Maid with Care
About us
Maid with Care is a locally owned and professional cleaning company. Serving Pittsburgh and all surrounding areas including Washington County. Here, at Maid with Care we specialize in custom cleaning tailored to your specific needs. We understand how very important a fresh, clean home or office is to your physical and emotional well - being. With time and energy at a premium Maid with Care is the perfect choice for busy families, professionals and people or all ages. The company offers several levels of service - one is sure to be perfect for you! Peolpe you can trust. Results you will love. At a price you can afford! Call us today and speak to one of our friendly specialists.
Business highlights
Services we offer
Apartment Cleaning, Bi/Weekly or Monthly service) Including Residential Cleaning, Cleaning done on (Daily, Ice Rinks, Move In/Out Cleaning. Spring Cleaning, Nursing Homes., Office Cleaning, One Time Cleaning, Places of Worship, Preschools, Storefronts, Weekly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 54% | ||
| 20% | ||
| 9% | ||
| 6% | ||
| 11% |
I am most disappointed with the management. I called to try and set up a monthly cleaning for my home. I fully explained my house. 1940 two story home with partially finished basement. 2 bedrooms and a small office w 1 bathroom upstairs. A living room, kitchen, dining room on the main floor. Finally a linoleum basement with a half bath. I was appraised at $124 and told and quot;it would take something significant to increase the priceand quot; when I asked how the estimates worked. The girls came and cleaned and left me a bill for 144 (164 w/ $20 off for my first cleaning) and said the increase in price was due to them having to spend an extra 30 min over they 1.5 hr limit. Not to mention, that I didn't even have them clean the basement!
1. I was never told that I was being appraised for 1.5.
2. You would think that after an explanation of my home, it would be clear that it would take more than 1.5 hours to clean
3. The girls that came had no idea about any instructions I provided to management (do no leave the bill with my father, this was a trial for a monthly cleaning, clean the office but not the basement)
I also received a call the day after the cleaning so that I could pay over the phone. I missed the call, and called back. The owner was at lunch so I was told I would get a call back either later in the day 4-5 or on Friday. It took me calling today (Monday) to get to talk to her.
The company seems very disorganized and not well managed. This is in addition to be misleading in price quoting. I would not recommend them.
"Dear [member name removed], I apologize that you feel that you were misled on the price for your clean. However, when a customer makes a call to the office it is truly an estimated price. We do not price out any house by square footage. We ask how many rooms you have in your house with any particular needs or requests to be provided. We charge by the time we are in the house and we do inform customers it could be more or less than our quoted price due to the condition of the house upon arrival. The cleaning team required more time then was estimated. As for the invoice being left with your father the company does take full responsibility. We did not mark it on the work order. We apologize about leaving the invoice."
"Maid with Care records do not list this person as a customer/client must have the wrong cleaning company."
they are very professional. i like that they leave me a detailed bill, and call to confirm the next clean.
They do make my bed every time....but don't and quot;centerand quot; the linens so one side is always longer than the other. That bothers me but I am reluctant to mention it because they are so nice....and it is an extra service.
I've had the same two ladies for a couple of years....they are unfailingly cheerful, eager to please and extremely reliable.
service providers are professional
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Licensing
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