About us
For 4 family generations, the name Molyneaux has been synonymous with excellence and superior customer service throughout the Pittsburgh area. Formerly just a flooring company, we have now expanded into Custom Cabinet Restyling™, countertops, interior painting and Bathroom Refresh™. We are a local, family-owned business with a proven track record of customer satisfaction. Stop by one of our 7 showroom locations or give us a call to learn how we can bring beauty and joy from floor to ceiling!
Business highlights
Family owned & operated
95 years of experience
Services we offer
Tile, carpet, hardwood, laminate, vinyl plank, area rugs, wood and tile inspired waterproof, granite and quartz countertops, Kitchen Cabinets, Bathroom Showers.
Services we don't offer
WE DO NOT REPAIR FLOORS THAT WERE NOT INSTALLED BY MOLYNEAUX & WE DO NOT REFINISH HARDWOOD FLOORS --- Don't see your need on our list of services? Give us a call to further discuss your project(s)!
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 2
Kitchen Refresh
- 2
Kitchen Refresh
- 4
Hardwood Flooring
- 4
Bathroom Refresh
- 3
Bathroom Refresh
Reviews
4.7224 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 9% | ||
| 3% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 76-100 of 224 reviews
Chris A.
Sep 2015
Carpet Installation, Flooring
We recently had Molyneaux install carpet in a bedroom, hall, and set of steps. The products and service were excellent. The installers were punctual, professional, and friendly. The end result looks great, especially after looking at old worn out carpet for 20 years. The installers tolerated one of our cats who decided to act as impromptu assistant and inspector. The installers even vacuumed a set of stairs during their clean up that they did not work on!!
The level of customer service came into play starting 8 years ago. Shortly after being married, my wife and I selected the carpet that we just had installed. We paid the deposit and then shortly afterwards I lost my job and my wife's car died. So, we were unable to complete the installation process. Eventually, we got our finances stabilized and were able to pay off the balance. As it turned out, our selected product was not available (no surprise after waiting so long to have the carpeting installed). Molyneaux worked with us and we were able to pick similar carpeting since they still had our original selections and measurements after 8 years! And we did not have to pay any additional fees as the staff at the South Hills store worked with us to pick carpeting that was similar in price.
To sum it up, Molyneaux did a wonderful job, we will use them again, and we recommend them to people when we here that they are looking for new flooring. Thank you Molyneaux.
Response from Molyneaux Home
"Thanks [removed member's name] for the positive feedback. I appreciate it. Regards, Pat Molyneaux"
Susan G.
Sep 2015
Carpet Installation, Flooring
Because we were replacing the carpet in our entire 4 bedroom house, I was dreading the process of moving furniture out of every room. The installers were extremely skilled at moving the heaviest and most difficult pieces through the limited door space. They thoughtfully placed the furniture they moved in a way that I could still navigate around if I needed to use the room the furniture was in. They put everything back as soon as the room was done and made sure by me that the placement was correct. The whole job took only a day and a half. The carpet is beautiful and shows absolutely no signs of buckling. We feel like we have a new house. We highly recommend Molyneaux.
Response from Molyneaux Home
"Thank you so much for the business and favorable review. Please refer your friends and family members to us. Regards, Pat Molyneaux"
Victoria R.
Aug 2015
Carpet Installation, Flooring + 1 more
Quite smoothly. No complaints.
Response from Molyneaux Home
"Hi [removed member's name], thanks for the business and the feedback. We truly appreciate it. Pat Moyneaux"
MELISSA L.
Aug 2015
Carpet Installation, Flooring
the 2 installers could not have been anymore kinder and courteous, David and Fredrico. The were very clean with the work. Kept concentrated in one area before moving onto the next to keep the area free of clutter. The carpet itself looks absolutely BEAUTIFUL and I believe the dog likes it as well because he rolled around on it for at least 15 mins. The quality is top notch...so plush. I even told my husband I may just sleep on the floor tonight...Thank you!!! (We dealt with the Verona Store)
Response from Molyneaux Home
"[removed member's name], we are happy to hear you were satisfied with your Molyneaux experience. If you have any additional questions call my cell number at 412 400 1002. Regards, Patrick Molyneaux"
Mary F.
Aug 2015
Carpet Installation, Flooring + 1 more
Showed up on time, worked diligently to do all of the work, and returned promptly when I needed a bit of padding adjustment in a few room transition areas - at no cost.
Response from Molyneaux Home
"Thank you [member name removed]. We truly appreciate your business and your feedback. Please consider referring friends and family. If you or anyone you refer has questions or comments have them contact me directly by calling my cell 412 400 1002 or by emailing [email removed]"
GEORGE F.
Aug 2015
Carpet Installation, Flooring
They were prompt and professional.Very nice job. My only complaint was that they left all of the old carpet and padding. I was left to dispose of it on my own. The garbage people wouldn't take it because of volume.
Response from Molyneaux Home
"Dear Mr. [removed member name], thanks for your feedback. Normally in your area the trash collectors pick it up. I apologize for the inconvenience. If there was a cost you incurred to have it disposed please email me your invoice and also call my cell. Thanks, Pat Molyneaux (412) 400-1002 [email protected]"
William W.
Aug 2015
Carpet Installation, Flooring
Very nicely. Professional and honest sales staff. Helped me pick the carpeting I wanted in the color and price range I wanted. Came out and looked the site over. Gave me an estimate (no upselling), scheduled the work and installed it quickly and professionally. The new carpet, I am sure, helped me sell the house.
Victoria R.
Jul 2015
Carpet Installation, Flooring + 1 more
Very professional- looks great
Response from Molyneaux Home
"Thanks so much for your feedback. Please consider referring your friends and family to Molyneaux. If you or anyone you refer ever has an issue or concern; give them my personal cell number; 412 400 1002, or they can email me [email protected] . Thanks Patrick Molyneaux"
David G.
Jul 2015
Carpet Installation
overpriced. went with 3,000 option with salesman who actually was part of the installation team, not just a salesman.
Response from Molyneaux Home
"Dear Mr [Member name removed], Thanks so much for your response. It sounds like we were about $1,000 higher than your other estimate. We do indeed have competitors that cut costs by requiring that their installers also do other jobs such as sales, administration, etc. Our experience over the past several decades is that division of labor/specialty allows for a sustainable/profitable business that satisfies customers and provides a living wage for its employees without burning them out. We have learned (painfully) that when we spread employees too thin with so many divergent tasks, customer service suffers. Nevertheless, I hope all goes well with your decision. If you want to discuss this further please email me ([email protected]) or call my cell (412 400-1002) Regards, Pat Molyneaux."
Mary P.
Jul 2015
Carpet Installation, Flooring + 2 more
They did a very nice job
Response from Molyneaux Home
"Thanks so much for your feedback. Please send your friends and family. Call my cell if you ever need anything; Patrick Molyneaux 412 400 1002"
Stephen S.
Jul 2015
Carpet Installation
We recently had new sheet vinyl flooring installed in our
kitchen and butler?s pantry, replacing the old (and ugly) linoleum in the
kitchen and dark carpet in the pantry.
The installation went fairly smoothly with one or two
glitches (see below), and the final result looks great. Most important is the
invisibility of the seam from the two pieces of flooring that were used. And
the installation itself only took two days.
Unfortunately, there were some glitches along the way. After
ripping up the carpet and before installing the plywood sub-floor, the
installer suggested ?a change of plan??not removing the linoleum and the
sub-floor in the kitchen. Taking it up, he said, would require two layers of
new plywood to compensate for the height. My wife stood firm and reminded him
that the contract said, ?To lift vinyl/sub/carpet,? rather than to leave it
down and lay the new flooring on top of it. The installer agreed with no
problem, but it was annoying, as we had lost a week testing the linoleum for
asbestos and waiting for the result.
When the installers were finished, I did a complete
inspection and found no problems. However, I did not open the basement door, as
it was obstructed by a table, reminding me not to walk where the seam was, with
glue still drying for another 24 hours. When I did open the door the next day I
found the door rubbing the floor (yes, right over the seam). A call that day
(Saturday) resulted in a callback the following Tuesday, with someone scheduled
to return the following Monday. That fix took less than 15 minutes, and in the
meantime the brand new flooring was scraped every time I opened or closed that
door.
As a result, where I would fault the company is in
communication. For another thing, our contract mentioned, ?To install new 4?
ribbon base along cabinets?color--? and a blank line. That color was never
determined beforehand. Fortunately we found the blue the workmen arrived with
was acceptable.
This inconsistent communication led to the project taking
over one 6 weeks to complete, from first contact and appointment in the store
to the final fixing of the door problem.
Also, I was dismayed when, putting everything back in place,
I discovered dirty handprints on counters, doors, and appliances. It seems like
the installers could have washed their hands before maneuvering the white
fridge and stove back in place, leaving me less to clean up.
My wife and I, as college professors, are always giving
grades, so we would give Molyneux a B+ for this job. We would likely use them
again, but after the sticker shock of the final estimate, we will need to delay
further work on carpeting for at least another year.
kitchen and butler?s pantry, replacing the old (and ugly) linoleum in the
kitchen and dark carpet in the pantry.
The installation went fairly smoothly with one or two
glitches (see below), and the final result looks great. Most important is the
invisibility of the seam from the two pieces of flooring that were used. And
the installation itself only took two days.
Unfortunately, there were some glitches along the way. After
ripping up the carpet and before installing the plywood sub-floor, the
installer suggested ?a change of plan??not removing the linoleum and the
sub-floor in the kitchen. Taking it up, he said, would require two layers of
new plywood to compensate for the height. My wife stood firm and reminded him
that the contract said, ?To lift vinyl/sub/carpet,? rather than to leave it
down and lay the new flooring on top of it. The installer agreed with no
problem, but it was annoying, as we had lost a week testing the linoleum for
asbestos and waiting for the result.
When the installers were finished, I did a complete
inspection and found no problems. However, I did not open the basement door, as
it was obstructed by a table, reminding me not to walk where the seam was, with
glue still drying for another 24 hours. When I did open the door the next day I
found the door rubbing the floor (yes, right over the seam). A call that day
(Saturday) resulted in a callback the following Tuesday, with someone scheduled
to return the following Monday. That fix took less than 15 minutes, and in the
meantime the brand new flooring was scraped every time I opened or closed that
door.
As a result, where I would fault the company is in
communication. For another thing, our contract mentioned, ?To install new 4?
ribbon base along cabinets?color--? and a blank line. That color was never
determined beforehand. Fortunately we found the blue the workmen arrived with
was acceptable.
This inconsistent communication led to the project taking
over one 6 weeks to complete, from first contact and appointment in the store
to the final fixing of the door problem.
Also, I was dismayed when, putting everything back in place,
I discovered dirty handprints on counters, doors, and appliances. It seems like
the installers could have washed their hands before maneuvering the white
fridge and stove back in place, leaving me less to clean up.
My wife and I, as college professors, are always giving
grades, so we would give Molyneux a B+ for this job. We would likely use them
again, but after the sticker shock of the final estimate, we will need to delay
further work on carpeting for at least another year.
Response from Molyneaux Home
"Dear ( members name removed), thanks for your feedback. If there is anything more we can do for you please contact me at 412 400 1002 or [email protected]"
Susan H.
May 2015
Carpet Installation, Flooring
I called Molyneaux because of the high rating on Angies List. I got Cindy Benson as my sales rep. Cindy was able to work with my schedule to come out to my new condo to help me select. She brought samples and she made it easy giving a few quotes. Installation day was easy and installers were quick and professional .
Response from Molyneaux Home
"Dear [Member name removed], thanks so much for your business. We like receiving feedback! Please refer us your friends, family and neighbors. If you or anyone you refer has comments or suggestions on how we can improve our service, please have them contact me directly. My cell is 412 400 1002 and my email is [email protected] Regards, Pat Molyneaux"
Janet N.
Apr 2015
Flooring, Ceramic Tile Service
They priced our floors at $12,000 for about 700 sq ft., which included all of their "specials" and "coupons"! So it would have been $24,000?!? This was for laminate (their best quality laminate) which was cheapest option. Needless to say we weren't fooled by this price. We went with a different company and real, solid oak
Response from Molyneaux Home
"Dear (removed member name), Thanks for your review. We are trying to locate your bid in our system and have not had any success under the name and address you have listed in this review. Could it be under another name? Can you please email me your Molyneaux bid which might include a proposal number in the top right corner, and also call me after you send the email. My email is [email protected] and my cell is 412 400 1002. Your response will be greatly appreciated. Regards, Pat Molyneaux"
Loretta H.
Apr 2015
Carpet Installation, Flooring
unknown
Response from Molyneaux Home
"Hello [member name removed], thanks so much for the vote of confidence. Regards, Pat Molyneaux"
Erik G.
Mar 2015
Flooring, Ceramic Tile Service + 1 more
They did a really good job. The only issue I had was we have a swinging door and they put a new transition in and it makes it so we can't close the door. 400 sq. ft. They were very professional,quick response and made sure we were getting what we wanted. The flooring itself is excellent. We may go with them next time but we are members of a company called Direct Buy and we can maybe buy the materials from them and then get on Angie's List to find an installer.
Response from Molyneaux Home
"Hi [Member name removed], thanks for your business and confidence. I hope the next time you have a project we will once again win your business. Call my cell at 412 400 1002 or email me at [email protected] before your next project. Regards, Pat Molyneaux"
PATRICIA J.
Mar 2015
Carpet Installation
Excellent! the installers were polite, neat, and quick.
Response from Molyneaux Home
"Thanks for your business! Please send us your friends and family! Regards, Patrick Molyneaux (cell) 412 400 1002 or email [email protected]"
Diane H.
Feb 2015
Carpet Installation, Flooring
Very good. They came on time and did everything they said they would do. Cleaned up afterward. Did a great.
Response from Molyneaux Home
"Thanks [MEMBER], we appreciate your feedback. Referrals are important to us so we appreciate you sharing your experience. Regards, Patrick Molyneaux Cell: 412 400 1002 Email: [email protected]"
Naveen V.
Feb 2015
Carpet Installation, Flooring + 1 more
A Molyneaux salesperson came out to my house to give an estimate for installing hardwood floors. He pulled up a corner of the carpet, told us that it was pine and not oak and was too soft to refinish (which is a service that Molyneaux doesn't provide), showed us example wood and laminate options and gave us estimates for all of them. This was fine. Then a couple of days later a salesperson for a different (and smaller) company showed up. He pulled up a corner of the carpet and immediately told us that we had oak floors, they were probably the original from 1940, and that he wouldn't be able to take our money to put new wood floors on top of the "beautiful" floor we had already. He recommended a couple of people who did refinishing and went on his way. Obviously I don't know much about wood floors. It is possible that the Molyneaux representative didn't recognize the kind of wood that we already have, though I find that hard to believe as that's his job. I was very disappointed with either his lying or his incompetence, whichever one it was.
Response from Molyneaux Home
"Hello [Member Name], I apologize for your frustration. Thanks for letting us know that we disappointed you. Please call my cell (412 400 1002) and also email directions/full address/times you will be home to [email protected]. I would like to visit your home this week and discuss this situation in person. Regards, Patrick Molyneaux"
Kimberly H.
Feb 2015
Carpet Installation
unknown
Response from Molyneaux Home
"Hi [Member Name], I am sorry for your disappointment. Your review said the floor was installed in 2012 but you submitted the review now. I need to try to locate your file. Can you email me your contract number in the top right hand corner of your proposal. My email address is [email protected] . I would like you to also call me if possible: 412 400 1002. Thanks, Patrick Molyneaux"
Lynne C.
Feb 2015
Carpet Installation, Flooring
We went to the Penn Hills location. The sales guys were really helpful. The rug is really high quality and I though reasonably priced.
Response from Molyneaux Home
"Thank you [Member Name]. We truly appreciate your business! Patrick Molyneaux (412-400-1002) or [email protected]"
Sandra T.
Feb 2015
Carpet Installation, Flooring + 1 more
Wonderfully in the end--the vinyl was a new product which neither we nor provider was satisfied with; all was replaced to everyone's satisfaction. Wood floor installation was excellent from beginning to end.
Response from Molyneaux Home
"Thank you [remved name]for the business and patience with the replacement. We appreciate your feedback. Contact me if you need anything else (cell) 412-400-1002 or [email protected]. Regards, Patrick Molyneaux."
Sheldon C.
Feb 2015
Carpet Installation, Hardwood Flooring Service
unknown
Response from Molyneaux Home
"Thanks (removed member name)for your favorable review. We appreciate the feedback. We work very hard at trying to get our installations done right. Please consider sending your friends and family to Molyneaux. If they have any concerns or feedback feel free to share my cell (412 400 1002) or email; [email protected], Sincerely, Patrick Molyneaux"
Patricia E.
Feb 2015
Carpet Installation, Flooring + 1 more
First, and foremost, the materials and workmanship for both floor installations by this company were excellent. Both crews worked efficiently and cleanly. I have no issues with their workmanship. What I do have concerns about goes further. For the first installation, we felt that the company was not honest regarding availability of materials. All in all, we had about 2 months' delay in installation due to the materials not being available. We felt that the company was not forthcoming with this information, and kept telling us that it wouldn't be much longer. But it was, and we had some scheduling problems once the materials actually arrived. The second time we had work done, there was also a delay, in spite of promises by the salesman that the work would be done by a specific date. It turned out that the company only gets delivery from its warehouse in MD once a week. Because of this, our second job was delayed one or two weeks, putting the work schedule into a really awkward timeframe for us (wedding and guests in house). We had discussed this with salesman and he promised work would be done in time. It was not. But even worse, when the man finally arrived to do the second job, he failed to lay down the tile pattern I had requested. Just by chance, I went to check on how he was doing, and saw that the pattern he had laid out was not what I had ordered, and certainly not what was on the worksheet. He had not yet put in the grout, so I asked him to redo the pattern. He then admitted his error after actually LOOKING at the worksheet, and apologized. I asked him to lay the tiles in the requested pattern, but he said that he had not brought enough tiles to do that pattern. He would have to get more tiles and return at another time. Not knowing much about such work, I could not evaluate if he was telling the truth or not. I had the feeling that he thought it looked OK (and it did) and simply did not want to redo it according to the original design. At that point, I told him to go ahead and grout because I could not wait through another delay. I ended up feeling like he was messing with me, and if he had been careful to look at the original plan, he would have brought the right number of tiles. The floor is lovely and well-done, but not what I had asked for.
Will I use this company again?? Not until I have exhausted other possibilities and research. Again, the workmanship is excellent, but I don't trust the salespeople or the workmen now.
Will I use this company again?? Not until I have exhausted other possibilities and research. Again, the workmanship is excellent, but I don't trust the salespeople or the workmen now.
Response from Molyneaux Home
"Hi [Member Name], I apologize for the hassle this has caused you. This is the first I heard of the problem. Normally if our installation department hears of a situation where an installer made an error, we will fix it or replace the entire floor if necessary. Please let me know if you would like the floor replaced. I can be reached at (personal cell) 412 400 1002 or [email protected]. Thanks"
Bill A.
Jan 2015
Carpet Installation, Flooring
.
Response from Molyneaux Home
"[Member Name], thanks so much for your confidence in Molyneaux. We value your feedback. Patrick Molyneaux cell; 412 400 1002."
Thomas F.
Jan 2015
Carpet Installation
unknown
Response from Molyneaux Home
"[Member Name], Thanks very much for your review. We value your feedback. Please contact me if you have any questions or concerns! Patrick Molyneaux Cell: (412) 400-1002 or [email protected]"
Licensing
Bonded
Insured
Licensed*
Trade License Number
PA HIC# PA000985
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Molyneaux Home is currently rated 4.7 overall out of 5.
Monday: 10:30 AM - 9:00 PM
Tuesday: 10:30 AM - 9:00 PM
Wednesday: 10:30 AM - 9:00 PM
Thursday: 10:30 AM - 9:00 PM
Friday: 10:30 AM - 9:00 PM
Saturday: 10:30 AM - 5:00 AM
Sunday: Closed
Molyneaux Home accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Molyneaux Home offers free project estimates.
No, Molyneaux Home does not offer eco-friendly accreditations.
No, Molyneaux Home does not offer a senior discount.
No, Molyneaux Home does not offer emergency services.
Yes, Molyneaux Home offers warranties.
Molyneaux Home offers the following services: Tile, carpet, hardwood, laminate, vinyl plank, area rugs, wood and tile inspired waterproof, granite and quartz countertops, Kitchen Cabinets, Bathroom Showers.
WE DO NOT REPAIR FLOORS THAT WERE NOT INSTALLED BY MOLYNEAUX & WE DO NOT REFINISH HARDWOOD FLOORS --- Don't see your need on our list of services? Give us a call to further discuss your project(s)!