Gilbert Tile

Contractor refused to schedule an appointment

Stub floor and bathroom to be replaced or repair isn't chek kitchen floor need to be leveled 139 the Boulevard Pittsburgh PA 15210

The job went smoothly and was completed in 7 working days. New walls, subfloor, ceramic floor, new ceramic shower stall, plumbing, sink, toilet -- they even hung a window treatment for me. The work is beautiful; owner Bill Gilbert and his partner Bob explained and asked my input for each step in the process. To gild this particular lily, the cost was remarkably reasonable -- about 60% of the highest bid I received for this project.

The job was estimated to take 10 days, but was completed in 8.5 and on budget! Bill showed up everyday at 8:30, as discussed, and worked a full day each day, while continuously providing updates. He was very diligent and respectful during every step of the project. He communicated clearly where there were hiccups and what he had done to correct them. Being that our house is a bit older, we expected some surprises, but Bill made sure he explained to us what he had come across and showed us the issues, so that we could be certain that we weren't being taken for a ride, so to speak. I'd say Bill went above and beyond to make sure that we were happy with the progress and work that was being done, which was very relieving. The bathroom went from an old pink and green to a new, bright, and updated room that we love and actually enjoy. I would definitely recommend Gilbert Tile for anyone looking to remodel their bathroom.

Excellent communication and responsiveness. He was receptive to owner's design ideas. Bill was flexible with the project start date due to the delay of the arrival of ceramic tile. He cleaned up daily. At completion of project he responded same day to repair a small plumbing leak, not directly related to his work. He began on time and completed early. Pleased with final outcome.

A few small existing problems were exposed and addressed. Bill was excellent at communication before, during an immediately after completion of work. He made excellent suggestions regarding purchase of replacement tub and wall tile suppliers. I provided a template of the tile arrangement including insertion of accent pieces and corner shelves. He followed by design perfectly. He did forget to re-position the water control handle to waist height position from the traditional tub level, but we left it as it was. He responded same day to repair a small water leak that began in a connection near to the area of his work.

They're fantastic. They did a very good job, they don't leave messes behind or do the minimal amount. They will do whatever they need to do. They're very good, they don't leave you hanging.

Bill was prompt in following up snd initiating the call. The scope of work was to regrout kitchen and eat in kitchen tiles. The area is a little over 12x16. Bill said they do no consider small jobs.

Bill Gilbert arrived for estimate two days after initial contact. House was built in 1956. Original owner installed 4" plastic tile in entire bathroom, including around tub/shower. Bill was the only remodeler I contacted who thought it possible to replace only the area around the tub/shower. His estimate was $3,000 less than closest.. One contractor wanted to gut entire bathroom at $12,000 +. Others wanted to do the tub surround system. Bill and Bob arrived on time and started to remove existing tile and plaster. After five minutes, it became apparent that the side wall was soaked through to the studs because original tile had not been sealed and no moisture barrier installed. Apprentice previous owners only took baths. Side wall plaster and studs were soaked up to a height of about 6 feet, and some moisture damage had started on back of bedroom wall, adjacent. After some consultation, we decided it was best to take out a small section of the bedroom wall and install extra studs beside the ones that had been water damaged. This added about 3 hours to the project total time estimate. Bill and Bob were fast, efficient and, I might add, great to work with. Funny guys. Project lasted 2 1/2 days. They tore out existing tile and walls, cut out a 3 x 5 section at the base of the bedroom wall, added insulation to the exterior bathroom wall, then installed cement board, including in the section of bedroom wall removed. Installed and ducted ceiling fan, which required working in the the tight. hot attic in 90-degree temps. Installed ceramic tile in tub/shower area. Installed new scald-proof faucet, shower head and faucet. Taped and sanded bedroom wall replacement section, making it paint-ready with no additional prep work required by me. Cleaned thoroughly. hauled away old materials. I would not hesitate to fire Bill again for any further kitchen/bathroom remodeling.

I had a prompt response and received an estimate quickly. He was willing to build a closet in our bathroom as requested, but not willing to do any cut outs in the shower walls (for shampoo etc.). Also I have an awkward door into the bathroom that blocks the hall and wanted to find a way to make a some type of a sliding door, but he said I'm better off just keeping it as is. This is our main bathroom and I have some specific requests. I just dont think it was the right fit for what I'm looking for on this job