J A Sauer Co logoApproved Pro
Approved Pro

J A Sauer Co

Heating and Air Conditioning Service, Air Duct Cleaning, Water Heater Service,

About us

Welcome to JA Sauer, your full service Carrier factory authorized dealer. Our objective since opening in 1981 has always been to exceed our customers' expectations in heating and cooling installation and repairs. To this day we have upheld this promise: providing superior service to area families and businesses. We strive to ensure your peace of mind by sending only the most reliable professionals into your home. You can count on us to make the entire process as east, quick and efficient as possible by determining the best solution for your unique needs, sending trained experts in to do the job right the first time and following up to be sure that all your needs were met. J.A. Sauer -- providing peace of mind so you can enjoy your Home Sweet Home. Additional phone -N. Pittsburgh 724-935-0410, Squirrel Hill 412-521-5277.

Business highlights

Emergency services offered
44 years of experience

Services we offer

Residential, commercial boilers, gas furnaces, air conditioners, geothermal heat pumps, humidifiers, heat pumps, duct cleaning, carbon monoxide testing & sheet metal fabrications.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.7186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
4%

Filter reviews by service

Showing 1-25 of 186 reviews
Laura M.
Nov 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were quick and completed the job. Good price too.

Chris H.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$10,000
Excellent job. Highly recommend. Good attention to detail and customer service.

Terrill W.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
It went great love the company and the work they do.

William D.
May 2022
1.0
Heating and Air Conditioning Service
What a horrible company. After requesting an emergency A/C repair, they proceeded to string us along for hours, claiming they were coming to help us. Then at the last minute, they canceled our emergency service call because we 'were not existing customers' Instead of giving us the chance to call someone else, they completely ruined our chances to have the problem fixed before the temperature hit 90+ degrees.

Jeremy S.
Oct 2021
1.0
Heating and Air Conditioning Service
$3,800
You will regret hiring JA Sauer. They did sloppy, unsafe work installing my furnace and then tried to extort money from me rather than fixing it: 1. They left a huge pile of rubble in my house after making a hole in the wall to run the vent pipe. No clean up, I had to clean up after them. 2. The guys who ran the thermostat wire did the sloppiest job I've ever seen: it wandered all over the basement, and was screwed into ductwork when making extra holes wasn't necessary. 3. They left the thermostat wire dangling in the middle of a closet, which is totally unsafe. When I asked them to come fix it, rather than immediately offering to fix it (the right thing to do), they told me I owed them $300 (even though I had already paid their invoice of $3,800 in full for the agreed on work) and they would only come fix it after I paid them more than we had agreed on. This company is sloppy, unprofessional and disrespectful to their customers.
Response from J A Sauer Co

"Hello [Member Name Removed], I am the installation manager for J.A. Sauer Co. I would like to apologize on behalf of the entire team at J.A. Sauer Co. for the frustration that we have caused you. As you can tell from our previous reviews, this is not our standard when it comes to work quality and customer service. As a company the relies on "word of mouth" business and repeat customers, we are very disappointed with the fact we did not provide a positive experience."


Christopher H.
Dec 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
J. A. Sauer was very quick to respond and come out fo ra quote. We chose another contractor, but they were very professional. I would contact them again if needed.

Rick L.
Dec 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The technician was very professional, neat, clean, and he wore his mask the entire time. Problem was corrected in a timely fashion. No problems at all.

Sandra L.
May 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They have been excellent and I would highly recommend them.

Richard W.
Nov 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,000
J A Sauer has well-trained, efficient, courteous installers. They communicate well, clean up after the work, take away removed equipment, and offer maintenance advice. We have used Sauer for about four years now and have a Mitsubishi Slim system and a Carrier AC system they installed. Very happy with the work--not the least expensive, I'm sure, but fair for the quality of work and equipment they offer

John S.
Feb 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$89
Peyton was excellent. He explained what was going on with our 20+ year old furnace. He spoke to my spouse on the phone too. He helped to arrange an appt with a salesperson to give us a quote on getting a new furnace. Our quote to get a new furnace deducts the price of this service call.
Response from J A Sauer Co

"We appreciate your feedback! We look forward to working with you in the near future!"


David A.
Jan 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
This location is awesome, great pricing, not the cheapest, but you get what you pay for, service, knowledge, a company that will stand behind there work, the install crew was awesome, kind, friendly, prompt, and professional. We had this company install a new HVAC system high efficiency, 16 sear unit, and two infinity wifi controls,, with zoning, new filter system, some duct work, with a 10 year parts and labor warranty. I choose J.A. Sauer because I know that they will still be there when you need them. I recommend this company to everyone.

KATHY D.
Dec 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,800
Workmen arrived on time, and completed the work during the day. They cleaned up the utility room space when done and also answered all my questions regarding the new furnace.

Ross T.
Sep 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,400
Long overdue review- this past week before Xmas we lost our heat. We called JA Sauer on a Saturday night. Within a couple of hours a technician was at our door. He found that we had actually had a fire inside the boiler that charred all the electrical. The next morning a crew showed up to estimate the damage. They made our situation a priority and had the project completed that week. JA Sauer makes it easy to do business with them. Every once in awhile you run across a contractor who has their act together. JA Sauer is one of them.

Kim W.
Aug 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Polite. On time. Good communication from the home office. Good communication from the tech while at my house. Quick to take responsibility to resolve and fix a minor accident problem that occurred with a step on the job by the technician. I have used JA Sauer for years and have never had a negative experience. Will continue to use them in the future - good crew of folks.

Keith H.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They did a great job and I recommended them to my company for their HVAC needs.

Ken J.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$400
Arrived at previously scheduled time. Analyzed the issue and identified the problem as a faulty sensor. Didn't have the part on the truck so left to obtain the part. Returned later in the day to complete the work which resolved the problem.

Pete B.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,800
After submitting the lowest bid by a margin of over a thousand dollars, they completed a challenging job on-time and as described. One of the guys nudged a wire he shouldn't have (my electrical is crap) and knocked-out the hallway lights; they didn't give me any grief, and had an electrician out to sort-out the problem within the week. Very happy with the work done, no complaints, would recommend, will use again.
Response from J A Sauer Co

"Thank you for the feedback! We appreciate your business!"


Russ J.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
My experience with JA Sauer was excellent. I met Gregg at the Home Show and he visited my home twice to review the proposal. Jeff then followed up to spend time with me to review the work plan in detail and then on the day the installation began, Brandon and Tyler arrived. From the start, they were prompt, professional, neat and very careful. When inside the house, they wore shoe covers and used drop cloths. They cleaned up at the end of each work day and when the job was complete, they took time to explain the use of the system to me. I was extremely pleased and impressed with every phase of this project. I recommend JA Sauer to anyone looking for a professional job.

William R S.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$140
Timely response, in fact called with opening and I was able to move forward service by two weeks which was real benefit to me. Units were properly serviced, clean up of their work was complete, I would have preferred that he actually cleaned the exterior our each unit, but that was all that I could suggest be better accomplished. WRS

Ted W.
Feb 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$3,000
From the first conversation with Mark the salesman to the finished installation, the experience with J.A. Sauer was very positive. I felt the company had a high standard of integrity and there were no surprises, The total cost included a Carrier 100,000 BTU, 95% one stage furnace, a 10 years parts and labor warranty , and a one year maintenance agreement. The furnace has been in operation for a year and we are pleased with the heating and the quiet.

Ned S.
Jan 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$69
as scheduled

William R S.
Dec 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Job well done. Showed up on time, called to advise of arrival and completed work timely.

D V.
Dec 2017
1.0
Heating and Air Conditioning Service
Very disappointed in my first and last phone call with this company. I called, based on the great reviews, when my furnace wasn’t working. I was told that they were booking into January. I asked if they accept urgent request since I have no heat in the middle of winter. I would have been a new customer. They said their regular customers take priority over any new customers and they couldn’t guarantee anything before January. Apparently not interested in new customers.
Response from J A Sauer Co

"Unfortunately we were unable to provide service when you needed it. As our Service Coordinator explained, we do put our existing customers first in line. We feel it is only fair to be able to provide service to those customers that we already have a relationship with, rather than continue to add new customers and not have time for existing ones. The fact is, on the extreme weather days we are not always be able to handle all of the service requests we receive. This is a good example of why it is important, as a homeowner, to have an annual maintenance agreement with an HVAC company. Most all companies offer them. The programs provide seasonal maintenance that often can find and fix problems before they become emergencies. And if you have maintenance agreement, that will get you some priority in case you do have an emergency. Sorry for not being able to help. Bob Boyle General manager"


Barbara J.
Dec 2017
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$167
Put a temporary fix on that lasted 1 day but warned that it may happen that way.

Patrick F.
Nov 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$445
Everything went wonderfully. After purchasing the offer, I was contacted almost immediately to set up an evaluation. They wanted to send out an employee to make sure that nothing else was needed to complete the project and he was here within a few days. I was then able to schedule the installation and it was a week later. I was contacted to ask if I was ok that the installation was pushed back a few hours due to delay in another job. They did a great job of always keeping me informed of what time they would be here. My installation, by Denny, was done quickly and professionally. He went over everything with me and made sure that I knew how the unit worked. He suggested a few things that I could have done on my furnace as well but didn't push anything on me. I found the whole process to be professional and I would absolutely use them again in the future.
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Showing 1-25 of 186

Licensing

Bonded

Insured

Licensed*

Trade License Number

PA002055

Trade License Locale

PA

Trade License Authority

Pennsylvania Office of Attorney General - Bureau of Consumer Protection

Trade License Expiration

01/26/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

J A Sauer Co is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 4:30 AM Saturday: 8:00 AM - 12:00 PM
J A Sauer Co accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, J A Sauer Co does not offer free project estimates.
No, J A Sauer Co does not offer eco-friendly accreditations.
No, J A Sauer Co does not offer a senior discount.
Yes, J A Sauer Co offers emergency services.
No, J A Sauer Co does not offer warranties.
J A Sauer Co offers the following services: Residential, commercial boilers, gas furnaces, air conditioners, geothermal heat pumps, humidifiers, heat pumps, duct cleaning, carbon monoxide testing & sheet metal fabrications.

Contact Information

4559 Peoples Rd, Pittsburgh, PA 15237

Service Hours

Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 4:30 AM
Saturday:8:00 AM - 12:00 PM
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