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merrymaids

House Cleaning, Window Cleaning

Business highlights

Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

2.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
13%
3
38%
2
38%
1
13%


Rating CategoryRating out of 5
quality
2.6
value
2.9
professionalism
3.4
responsiveness
2.9
punctuality
3.4
Showing 1-8 of 8 reviews

Ruth R.
08/2013
2.0
house cleaning
  + -1 more
Each week there was something not done. It always looked like they hurried through the house. I would have to rewipe furniture as it looked like it was wet! I would leave notes...they scratched and rubbed off the numbers on my new stove one week. When I called to cancel them, I got a machine and they never called to see why I was leaving. I don't think they really care about the customer One funny thing...when I changed credit cards and I called to tell them that I had a new one...they called back immediately!
Description of Work: I only had mm do half of my home as I do not use some bedrooms and baths regularly. They did a family room, kitchen, hall, stairs, master bedroom , full and half bath

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$150

Denise & Kip B.
03/2012
3.0
house cleaning
  + -1 more
see above.
Description of Work: They are very nice and will return to clean again if you complain. But, it was every week where they would miss stuff (lots of stuff) and we finally got tired of calling the office and having them return. They get paid by how many houses they do per day, which is a lousy way to incentivize quality cleaning. I would not recommend them if you really want your house cleaned. If you just want the carpets done and some light dusting, they're fine.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Alma F.
04/2009
4.0
house cleaning
  + -1 more
They come in and what they do is not what I want exactly. I had one woman come in twice a month and she was wonderful. Then people get old and stop cleaning and you get new ones. People do not know how to clean anymore. They do not know how to clean house I want them to clean house how I learned to clean growing up with my mother. I want them to wash around the baseboards, clean the floor, wash in the corners and things you would see that need to be done. Like if you see a smudge on the wall. I certainly don?t expect them to clean my walls but if there is a spot there just to wipe it off. People don?t do that anymore. I am not satisfied like Merry Maids. The come in and do about twenty minutes work. At my age you don?t have choices. I need someone to clean my house. We have to make do with what we have. They do clean the bathrooms well.
Description of Work: I use them on a regular basis for general cleaning. I am not satisfied with them.
Rating CategoryRating out of 5
Yes, I recommend this pro
$97

MARYALICE M.
03/2008
2.0
house cleaning
  + -1 more
I did not get a thorough cleaning. Some furniture was left undusted, the window sills were not cleaned. Many things were not moved while cleaning - for example part of my kitchen floor was not clean because they left the recycling bin where it was. They did not vacuum well. They came back and vacuumed parts of furniture that were still furry from cat hair. I had been assured that all cobwebs would be taken care of and some were and some were not. I was surprised that such a well known company would do such an un-thorough job - and that their prices were so high for only half the house! I was very disappointed.
Description of Work: They were to thoroughly clean three rooms, two hallways, a stairway and 1 bathroom (half of my home).

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$177

ANNELIESE K.
08/2007
1.0
house cleaning
  + -1 more
It was a horrible, horrible experience. They didn't move my dining room chairs to vacuum, so they nicked 3 chairs, damaging them. I wanted them to move the goblets in my kitchen to clean around them and they said they had to get to their next appointment. Their work was so poor I asked them to leave.
Description of Work: They came to clean my house. We had a consultation and I asked them if they could clean specific items. When they came out, they didn't do what they promised.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$95

JEFFREY M.
10/2006
2.0
house cleaning
  + -1 more
House was not cleaned well enough to justify the high price. Had to have them come back after the first cleaning to get places that were missed, one example: dust under the clock radio.
Description of Work: Twice-monthly house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$145

07/2006
3.0
house cleaning
  + -1 more
They gave me one price, and they were gonna charge another. They were gonna clean my oven, and they asked me if I had any Easy Off! I was not pleased with their work, and I wouldn't hire them again.
Description of Work: I hired them to clean my house. I was not pleased.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


AMY A.
02/2006
3.0
house cleaning
  + -1 more
The experience has been pretty good. Sometimes I think they could be more thorough, but they have been hired to do light housework. They are supposed to clean the toilets but I do not think that they do that. One of the girls is very good, but the other girl changes from week to week. The girl that always comes is very good but the other girl is hit and miss. It would be nice to have the same girls each week.
Description of Work: The maids complete light household chores such as vacuuming, cleaning bathrooms, taking out trash, dusting, washing floors.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    4552 McKnight Road 3, Pittsburgh, PA 15237


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning

    FAQ

    merrymaids is currently rated 2.5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    No, merrymaids does not offer free project estimates.
    No, merrymaids does not offer eco-friendly accreditations.
    No, merrymaids does not offer a senior discount.
    Yes, merrymaids offers emergency services.
    Yes, merrymaids offers warranties.

    Contact information

    4552 McKnight Road 3, Pittsburgh, PA 15237


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM