashley S.
04/2012
appliance repair
+ -1 moreOur dishwasher was taking longer than normal to complete a regular wash cycle. We called Mr. Appliance and were able to schedule an appointment for two days later when my husband was off. The repairman came and put booties over his shoes before he came into the house. He diagnosed the problem as a stuck control board and said he could order the part and install it in a few days. It was approx. $225 for the entire service, but it's definitely better than laying out ~ $600 for a new dishwasher. He returned as promised and installed the new board without a hitch. The repairman was very professional and accepted our Angie's List coupon without a problem.
Description of Work: Diagnosed problem with dishwasher and replaced control board
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Yes, I recommend this pro
$225
Gail T.
03/2012
appliance repair
+ -1 moreWashing machine was off cycle and the drum would not stay in place. Repairman came that Saturday because it was convenient for me and repaired the machine. Runs beautifully.
Description of Work: I have used this company several times over the past 20 years. They are also the contractor that is used by my home warranty. They are great. Always on time...always fix the problem...always professional. They also give great suggestions for keeping your appliances running more efficiently and how to get the most life out of them.
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Yes, I recommend this pro
$100
Edna S.
03/2012
appliance repair
+ -1 moreWonderful experience! The only suggestion I have is that their hours say they open at 8, but they don't open till 9. I called at 8 and got their answering service.
Description of Work: My oven on my gas stove wouldn't come on. I called Mr Appliance in the morning when they opened and they had a technician at my house at noon time. He immediately diagnosed the problem which was a bad ignition switch. He replaced the part and the oven works fine. He was very professional as well as very personable. I would not hesitate to use this company again.
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Yes, I recommend this pro
$200
Mark S.
02/2012
appliance repair
+ -1 moreI was able to make an appointment for the next day and they arrived on time. The repairman covered his shoes before coming in to my house. He spent 5 minutes or so to diagnose the issue based on the error code displayed on the oven. The repairs were going to be ~250 but I decided to purchase a new range instead. The repairman was very professional.
Description of Work: Provided estimate for repair of Gas Range.
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Yes, I recommend this pro
$75
Karen S D.
01/2012
appliance repair
+ -1 moreAn appointment was scheduled with this "service" provider, but they never showed or called to say that they were not coming. It ended up being a WASTED afternoon while we stayed at home waiting for them to arrive...even their phone answering service was no help whatsoever. On 4/8/2012, this provider responds that they tried to reach our home on several occasions after the initial NO SHOW on 6/15/2011. If they did try to call, NO MESSAGE was ever left on our answering machine, which is always on, 24/7. It is unfortunate that they had an office staff member who obviously did not do her job before leaving their office on the day we initially scheduled an appointment, but we have not had a good experience or follow-up from this company so would not be willing to try to schedule anything with them again.
Description of Work: NO services were performed as they never showed for the appointment we had scheduled with them.
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Response from Mr. Appliance of Pittsburgh
Holly K.
01/2012
appliance repair
+ -1 moreThey were very good. They even came back when it failed again for free. I think they did an excellant job because they came back out when I needed them.
Description of Work: Mr Appliance from Pittburgh fixed my washer.
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Yes, I recommend this pro
$125
Contact information
652 Center Ave, Pittsburgh, PA 15229
http://www.mrappliance.com/pittsburghService hours
Monday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 6:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
8:30 AM - 6:00 PMLicensing
Bonded
Insured
No License Required for Trade
Trade License Number
069212405
Trade License Authority
Refrigeration Service Engineers Society
Trade License Expiration
12/31/2025
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Mr. Appliance of Pittsburgh is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 8:30 AM - 6:00 PM
Mr. Appliance of Pittsburgh accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance of Pittsburgh does not offer free project estimates.
Yes, Mr. Appliance of Pittsburgh offers eco-friendly accreditations.
Yes, Mr. Appliance of Pittsburgh offers a 10% senior discount.
No, Mr. Appliance of Pittsburgh does not offer emergency services.
Yes, Mr. Appliance of Pittsburgh offers warranties.
Mr. Appliance of Pittsburgh offers the following services: Major household appliances repair. We are Factory Authorized to service: Bosch, Thermador, Gaggenau, Siemens, DCS, Fisher Paykel, Elbe, Dacor, Insinkerator, Miele, Frigidaire, Tappan, White Westiinghouse, Gibson, Kelvinator, Electrolux, Northwood, Northland, LaCanche French Range,Blue Star, Premier, Summit Factory Assisted Sub Zero, Wolf, LG, Whirlpool, Kitchen Aid, Roper, Estate, Maytag, Amana, Caloric, Norge, Jenn Aire, Magic Chef, Speed Queen, Crosley, Admiral, and more.
Air conditioners, trash compactors, microwaves, wine coolers & small electrical appliances.
Contact information
652 Center Ave, Pittsburgh, PA 15229
http://www.mrappliance.com/pittsburghService hours
Monday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 6:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
8:30 AM - 6:00 PM