Deckmasters Technologies Inc

So disappointed with this poor service. I had a deck put on two years ago, and the railing they used was scratched up. They came back and replaced it with a new railing that was also scratched! Pat said all it needed was polishing (not true- these were scratches that went through the paint on the spindles and dug grooves into the plastic railing). He said he would come by to fix it. Never did. We started calling and texting. Most of the time, we got no response. Sometimes he would text back, “too busy will get it it soon” and months later a reply of “not enough men to do the work.” What a waste of money! Do not use this company. Read the reviews on Google. They are so bad and I should have read them first.

It went well and the deck is still in good shape 6 years later. Unfortunately, the owner of the Deckmasters East passed away since.

Our experience with Deckmasters was very positive. We left our contact information with the representative at the Pittsburgh Home Show. I received a phone call the following week to set up a consultation. The Deckmasters Rep was early to his appointment, and we were pleasantly surprised to learn he would also be the one to build the deck if we selected him. He spent time with us discussing what we wanted, and actually made some suggestions to add a little something extra to the deck. We scheduled a follow up appointment directly with Terry (contractor) for the following week to view the drawing of our deck. In the meantime, we received quotes from multiple other contractors. Deckmasters was the cheapest, and we just liked Terry. After we signed the contract, Terry took care of getting the permit, and was helpful with communicating our plans to the HOA. Terry gave me his cell number so we kept in contact through the process. The only complaint I had (which is very very minor) was we were a bit unsure when he was going to start. He ended up starting early which was a surprise to us (not complaining). We just had maybe 18 hours notice he was starting. The build process went quite smoothly. He ended up having to dig 2 more posts than planned, and communicated that change to us immediately and clearly. He emphasized safety and the integrity of the deck which we really appreciated. He built our privacy panels himself which I thought was neat, and added a personal touch. He finished our deck in about a week, and we absolutely love it. It is well built and looks absolutely beautiful. We are really pleased with our decision and would recommend him to others. 

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Everything went very well, except for the weather, which no one can control. We wanted the work to begin anytime after the end of March. Iit took about 2 weeksand the crew  were all very nice,  polite and professional.  They did a beautiful job and Pat was there practically everyday to check on their progress.

They cleaned up every evening while doing the work.  Arrived promptly in the morning and began working.

There was one item that we did not care for and Pat had his guy there in a day to take care of it. We would definitely use them again.

Significant demo of existing deck with expansion to approximately 1100 sq ft with roof over about half. Excellent workmanship, professionalism and met our deadline.

Joe was very knowledgable and explained everything from the beginning.  He was the only contractor to do this.  He and his crew were there when they said they would be and were very professional and hard workers.  They cleaned up after themselves everyday and were very polite.  Joe always returns your calls immediately.  I would definitely use them again.  Can't compliment them enough.

Deckmasters did a wonderful job.
Deckmasters did three projects for me. All three projects where completed
and every thing was done professionally. I recently asked about doing another project, it's  been four months, I never
was called back about doing the project. I know they're busy, but to never get called back is just bad business.  I received a Life time warranty on the wood, after the completion of three jobs. I notice that one of the 4x4 became twisted, I called them once
a week for the last 8 weeks. They have talked about coming over and taking a look at the problem, but i haven't been called back.

I worked with Joe Walker. He developed 3D image of the deck with was more than we expected. This image allowed us to view what our deck would look like prior to start. Working with Joe Walker I found him and his team to be very professional and hard working.

Even with the 3D view of our deck we were completely surprised at how beautiful and well constructed the deck was. I have seen other decks but ours is one of a kind.

If you want a beautiful deck. Go with Joe Walker and Deckmasters

All of the workers were very good. They cleaned up after working each day. They were polite and respectful.

Randy and his crew arrived promptly as scheduled.  They were very professional, and had the deck built in 4 days.  They were helpful with any questions we had during the construction.  We were very pleased with the outcome, and would strongly recommend them to anyone needing deck work.

Sam was a very good worker.  Very thorough.  Took his time and did the job right.  We now have a beautiful deck and really added to the value of the house.

I obtained two quotes and Deckmasters was the lowest.  I did not choose them only because of the lower price, I chose them because the person that came to my home, Bob, was knowledgeable and professional and I liked their product.  Although there were one or two hiccups along the way, these were resolved to my satisfaction which is important in a contractor/homeowner relationship.

dork was s

The quality of materials and the quality of the build stood out. They showed up when they were supposed to, did what they were supposed to and cleaned up when they were done. They had the best price. There wasn't anything that we thought they were lacking on. We were very happy with them.

We contacted Deckmasters in Upper St Clair to build a new bi-level deck for us because our next door neighbor had used them and their deck turned out very well. We were interested in having a deck built off of a first floor family room, as well as a small cantilevered balcony deck above it off of our bedroom. Pat came out within a few days after my call, and listened carefully to what we wanted, asking questions to make sure he understood. He came back with a design and estimate the following week, and we were pleasantly surprised at the cost and happy with the design, which was exactly what we were looking for. We chose the synthetic fiberon material for the deck surface, with wooden rails.

John and the team who actually built the deck did a fantastic job, and made/suggested some improvements to the design as they were working. John is a true craftsman, and they didn't skimp on any aspect of the project - the quality of the work shows. I was a little nervous as they were building the cantilevered balcony, but it was obvious they knew exactly what they were doing and the Inspections went smoothly. It was exciting coming home each evening to see the work they'd done that day, and the end result is beautiful. We couldn't be happier with the work and highly recommend Pat at Deckmasters in USC, and John and his team who built the deck.

We got their reference through Angie's list; but they were not on Angie's list.  They were good.  They were prompt and efficient.  They did what I wanted.  I was pleased.  I couldn't compare the price because I called 3 or 4 other places and nobody was interested in doing this.  The price was reasonable for what they did.  The people who came out were friendly and nice.  They cleaned up after themselves, but could have been better.

Very punctual. Estimate included a CAD drawing of the new deck and the back of the house. This was very useful for visualization of the final proposal. We gave the rep our budget and he did a great job keeping at or under our limit. Price was middle of the road but less than many other estimates we received. Crew was professional and fast. Stairs off the deck were built not to our specs and were quickly rebuilt with no hassle. DM's recycled the base and frame of the old deck and replaced anything that needed it. Any reused materials are then covered under their lifetime warranty.  Overall, I would and have recommended DM's to others and will use them again.

The deck work is nice. They did a good job. They gave us an estimate first and they finished the work within the dead line they gave. I really have no complaints about them. The workers were also very good. The owner was there every day with his two workers. He just has one team and that was good. He was on site with them every day. They were all very courteous and did a good job. They were competitive with the other providers in the area. They put together the product that was just as good as some other more expensive and well knows deck builders around.

We saw them at the home and garden show. We liked their products and that is why we used them. Their price was in the middle. Their cleanup was fine. I would tell others to be very strict with the project completion time. They need to finish the work within the time line. We did have some problems with them on this. Overall, we were very happy with them but in the end everything got silly. We had to have them come back for some things to finish. They did not come back after the service to see if we were happy. They came after a month and half after completion of the project to touch up on. I could not get hold of people and they were not calling me back. They were kind of avoiding me. The job we wanted them to do would have taken them just an hour. During the job they had cut one of our water lines and an electrical line too. We had to get that also fixed. We also had some problem with the design as we were not sure how many poles they had to put underneath the house so that they would not obstruct my view. We needed more clarification ahead of time. I felt derailed all the time, and I was not happy with that. It all got a little nasty, and we did not part in nice ways. The product came with a lifetime guarantee and I had to keep calling them. The people that came to do the work were nice with me and the work itself was fine. I just wish they had been more professional and called me. One day they did not show up at all and they did not inform me. I was here every day and always available for them and it was not good that they did not inform me about anything. The whole problem was with communication, and I would have appreciated a call from them. I never saw the owner as he had people to do all the work. I think the owner should be more communicative and come once in a while. I have a life time guarantee and if I have a problem I will have to call them and I am not sure if they would want to come out. There was nothing wrong with the workmanship or anything. The problem was with communication.

The deck is well constructed and looks great. They did take a little too long get the lights installed. We had a hard time to get the job finished. We had to wait through the winter to get the lights installed.

They did a very professional, good job. I had no problems with the service and they took their time doing it. They cleaned up well when they were finished.