Local Roots Landscaping

I requested a quote from Patrick at Local Roots mainly to install a Husqvarna Automower 450XH on what I would consider to be a 'challenging' property for this new technology. For anyone not familiar, the Automower is basically a Roomba for the lawn, which promises to mow a carpet-like lawn with minimal maintenance and effort. The result is a beautifully manicured lawn, and I feel like I am living on 'grounds' that are maintained by a full time landscaping crew. The only effort I put into my lawn is to check the Husqvarna app and make sure the mower hasn't gotten stuck, which can happen every few days, and a once-a-month line trim in a few areas. My property is nearly an acre of trees, hills, and roots. While I am technically inclined, I had no idea what the performance characteristics of the Automower were, and initial setup is non-trivial and involves burying a boundary wire as well as guide wires throughout the property. Patrick and crew installed my Automower in a single day. He came with a local Automower approved dealer to ensure that installation was "at or above specification" for things like guide wire lengths and navigable grade. This saved myself significant time in guesswork. In addition, Patrick was willing to set up a season long support contract to perform optimizations and adjustments to the buried wire to ensure my Automower would work flawlessly into the future.

I am writing to express satisfaction for the company’s willingness to fix a significant problem. Last year they put down sod. It flourished for a short time and then went brown (yes, I watered). Sure there was some back and forth discussions but Local Roots stepped up, showed up early this season, pulled up the sod and put down seed. Gratis. That rates a high recommendation.

Turned out beautiful. Very satisfied.

They did high quality work and were extremely professional the entire time. They were frequently checking in with us and providing status updates. Every member of their crew that worked on this project was very respectful and worked extremely hard. They completed the project in a timely fashion and we are very happy with the end results. The retaining wall looks excellent and many of our neighbors have been admiring it. They also brought in a subcontractor to put in a fence for us, and that work was also done very well. We would definitely hire Local Roots again.

That the sod didn't work out has been disappointing. What causes the less than stellar review is the explanation they gave me was that the product was defective or I failed to follow instructions for watering (both too much and too little watering). Maybe they misjudged the soil? Maybe their installation wasn't right? No, either the customer erred or the supplier erred. The stone work and the walkway are ok.

It went beautifully! These guys are top-notch. They arrived on time, worked long hours, and cleaned up everything. The result was beyond my imagination. It is superb, a little oasis in the middle of an urban neighborhood. Couldn't be more pleased.

Smooth as silk.

It went very well. Excellent work at a great price!

Local Roots performed as expected. Services are recurring during the warm months. Cut grass is collected and removed. When they trim the bushes (about 20), the remove the clippings.

This is a follow-up to my review posted September 2016. After receiving the bids including Patrick's for the retaining walls, I mentioned to Patrick that his bid was on the high side by an amount I couldn't justify giving him the job. Since he has a young company trying to build his business I wanted him to know how he stood among three bids. He asked if he could re-bid the job to see if he could come in at a better price. I said that I hadn't placed the job yet and if he wanted to he could do that. About a week later he came back with a revised bid that fell into the range I was willing to accept, the only condition he had was that he was able to do the job in November which was toward the end of his season. There was no reason why that would not work since we do get nice weather in November and there really wasn't a reason not to do it then. The time went past quickly and November came around. The weather was cool and dry. Patrick and his crew came and started taking the walls down. Now part of the bid was that I wanted to keep the stacked stone for future use. They took the stacked stone down and wheeled it around to the back of the house where I made room for it. They had the walls taken down and the stone moved the first day. I did mention to Patrick that if once the walls were down he had any suggestions on modifying the original design to let me know. Sometimes it is easier to visualize by looking at a clean slate. He came an got me to offer a suggestion for the left side of the driveway. He suggested extending the wall to the same length that the right side of the driveway was and making a planting area there. Also, the small planting area in front of the steps would be edged with river rock and just mulched instead of building a low retaining wall. I told him that I like the suggestions but would like to include a set of steps to break up the retaining wall on the left. He said that he will get me a price for the changes to see if I wanted to go with it. He came back with a price and I agreed to it. Since he had the equipment there already he was able to dig everything out for the steps and the extended retaining wall. Since it was November it started to get dark around 6:00 so his work days were short. They worked until they got everything cleaned out so that they can begin setting the stone. The next day the shipment of stone arrived and Patrick and his crew went to work. They started between 7:00am and 7:30am each day to take advantage of the daylight. As with everything the foundation will determine the quality of the completed job. They took their time in setting the first course of block. With all of the prep involved it went slowly. Once the first course was set it went quicker. After a few days it really started to change the appearance of the house. The original plan was to complete the job before Thanksgiving however we had a bad ice storm over the weekend of the 20th which kept them from doing anything that Monday or Tuesday since everything was frozen together. As a result they completed the construction part of the job after Thanksgiving. We decided that the landscaping part of the contract wait to get completed in the Spring which will give time for everything to settle over the winter. All that is left is the small planting area in front of the steps and bringing in top soil to fix up the large planting beds that we now have. My wife and I are completely satisfied with the work that Patrick and his crew did and all along the way Patrick asked how we liked everything so far and if there was anything that we wanted changed. At the end of every day they completely cleaned everything up so that there wasn't any unnecessary debris around and everything was left neatly. I would highly recommend Local Roots Landscaping for any jobs you have that you don't want to undertake for yourself.

The yard looks amazing. Local Roots gave us the best price by far and the job was done on time and budget. Patrick explain the process and how to take care of the lawn after installation. He's called/emailed several times to make sure everything was okay and we've hired them for several other projects since then. His whole team was great with our two year old son as well, letting him dig and play while they worked. They even let him sit in their dump truck. We can't say enough good things about Local Roots, not just as landscapers, but as people!

Absolutely amazing!! Local Roots Landscaping were professional and explained all steps throughly. They completed the project in 4 days! It is so beautiful! I love showing it off! I would recommend this company to anyone.

They are very intelligent and easy to deal with, which makes my job a lot easier. There was a hiccup on one of the jobs, but not a big deal. They're a growing business that experiences growing pains like all businesses. Patrick has an excellent eye for quality.

This is my second year using Local Roots and I will be hiring them every year. They are going to be putting in a retaining wall for my parking pad this spring.

Local Roots did a great job on our landscape project. They added 14 ton of river rock on our hillside and created a nice raised flower bed around our deck. Patrick was very responsive, friendly and had excellent recommendations for what trees/plants to use. The entire job was completed in 1 day. Would definitely recommend them. Price was fair for the work done.

Work was done very professionally, priced reasonably. Very highly recommended!

Patrick and the team are great!  On time and efficient.  They did work at Breitingers Flowers and after seeing their work we decided to have them to our home.  Great job in no time.  Hope to have them back in the spring for further improvements.

They were very professional and friendly.  I was there the whole time they worked.

We contacted Local Roots for an estimate to clean up a property that was in pretty bad shape. Patrick responded quickly with a reasonable quote. He had his team there the following day and sent before and after pictures when things were completed. They did an amazing job with a yard that was in pretty bad shape, were very responsive, and reasonably priced. The property was a huge headache and Local Roots seriously made our lives a million times easier. So much so that we contacted them to handle another property cleanup and will hire them for anything in the future! We highly recommend them to anyone who asks.

Patrick is very professional to work with. He is prompt and extremely courteous. Their pricing seems fair compared to other landscapers. He has done numerous jobs for me over the last 2 years and I hope to continue our relationship in the future.

Due to my work schedule and weather I was not able to keep up with the grass and it had grown higher than what was acceptable by the municipality. In addition we had several overgrown forsythia bushes with vines intertwined along one of the long side of the house which we decided to have cut down. I was going to attempt to do this myself however based upon my time constraints there is no way I would have been able to do this plus the municipality just recently changed their refuse policy that they were no longer picking up branches and such, which would have required us to tie everything up in bundles and call public works to pick them up. We also had a couple of planting beds that needed weeded and a garden area that needed cleared out which hasn't been planted in a couple of years. After searching on Angie's list I saw Local Roots Landscaping come up and after reading the reviews and reviewing their website and facebook page I decided to start with them. I emailed them and Patrick contacted me through email to say they would be interested and to set up a time. We set up a time in the evening after I got home from work so that we could do a walk through of what we wanted accomplished. Patrick took notes and asked questions about what needs to be kept and what can be cleared out completely. He didn't seem too concerned about the scope of the project and told me he would get back to me in a few days with a price itemized so that if we decided to not have something done we could do that. Patrick told me the reason he would do that is he believed that people should know where their money is going. Most contractors would give you a single price. After receiving the estimate we decided to go ahead with it since I had an idea of what the price range would be based upon another reviewers experience. They were able to get the grass cut immediately which saved me a lot of time and hassle with the municipality and now I can maintain it like I used to. We scheduled the other services for a couple of weeks later which was fine. Patrick contacted me through email the night before to confirm the time that they would be there the next day. They started at 8:00 am and didn't leave until 6:00pm and had to come back the next day to take care of the stump and last of the cleanup. When Patrick arrived we did another walkthrough to make sure he knew what to have his crew do and to check if anything else changed. They all worked very hard and were extremely professional. The only time they were not there was when they went to lunch which was from Noon until 1:00. They cut down all of the forsythia and cleaned up and weeded all of the beds better than I could have. They chipped everything so that they could maximize the amount of debris they could put in their truck. If it wasn't for the equipment you would not have known they were there. The tree was a concern by the neighbor since they were going to have to fall it partially on his property. He was mainly concerned about all of the brown pine needles that were going to be in his yard. After several minutes of Patrick explaining to him that they would clean everything up and explaining to him how they would be cleaned up Patrick was able to proceed. Patrick was even willing to sign a contract stating that they would clean up his yard of debris from the pine tree. We decided the best place to fall the tree with minimal impact on the neighbors yard. The pine tree was felled and cut up and chipped and taken away. The stump was ground the next day and the area was raked over and cleaned up. I met with Patrick a couple of times throughout the day and he wanted to know if there was anything else that was needed. During the final walkthrough I told Patrick that there was no way I would have been able to do this in the timeframe that they did and as well as they did. Having the forsythia removed has opened up that entire side of the house so that we can decide if we want to replant of just leave it as is. Based upon this experience which is the first time that we have ever used a Landscaping service for cleanup and grass cutting I would highly recommend Local Root Landscaping. They are prompt and professional, courteous and will definitely do the job the right way. We have three retaining walls made of stacked stones and I asked Patrick if they do retaining walls as well and he said that they do and therefore I asked him to give me a price on them. I am hoping to be able to write a review on that project as well in the future.

He had reseeded my lawn and he came back to feed it.

I was definitely impressed the first time I met Kenneth and Patrick. They seemed like honest people who truly wanted to do a good job. Luckily for me, that’s exactly who they turned out to be. Patrick and his crew constructed a beautiful (long) retaining wall and steps for us and we couldn’t be happier! Everyone was professional, courteous, extremely hardworking and most of all reliable. Other family members have already contacted them for landscaping and hardscaping work that they need done. So happy that they were recommended to me!!

Great! Very prompt service, polite and respectful workers. Very nice people! Did a great job and finished within 2 days. Hauled everything away, did not leave a mess. Would definitely use in the future!

Great! Job had to be a challenge, as it is all on a hill (which is why we were hesitant to take it on on our own). They did a great job clearing everything out and hauled everything away. Job done in 2 days. Very pleasant, polite, and respectful hard working people. Very professional. Would definitely do business with again and will likely use them in the near future for some help with the front yard.