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Hopey Heating and Cooling

Heating and Air Conditioning

About us

Bryant Factory Authorized Dealer, Commonwealth of Pennsylvania HIC Registration #PA6139, No subcontractors

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Installation, maintenance & service of Bryant furnaces, air conditioner, heat pumps, fan coils, boilers, humidifiers, air cleaners, air purifiers, thermostats, & geothermal comfort systems, maintenance & service on all other brands of equipment, solar powered roof fans

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.5
punctuality
4.8
Showing 1-11 of 11 reviews

John C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I just pay everytime they come out. They installed my furnace 15 years ago, I have them come out to check the furnace. They're very good. The price is comparable to other people.
Description of Work: They did my annual service check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! This team is professional, kind and does great work.
Description of Work: Manor repairs to furnace. Trustworthy husband and wife team. Excellent quality, trustworthy and kind to boot!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Laura R.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: New furnace and airconditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

J W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
We are a longtime customer and appreciate the service they have given us over the years. Thanks Mike!
Description of Work: Hopey came out on Sunday before a huge function to work on our broken air conditioner with no overtime charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Shiuwei H.
11/2013
1.0
heating & air conditioning/hvac
  + -1 more
This provider was the original one that installed the system in the house that I just bought. So, I e-mailed the address on the website to schedule a maintainence visit. After two weeks, I called and left a message. After no return call for a week, I scheduled with another provider.
Description of Work: Did not return e-mail or phone calls to schedule service

Rating CategoryRating out of 5
responsiveness
1.0


Response from Hopey Heating and Cooling
Dear Mr. (member name removed), We are sorry to hear about your experience. My concern is that we have no email or phone record from you. We did receive an email and phone call from (member name removed). The email went into our spam folder which I did not see until two days later and did immediately respond to his email and still have both emails on record but we never received a return response from (member name removed). We also returned (member name removed) call to phone number ending in 1389 on 10/24/2013 at 6:50 pm which we have on our cell phone records. We tried to contact (member name removed) at this number on three occasions. The person on the other end picked up and immediately hung up without answering on all occasions not allowing us to talk or to leave a message. If (member name removed) would look at his cell phone records, you will see that we did respond. Also, as noted in our phone message, all our customers can contact us immediately by calling Mike on his cell phone number. It is not immediately transferred if we are not currently available only because of the many telemarketers that call us. The cell phone number is only for our customers. Our customers are very important to us and are our priority, all our current customers have Mike's direct phone number. You bought a beautiful home. Congratulations!

J T.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have two independent systems in my home and this is the second system that Hopey's replaced. This system was 20 years old and in need of replacement. Hopey's conduct their business very professionally. When they replace an older system, they not only replace the old system, but replace the fittings and connections, electrical lines and controls in the most professional manner. I wanted them to move the AC unit a few feet from the previous units location. They not only complied but added cinder block to make the installation more stable and professional. Gas lines were reconnected, connections the the flue and drip pan were all greatly improved by their installation. They are very fair, honest, professional, knowledgeable and easy to work. I HIGHLY RECOMMEND them for HVAC work. While I had their name originally from a family member, and they had done work at a neighbor, I am confident in my being able to add a VERY POSITIVE review on Angie's List.
Description of Work: Removed old furnace and AC unit, replaced the complete HVAC system. The furnace was in the attic area of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

Andrea S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very reliable, and showed up exactly when they said they would. I felt that the price was very fair and they preformed excellent work. They were very neat and clean when installing the unit. I would highly recommend them.
Description of Work: I had a new AC unit installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Nancy M.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
He didn't try to rip us off. He said we don't need to have the furnace checked every year, only 2 years.We also needed a humidifyer pump
Description of Work: He checked the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Lee-Hannah A.
02/2013
1.0
heating & air conditioning/hvac
  + -1 more
When I contact a business and leave a message, I expect some sort of contact within a reasonable time frame (up to 3 days for me, which may be generous.) I never, ever got a call back from them.
Description of Work: I needed to have an annual furnace inspection done. I called and left a message, but no one ever contacted me! :( I went with a different provider.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Hopey Heating and Cooling
I will be sending the Customer a personal apology for not responding to her phone call. I am shocked that the follow up was overlooked. There are times when we receive messages and we are unable to understand the the call due to static during the call. I do not know if this is the case but a letter of apology is definitely warranted. Thank you for your feedback.

Amy H.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
Hopey was at my home on time and i have been using them for years anytime i have a problem they try to make it out same/next day. Great company
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

02/2004
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARE RELIABLE AND EFFICIENT. HONEST AND TRUSTWORTHY. FAMILY OWNED BUSINESS.
Description of Work: NEW FURNACE INSTALLED AND YEARLY CLEANING.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$5,000

    Contact information

    3362 Babcock Blvd, Pittsburgh, PA 15237

    www.hopeyheating.com

    Service hours

    Monday:
    7:30 AM - 5:00 AM
    Tuesday:
    7:30 AM - 5:00 AM
    Wednesday:
    7:30 AM - 5:00 AM
    Thursday:
    7:30 AM - 5:00 AM
    Friday:
    7:30 AM - 5:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Hopey Heating and Cooling is currently rated 4.7 overall out of 5.

    Monday: 7:30 AM - 5:00 AM

    Tuesday: 7:30 AM - 5:00 AM

    Wednesday: 7:30 AM - 5:00 AM

    Thursday: 7:30 AM - 5:00 AM

    Friday: 7:30 AM - 5:00 AM

    Hopey Heating and Cooling accepts the following forms of payment: Check,Financing Available
    Yes, Hopey Heating and Cooling offers free project estimates.
    Yes, Hopey Heating and Cooling offers eco-friendly accreditations.
    No, Hopey Heating and Cooling does not offer a senior discount.
    Yes, Hopey Heating and Cooling offers emergency services.
    Yes, Hopey Heating and Cooling offers warranties.
    Hopey Heating and Cooling offers the following services: Installation, maintenance & service of Bryant furnaces, air conditioner, heat pumps, fan coils, boilers, humidifiers, air cleaners, air purifiers, thermostats, & geothermal comfort systems, maintenance & service on all other brands of equipment, solar powered roof fans

    Contact information

    3362 Babcock Blvd, Pittsburgh, PA 15237

    www.hopeyheating.com

    Service hours

    Monday:
    7:30 AM - 5:00 AM
    Tuesday:
    7:30 AM - 5:00 AM
    Wednesday:
    7:30 AM - 5:00 AM
    Thursday:
    7:30 AM - 5:00 AM
    Friday:
    7:30 AM - 5:00 AM