Johnson Floors Inc.

We were very pleased with Johnson Floors, Inc. Rob came out to look at the job and gave us information on our options. They were able to schedule the job to meet with our schedule and started as promised. Allan and Chuck were prompt each day…. arriving at the time they told us. They had to replace some damaged wood and did an excellent job. They were meticulous with their work and kept the dust to a minimum. They were even able to match our existing color. We enjoyed working with Robert Johnson, Allan, and Chuck and would highly recommend them.

I had 4 companies provide estimates for my project of refinishing hardwood from the 1960's. Johnson Floors' price was very competitive and they were by far the most knowledgable company I dealt with. Robert answered all of my questions and concerns and was able to make the perfect recommendations for refinishing our hardwood which turned out amazing. I was out of the town for most of the process, but had no worries with Robert, Chuck, and Alan doing the job right. They are one of the few contractors I've dealt with where I didn't have to call back to fix/tweak something. Highly recommend without hesitation!

Very well; showed up on time, worked through the day and finished quickly with high quality.

Very smoothly. The new floor stain was matched perfectly to the floor that Johnson Floors Inc. had installed in the dining room. This company is excellent and we highly recommend them.

Robert Johnson and his workmen refinished my living room,  dining room, family room, entrance, hall and stairs.  I was concerned about their ability to match the existing shade of flooring in my kitchen.  I am so pleased to say not only did they match the floors perfectly but I can't tell where the existing  floor ends and the refinished one begins.  The floors look beautiful and the work was done efficiently and very professionally.

Great job, able to schedule quickly, work done efficiently, floors look beautiful.

Robert and his team were amazing! He responded to my inquiry quickly and was able to accommodate my requested timeframe on short notice. His team was courteous and very clean. There was very little dust during the process. The refinished floors are absolutely beautiful. I've already recommended Johnson Flooring to my mom.

The second floor of our home had various dips and angles (up to 3 inches in some places) from various construction over its history. We wanted to install new flooring and subfloors that would even out the surfaces.
Prior to installation, Robert Johnson spent a lot of time providing samples and planning with his workman how to best fix the flooring on the uneven second floor of our home. We chose to use hardwood on the first floor and LVT on the second floor.
Work was done in a timely and clean manner. The new subfloors on the second floor are sturdy and well leveled with the requisite transitions well constructed and unobtrusive. The hardwood on the first floor is stunning and even our old stair treads which were a terrible mess of old thick paint are nicely sanded and refinished.
Our house needed a lot of work and Johnson's workmen spent the time to do things right.

I moved into a fixer upper and had to work with many different workers although I've also done a lot of work myself.  I've had a lot of negative experiences different workers.  I only write extensive reviews if the work is awful or if it is awesome.  90% of workers are mediocre or just a little sub-par and I don't bother writing comments.   I'm very happy with Johnson floors.
Before they started the floors looked awful and had an orange tint.  Also, the floors used to squeak with nearly every step.  After they finished, the floors are amazing and the squeaking has decreased by 90%.  Literally every single person that has seen the floors compliments them.  Plus Johnson floors was actually the cheapest quote out of 4 other quotes!  
The owner was the salesperson.  He was always very responsive and professional.  He really wants his guys to do an excellent job.  His sales presentation consisted of 15 minutes of measurements and a couple minutes of explanation.  He was very low pressure.  I agreed a couple days later.  He was able to squeeze me in within a couple weeks.  
The workers were professional and arrived on time to the minute in a van with the Bona logo on it.  They did great work.  They also left a sample of what the natural stain would look like before applying it everywhere.  I ended up loving the natural look on the red oak (which is light), although when I began researching the project I was convinced that I wanted a darker stain.  
The job lasted 3 days at beginning of September.  It's now been almost 3 months and the Bona water based finish has held up beautifully.  I was very skeptical about the water based finished because all of the other competitors spoke so highly of their oil based durability.  After all the wear and tear these floors have gone through, I'm now convinced that this Bona water based finished is not just beautiful; it's also very tough.  I did obvious things to take care of the floors like putting pads underneath the couch legs, but I've also put some serious wear on these floors while I was renovating the rest of the house and they still look great.  
I contemplated doing the floors myself, but the rental places don't always maintain their machines which might result in you getting mini-divots (search about it online).  One of the best choices I made so far when moving in was having these guys do the floors.

My mother & father (senior citizens) bought a ranch home to move into.  A family friend had used Johnson Floors recently, and her floor looked fantastic.  We also researched companys, including Johnson Floors, on Angies List and we got 3 estimates before we chose Johnson Floors to do the work.  Robert Johnson returned my original phone call the same day, and he came to give me an estimate within the same week.  Originally, we did not plan on refinishing the kitchen floor, and Robert's original estimate did not include the kitchen floor.  Once we pulled up the old vinyl flooring in the kitchen, we saw the potential of refinishing the original maple floors in the kitchen instead of tiling the kitchen floor.  I contacted Robert, and he came back to look at the kitchen floor for us.  Robert gave us a great deal on adding the kitchen floor to our job, and he was able to accommadate our work schedule.  Robert had his crew come and refinish the kitchen floor first in June 2015 so that the new kitchen cabinets could be installed.  Then they came back in July 2015 to refinish all of the other floors in the house after all the other construction was done, and right before my parents wanted to move into the house.  I am very satisified with the communication from Robert throughout the whole process, and his ability to work with us and our schedule.  His crew was on time, the worked hard & professionally everyday, and the floors look amazing.  The kitchen floor is maple & the rest of the floors are oak.  There was a little dust from the sanding, but the clean-up was minimal.  My parents have gotten multiple complements about their hardwood floors.
I wouldn't consider using anyone else in the future for hardwood floors.  Johnson Floors was reasonablly priced, they came on time, crew was professional, job was done on time, great communication, and the floors look amazing!!!

We had just purchased a new home and was hoping to have the scuffed up hardwood floors refinished before moving in. I previously had a general contractor who was going to send a flooring specialist to help me but they fell through and left me in a terrible bind. I started calling all the A-rated companies on Angie's List that I could find and Rob Johnson (owner of Johnson Floors) was the only one to return my call the same day and came out the very next day to provide an estimate. He was concerned about the timing of our move as his crew was already scheduled a few weeks out, but he was able to work things around and got our first floor started the following day and came back a few weeks later to finish the upstairs. His plan made it possible for us to move in the first week of August which is what we had wanted. I realize that we were incredibly lucky that things were able to work out this way and I appreciate that Rob tried his best to make this happen for us. Throughout the process, Rob was in regular communication via email or phone call with updates, and the crew was there working all day, sometimes for 9 hours, meticulously sanding and staining. After dealing with a contractor who went MIA, I was grateful to work with someone who provides such conscientious customer service. The finished product looks fantastic, too! I cannot recommend Johnson Floors highly enough.

A friend recommended Johnson Floors to us and said he wouldn't use anyone else. We completely concur now that they have refinished our floors. They did an amazing job and started with not so great floors. The sellers had insisted to us that there were hard wood floors under the miles of carpeting that they'd lived with. What they didn't tell us was that they are Maple (not Oak) and that they had linoleum stuck to the floors under said carpet. We were panicky once that was revealed and got to work prepping them for refinishing - hoping we wouldn't have to remove them and start over. In addition, we googled staining Maple and the task seemed daunting if not done by experienced hands. We were prepared for a less than stellar result but boy were we wrong. Robert explained that once the floors were sanded they would 'water pop' them so that the Maple would take the stain evenly. We were pretty insistent on a particular shade of Cherry and oak mix that we wanted to achieve and they nailed it. We are truly amazed with what they were able to accomplish. Our floors are now gorgeous thanks to Johnson floors. Everyone who has seen them has commented on how beautiful they are. The dustless sanding and quick setting poly/varnish are just as advertised. We were able to get other contractors in within 2 days of their being refinished and the clean up we had to do was minimal - hardly worth mentioning. His crew worked for more than a week to sand, fill, stain, and seal over 1500 sq ft of atrociously installed maple flooring that had wide gaps throughout. They were beyond patient with us in customizing the stain color we wished to have. Staining Maple is probably not their preference as they had to 'pop' the floors so it would take evenly, but they did a tremendous job. We were very disappointed to find that we had Maple rather than Oak, but after they worked their magic, we actually prefer them to Oak. They look that good. It's funny when Angie's list asks if we would use them again - actually, we wouldn't consider using anyone else. Ever. They were quick to give an estimate, honest with their schedule, appeared when scheduled, and completed very good work on time. What more could you ask for?

Our experience with Johnson Floors was perfect. I contacted 14 different flooring companies in the Pittsburgh Area. Only 6 retunred my calls and only five of those gave me a quote. Robert Johnson replied quickly and was able to accommodate our schedules to provide a quote and do the work. He was very knowledgable and honest about the work to be performed. The floors turned out perfect, which was better than we even hoped. His crew was able to do all the work while we were out of town on vacation. We returned home to beautiful hardwood floors. He had warned us ahead of time that dustless sanding is really 99% dustless. There was a very fine film of dust in some open areas adjacent to were they did sanding but it only took a couple of minutes of light dusting. He even took the time and effort to follow up with us two weeks after we had paid them for all their services. Top notch work and trustworthy, two qualities that are hard to find these days.

I contacted Mr. Johnson on a Monday and he was quickly able to set up a time to give me an in person estimate for my floors. His small crew came out 2 days later to start the project. I was very pleased that he was able to very closely match the color of stain I wanted without a custom stain job. There was minimal dust while they were sanding and they used an oil stain and poly to obtain the look I wanted. Overall I'm very pleased with the floors and the professionalism of the crew.

Robert coordinated the service with me well. The technicians were punctual and did a great job.

They did a very fine job. The floors look wonderful and they did an excellent job of matching a segment of new wood with the older wood. Also, they were able to bring the floor to the exact color that we wanted. A very professional job done on time and done well.

Called and spoke with Robert. Although schedule busy, he was able to complete work quickly as we were having other home renovations and needed work completed before start of that. Robert was very accommodating.

Very professional- answered our questions. - took their time and did the work right.

I cannot say enough about how wonderful this company was to deal with. Johnson Floors was able to start a day earlier than I expected, The carpet was pulled up and removed, and all carpet tack and staples and nails removed. The hardwood was installed, sanded and stained in the next couple of days. The evening after the staining was completed, I received a call from Robert Johnson, who indicated that neither of the intallers were satisfied with the appearance of the stain, and they wanted to resand, and restain. The next two work days were devoted to doing just that. The difference was amazing. It looked so perfect. Then the floors were stained, allowed to set, and the intallers put in the toe molding, and replaced the heavy furniture. The floors look beautiful, and I wish I had had them installed years ago.
Again, I want to emphasize that Johnson Floors contacted me about the unsatisfactory appearance of the first staining application.
They deserve a triple A Plus for their excellent work.

Easy quote via email based on my drawing and written description. Quote was offered subject to visible confirmation of my description.
 
This is the second time I've used these guys; they did a first refinishing job for us maybe 15 years ago or so. Most of the same guys came back this time.
To meet a kitchen cabinet installation deadline for Thanksgiving, I needed a quick schedule; they went out of their way to fit me in and were able to do so.
Team arrived on time and went immediately to work putting up plastic sheet over every opening to keep the dust in the work area and out of the rest of the house.
The guys were curtious and experienced and knowledgeable, and answered all my questions confidently and correctly. In particular my wife was working with a decorator and we had a custom color we needed them to match. They were cooperative and knew exactly how to prepare for the decorator. After sanding, the color guy on the crew offered a color pallet and from the closest one we began chasing the custom color we wanted. My opinion was invited and they treated it as a team effort, which I appreciated.
A dozen different combinations were blended and patches of perpared floor were stained. Meanwile, decorator was called and invited to come in to to approve the color from the samples. She arrived and instantly found the exact match from all the samples on the floor. She was in and out in less than a minute!
It took three and a half days because of the multiple coats of polyurethane needing drying time. The odor was suprisingly light and was never a problem. We were never uncomfortable with the stain or polyurethand odor.
They came back on a Saturday to finish, just to help me with my tight schedule.
They left me the stain mix 'recipe' and a small can of stain for a wooden threshold I'm adding later. They also agreed to help my cabinet guys match the cabinets to the floor color. 'Color' is a really, really big deal to my wife and I especially appreciate the cooperation they've given me because I am doing this Kitchen remodeling job myself and color has been the single biggest issue of the entire project.
 
A very small spot of the polyurethane coating bubbled but Johnson Flooring immediately responded when I called them. They are returning tomorrow to take care of it.  "Stuff" happens. I give these guys credit for coming back, handling it themselves, and not making it "my problem".