Reviews
3.84 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 25% |
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Showing 1-4 of 4 reviews
Sara G.
Aug 2007
Internet Service
Earthlink disconnected our phone service and told us it would take 24 hours to connect us again. However for an entire MONTH they failed to connect us!! We called them every day and asked why our phone wasn't working, and they kept on telling us our case had been escalated to the "highest priority". There is absolutely no accountability because they refuse to give out names when you call. Despite their promises, we were without a phone for 1 month. Finally, when we switched back to Verizon, Earthlink charged us $170 for no apparent reason and refuses to refund that money.
Paul F.
Oct 2006
Internet Service
Competent, patient, and polite instruction for final resolution of problem.
ELIZABETH B.
Oct 2006
Internet Service
I was pleased, no major problems. It's slow at times but really--it's dial up, I mean what can you expect. But I didn't loose the connection that often and since it was for my leisure, I found it adequate for the price.
LESLEY A.
Sep 2006
Internet Service
I HAVE NOT HAD ANY PROBLEMS, OR SERVICE INTERRUPTIONS. IT IS FINE FOR A DIAL-UP SERVICE. THEY ALSO HOSTED MY WEBSITE. THEIR TECHNICAL SUPPORT IS GOOD, AS IS THE CUSTOMER SERVICE.
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FAQ
EARTHLINK is currently rated 3.8 overall out of 5.
No, EARTHLINK does not offer free project estimates.
No, EARTHLINK does not offer eco-friendly accreditations.
No, EARTHLINK does not offer a senior discount.
No, EARTHLINK does not offer emergency services.
No, EARTHLINK does not offer warranties.