LIBERATORE WINDOW CLEANING

Obviously, it did not go well. I am not sure how this provider gets an A rating with the poor customer service and professionalism that was exhibited in our particular case.

Quality of the job was excellent - work was completed promptly, at a reasonable price, and exactly when they said it would be done.

I've been using these guys for over 7 years and they are always fast, friendly, good and efficient. I have them do the inside and outside windows and the gutters. Yes, you will be happy with these guys! Good prices too.

He showed up when he said he would and he cleaned the windows. He did a fine job. I give him high marks for everything. I will use him again.

The cleaning was very thorough and quite quick. They didn't need me to be here or access to water, etc. They did a great job cleaning the gutters, and even blew the junk they got out of the gutters off our patio so it wouldn't be messy. Very nice people. Price was very reasonable, and they even offered a 5% discount for rapid payment. I would absolutely hire him again.

This was the response when I emailed them for a quote. "THANK YOU FOR YOUR INTEREST IN LIBERATORE WINDOWS. HOWEVER AT THIS TIME BECAUSE WE ARE TERRIBLY UNDERSTAFFED WE ARE UNABLE TO ACCEPT ANY NEW CUSTOMERS. SINCERELY RUSTY Rusty Liberatore Liberatore Windows 412-824-3110 rusty@liberatorewindows.com"

They showed up on time. They did a good job. They charged us what they said it was going to cost. The workers were pretty friendly and easy to deal with.

I get them twice a year to clean my gutters. They always come on time and do a great job.

They showed up on the day that they said they were coming. They did everything that I asked them to do, and the windows looked great when they left. I would hire them again in the future.

I made the appointment with Rusty easily. He and another guy came to my condo and cleaned the windows. It probably took them about half an hour to finish. They did a good job. There were a couple places they missed and I pointed them out. Rusty cleaned them with no problem. I would hire them again.

Overall things went very well. My calls were returned promptly. The quality of the work was better than any other company I have used previously and I will definitely use them again. The only glitch was that they came significantly later than expected and my husband who was waiting for them had to leave for work before the job was completed. They came back the next work day and completed the work. I didn't meet the workers but my husband was very impressed with them - no small compliment.

I received a call back the first day that I contacted him and he said that he would be out in my neighborhood later that week and he would give me an estimate for gutter and window cleaning. I never received the estimate so I sent another email to the company's website requesting the estimate again. When I still did not receive an estimate I called and spoke to someone on the phone who said that he did not know why I had not received the estimate yet and that he would have someone drop it off the next day. That was over a week ago and I still have not heard back.

Terrific company. Came right away and did a wonderful job on the windows.

The work was well done, and I was very pleased with how this company worked to my deadline. I called for an estimate on Monday and he came round that afternoon (about an hour later). The estimate seemed very reasonable at $95 for all the older windows in the house (wooden ones with storm windows, so four surfaces to clean). My request for the job to be done that week was accommodated, much to my relief. The next day, I phoned to ask if they could clean all the windows, including the new replacement windows. They could. Rusty started work at 10am on Thursday, and left at around 1:30. After he'd gone, I noticed a couple of windows for which he'd cleaned one side but not the other. I called, and he came back on Friday morning to finish the job with no trouble at all. I recommend this company highly, and if I wasn't moving out of the area, I should certainly use them again. The cost above reflects the 10% Angie's List discount.

I called twice for an estimate. The first time, the person who answered the phone said that it was no problem because they work in our area frequently and would be by during the week. After ten days with out hearing or receiving anything from the company, I called again and left a message that we were wondering whether they had done an estimate yet. That was a week ago and I've never heard back.

They showed up on time and did a great job. This is the first time I have had used this service and it was a very good experience for me. I thought that the work they did was quick and professional.

This company was a very good company to work with. They were professional and prompt. They returned phone calls and responded to our needs very quickly. The windows look great and we have re-booked their services.

Great work. Called in the morning. They told me they will come out within the next few days and leave the bill in the mailbox. By the time I came home that day (5 hours after the call), all the gutters were cleaned. Great and fast service - very happy.

Horrible - lost half days work. Didn't show for estimate when promised, didn't show to perform the work. Don't use them. Perform scheduled work, realize people's time is important. You can't just not show up.

Mr. Liberatore came when he said to do the estimate, and he and his crew were on time to do the work. Workmen were polite, neat, thorough, and quick.

I've used them for the past 2 years and each time they are real friendly, on time, honest, do a great job, and fast. After forgetting to mention doing the gutters, I inquired about them while he was working on the windows and he said he could do them right then.

They will be coming on a regular basis. I would recommend them to others.

Easy to get a hold of. Gave me an approximate day that he would stop by to give estimate. Made contact 2 days later and did the job on the spot.

Arrived late but worked quickly and efficiently-----pleasant.

My two garden windows (8 ft by 4 ft) are still smeary when the sun comes in. They needed a lot more work done. I wasn't happy, but he said it was the best he could do.