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E & M AUTO CENTER
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
E&M Auto Center is a family run and owned Automotive Repair Center that has been in business for 43 years. We strive to provide quality Automotive Repair and exceptional Customer Service.
Business highlights
53 years of experience
Services we offer
Complete Import and Domestics Services -Safety Inspections -Emissions Inspections -Preventative Maintenance -Brakes, Steering and Suspension -Engine Diagnosis -Air Conditioning -Exhaust -Fuel Systems
Accepted Payment Methods
- CreditCard
Reviews
4.845 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 45 reviews
John C.
Jul 2017
Fantastic! Zack scheduled my appointment for two days later. After investigating the problem, Zack told me, up front, what my repair could involve. He ordered the parts and had them installed the next day! The bill was lower than Zack's original estimate!
John M.
Jun 2017
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John M.
Jun 2017
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Robert H.
Nov 2016
Great work, great advice. Provided realistic assessment of what was needed and performed the work well.
Haze S.
Nov 2016
perfect. didnt wait long, did a great job, as always!
Elliott G.
Apr 2016
Very good group! They repaired the valve cover o-rings on both sides at a very reasonable price. The replaced the a dying front end ball joint and performed the yearly safety and emissions inspections. The cost is a fraction of what a dealer would charge.
Response from E & M AUTO CENTER
"Thank you so much for the review! It's nice to have customer's who love their cars as much as we do! We look forward to helping you out for your future needs."
Peter N.
Mar 2016
Dealer was going to charge $150 to look at the car and do a diagnostic, and E&M Auto assessed and made simple fix for $40-50.
Response from E & M AUTO CENTER
"Thank you for the great review! Thank you for the opportunity to fix your vehicle, we are happy we were able to take care of it quickly and save you some money! Thanks, E&M"
Saleem K.
Mar 2016
unknown
Response from E & M AUTO CENTER
"Thank you for the review! We are happy we were able to assist you. Please let us know if you need anything in the future! E&M"
Laurel K.
Nov 2015
E & M Auto Center is THE BEST.
My husband has a 1997 Saab, which has definitely seen better days. We recently took his Saab to another mechanic on Washington Blvd., who had the car for over a week but "didn't have time" to fix the brake light or the power steering. We brought the car home in the same state of disrepair as we left it 9 days earlier, and were very stressed about finding someone to help us.
We live in Edgewood and I walk past E & M everyday. I thought I would give them a try and I am SO thankful that I did! They fixed the broken brake light for free and fixed the power steering issue within HOURS, and for astronomically less than the Saab mechanic on Washington Blvd. quoted us for.
My husband needs his car for work and the speed and affordability at which E & M offered their services to us was amazing and we are so appreciative.
I plan on going to E & M for all auto repair needs in the future and I will be singing their praises to all my friends, neighbors and coworkers! Thank you!!
My husband has a 1997 Saab, which has definitely seen better days. We recently took his Saab to another mechanic on Washington Blvd., who had the car for over a week but "didn't have time" to fix the brake light or the power steering. We brought the car home in the same state of disrepair as we left it 9 days earlier, and were very stressed about finding someone to help us.
We live in Edgewood and I walk past E & M everyday. I thought I would give them a try and I am SO thankful that I did! They fixed the broken brake light for free and fixed the power steering issue within HOURS, and for astronomically less than the Saab mechanic on Washington Blvd. quoted us for.
My husband needs his car for work and the speed and affordability at which E & M offered their services to us was amazing and we are so appreciative.
I plan on going to E & M for all auto repair needs in the future and I will be singing their praises to all my friends, neighbors and coworkers! Thank you!!
Response from E & M AUTO CENTER
"Thank you so much for sharing your story! We pride ourselves on being honest and upfront with our customers to us it is the only way to conduct business. We appreciate the opportunity to service your vehicles and look forward to seeing you in the future! E&M"
David D.
Oct 2015
unknown
Response from E & M AUTO CENTER
"Thank you for leaving us a positive review. We appreciate your business! Thanks, E&M"
Haze S.
Oct 2015
When I first called to set the appointmet, they were very friendly. When I took the car in, they immediately took it in at the time set, which is awesome for a garage! ususally you have to sit and wait just for them to pull your car in.
I asked if they had a plug that I could use so that I could work on my computer, and they provided me with the room I needed. That was also awesome. They immediately showed me what needed done, and suggested - not told me that I needed them getting brakes, not to which he said they would pass inspection, but wouldn't last much more than a few months. So i said go ahead and replace the brakes also, because i didnt want to damage the rotors in a month or so.
I asked them a few questions, and they answered honestly, and didnt tell me that this needs fixed, or that needs fixed. Which my old mechanic would've done.
I was expecting the bill to be over a thousand dollars, but it was under 600. They replaced ball bearings??, front sway bar, and front brakes. My old mechanic would've charged me WAY more than that, and they surely wouldn't went out of their way to enable me to work while I was waiting.
My experience with E & M was awesome, and I would definitely recommend them to anyone.
I asked if they had a plug that I could use so that I could work on my computer, and they provided me with the room I needed. That was also awesome. They immediately showed me what needed done, and suggested - not told me that I needed them getting brakes, not to which he said they would pass inspection, but wouldn't last much more than a few months. So i said go ahead and replace the brakes also, because i didnt want to damage the rotors in a month or so.
I asked them a few questions, and they answered honestly, and didnt tell me that this needs fixed, or that needs fixed. Which my old mechanic would've done.
I was expecting the bill to be over a thousand dollars, but it was under 600. They replaced ball bearings??, front sway bar, and front brakes. My old mechanic would've charged me WAY more than that, and they surely wouldn't went out of their way to enable me to work while I was waiting.
My experience with E & M was awesome, and I would definitely recommend them to anyone.
Response from E & M AUTO CENTER
"Thank you so much for the great review. We take pride in treating our customer's as PEOPLE, not numbers. We look forward to seeing you again in the future, let us know if you need anything! Thanks, E&M"
Regina K.
Sep 2015
unknown
Response from E & M AUTO CENTER
"We are happy you were pleased. Let us know if we can assist you in the future. Thank you! E&M"
Angela S.
Sep 2015
This garage is awesome! The guys there are super friendly and accommodating. This is my new mechanic!
Response from E & M AUTO CENTER
"Thank you so much for the review! We look forward to helping you in the future, let us know when we can help!"
Doug C.
Sep 2015
unknown
Response from E & M AUTO CENTER
"We are glad you were happy! It's long time customer's like you who make us all love what we do! E&M"
Gary F.
Sep 2015
They were very friendly and responsive and offered many options and lots of information. I didn't feel as though I was being "handled" or pushed like I have at other mechanics. I feel the price was fair for the services provided. And, they were fast. I had my car back the same day. Would definitely go back! Thank you.
Response from E & M AUTO CENTER
"Thank you for the great review! We appreciate the business and please do not hesitate to call again! E&M"
Kelsey G.
Jul 2015
Before going to E & M Auto Center, I was told by a different auto shop that my car was only worth scrap metal since it had 128,000 miles with intermittant low oil pressure light signals. E&M Auto Center not only inspected my car, but they ran the engine codes for my car and explained to me more about the root cause of my oil pressure light problems. They mechanics were the best mechanics I've experienced since they took the time to explain to me my car's condition and they even had me stand underneath my car to point out what was going on. Being from out-of-state, I can honestly say it was a relief to have an honest mechanic's opinion about my car. E&M told me that my car was still worth using for plenty of time to come and put all of my worries at ease before I made a cross country road trip. My car performed perfectly fine and I know what updates I need on my car before winter. As a young woman, most mechanics take advantage of my lack of knowledge with cars, but E & M treated me respectfully and was willing to talk to me about any worries without being condescending towards me.
Response from E & M AUTO CENTER
"We are glad we could help and make you feel safe! Good luck with your schooling and let us know if we can help out again sometime. E&M"
Mandy B.
Jun 2015
I called E & M because I was concerned with the noise coming from the brakes. They were able to set an appointment right away and I quickly had my car back. I've taken my car here for numerous other services and I have always been more than satisfied. I am mostly impressed with the courteousness and helpfullness of the owner and staff, although the quality of service is outstanding. I never had to return with follow-ups due to a "misdiagnosis" as I have with so many other shops, including dealerships. I was also given a recommendation and quote on new tires and it was very reasonable, making it likely I will purchase from them. I will continue to take my car to E & M for as long as the service remains amazing.
Response from E & M AUTO CENTER
"Thank you so much for the great review. We feel that treating our customers well and be honest to them is just as important as the quality work we strive to perform. We are all very pleased you have been happy with our services. Thank you again. E&M"
PAM C.
May 2015
Perfect., The service was performed as stated, reasonable price for brakes.
Response from E & M AUTO CENTER
"Thank you so much for the review! We are happy we could get you stopping better. Let us know if you need anything else, we would be more than happy to help! E&M"
Joel G.
May 2015
no dispensing of fear to sell suggested repairs. discussed brake job as additional work. agreed that 4K miles year on car meant work need not be done in 2015.
Response from E & M AUTO CENTER
"Thank you for the great review. We appreciate the opportunity to service your vehicle. Let us know if you need anything in the future. E&M"
Lindsey D.
Feb 2015
I dropped off my car in the morning and it was done by noon. I was pleased with how easy it was to schedule and have the service done. I was a little surprised that they did not comment about my extremely stiff steering column. All in all, a very positive experience.
Response from E & M AUTO CENTER
"Thank you for the great review! Let us now if we can ever assist you in the future! E&M"
JONATHAN D.
Jan 2015
It went great. Customer service and follow up were great. The deal made it much cheaper than competitors and also added a free tire rotation. My tires barely passed and they gave me a quote (i asked for it) but then suggested a place where I could get tires cheaper. I will definitely taking my car there for required service in the future.
Response from E & M AUTO CENTER
"We are very happy you were pleased with your first experience at E&M! Let us know if we can help anytime! E&M"
John M.
Jan 2015
I noticed the passenger side headlight on our minivan was burnt out. My wife is planning on driving this evening. I called E&M and they took me in immediately and changed it for no labor cost! Not a big job, but this is one example why I think E&M is terrific. They take ownership of your car's well-being and do what it takes to keep your car in repair. They have done work on both my cars over the years and the work is always high-quality and for a very reasonable price. An added plus with E&M is you always have the same people working on your car year after year. Not a random technician at a dealership.
Response from E & M AUTO CENTER
"It's customer's like you why we are here! We are always here to help, thanks for the great review! E&M"
Blake W.
Dec 2014
It went really well. I have been taken advantaged of in the past and so I know what its like to feel like a sucker. This was NOT that. I feel confident enough in their professionalism and workmanship to send a friend or my wife there because I think they wouldn't try to perform unnecessary work on their cars. Its a garage. No frills, no waiting room, just good mechanics doing good work. Ill be using E & M to get my regular maintenance oil changed from now on. The only aspect of the experience I would change it is difficult to see their sign in the dark.
Response from E & M AUTO CENTER
"Thank you for the great review! We appreciate you giving us a chance! E&M"
Carol B.
Nov 2014
great! Zach is a very professional, courteous,and friendly man. He made me aware of the problem and the cost and time.I was there almost 2 hours, it didn't take long at all. He started on my car right away.
Response from E & M AUTO CENTER
"Thank you so much for the review! If we can be of any assistance in the future, please do not hesitate to call! Thanks, E&M"
Saleem K.
Oct 2014
unknown
Response from E & M AUTO CENTER
"Thanks for the review! We appreciate your business, let us know if we can help you again it would be our pleasure! E&M"
Licensing
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FAQ
E & M AUTO CENTER is currently rated 4.8 overall out of 5.
E & M AUTO CENTER accepts the following forms of payment: CreditCard
No, E & M AUTO CENTER does not offer free project estimates.
No, E & M AUTO CENTER does not offer eco-friendly accreditations.
No, E & M AUTO CENTER does not offer a senior discount.
No, E & M AUTO CENTER does not offer emergency services.
No, E & M AUTO CENTER does not offer warranties.