NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGE.
FERTILIZATION OF TURF. WEED & GRUB CONTROL. APPLICATIONS. AERATION.
Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
33% | ||
0% | ||
0% | ||
33% |
The people I dealt with were very polite. I appreciated that they always called on the day before the application date to be sure that it would be convenient. I also appreciated that when I called with a particular concern, the office personnel apparently documented my problem and would pass it on to the person visiting my home.
I only wish the actual results could echo the nice personal interactions. The sad fact is that my lawn looks so much worse than when they started. Multiple people have asked me in amazement if I had a lawn service, and then went on to say how bad my grass looked and that I should get my money back.
L and M guarantees to control weeds and improve the health and color of your lawn, but unfortunately that didn't happen for me. I called at least twice to voice my concerns about a rogue, weedy grass that had begun to develop. Nobody ever told me what it was, nor were they able to eradicate it. Now I have the weedy, coarse grass, brown areas and (gasp!) some areas with possible grubs. It's really sad.
Then, I was so disappointed by the end of the season and got no response about my concerns that I didn't send in the final payment. They turned my $50 payment over to a collections agency. Perfect. So I sent the final payment in with a letter about my dissatisfaction and directions to cancel any future services. It has been two weeks since they cashed my check and nobody has contacted me.
We used this company many years ago and were very satisfied. The people you will speak to are pleasant. They are punctual and considerate. The grass just looks terrible (which was the point of the service anyway). I don't know what happened.
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