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Reviews
3.731 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
39% | ||
26% | ||
19% | ||
3% | ||
13% |
Filter reviews by service
Showing 1-25 of 31 reviews
Alicia R.
Jun 2016
TV Service - Cable
The service has been horrific. They don't always send their techs out. Techs have disrespected my home and caused damage. The bill has been incorrect several times.
Patricia P.
May 2016
Internet Service
unknown
Delores M.
May 2016
Internet Service
unknown
Gail W.
May 2016
Internet Service
unknown
Richard B.
May 2016
TV Service - Cable
I had them for 15-20 years. They stink. Quality was poor.
Michael S.
Nov 2015
Internet Service, TV Service - Cable + 1 more
.
Shirley T.
Nov 2015
TV Service - Cable
.
Edward S.
Jan 2015
Internet Service, Landline Phone Service
Pretty good... I would like to see a few more features in the home security like recording video events when the door opens.
Tamela K.
Nov 2014
TV Service - Cable
It went fine. I would definitely recommend them.
Nancy C.
Aug 2014
Internet Service
Very unresponsive to price adjustments given that I'm a long term customer.
Tracy H.
Jun 2014
Internet Service, TV Service - Cable + 1 more
They were great.
Kimberly R.
Jun 2014
Internet Service
It went horribly. The installation concluded at around 7pm that evening. My husband had briefly used computer and all went well. The next morning, Sunday we no longer had wifi. My husband contacted them and they told him there was nothing they could do other than send out a service tech on the following Wednesday. I called later that evening and the technician I spoke with said that it was either a software issue or an upgrade issue and he assured me that the wifi would be up and running Monday morning. Now its Monday morning and the wifi still isn't working. Finally after numerous phone calls (approximately 5) and several hours talking on the phone with Comcast, we finally got our wifi to work on Tuesday afternoon. This was one of the worse experiences Ive ever had with Comcast.
MIchael M.
Jun 2014
Internet Service, TV Service - Cable
A service technician was available so quickly so my address to restore cable service.this is also my internet provider and I needed to have wi-fi for my job as an on- line instructor to have access to my students at all times. Do rely on comcast for all your technological services. I have relied on them for over 25 years now and want to encourage others to choose them over any competitor out there.
Jackie L.
Jun 2014
Internet Service
He was very professional and I have no complaints regarding his service
Issue is pricing is way too high. They do NOT call u if price is reduced and ate not clear and conseice when communicating their various programs and associated costs
Issue is pricing is way too high. They do NOT call u if price is reduced and ate not clear and conseice when communicating their various programs and associated costs
Sandra B.
Jun 2014
Internet Service
Would not have any other cable company. We tried a dish (horrible).
We always come back to comcast even though it's pricey
We always come back to comcast even though it's pricey
TONI N.
May 2014
Internet Service
When I did have problems with my cable they did come out in a reasonable amount of time and sent a knowledgeable service tech.
D S.
Apr 2014
Internet Service, TV Service - Cable
It's fine. I don't have any problem with Comcast. I have used him and come out here one time and the guy was extremely helpful. He really did more than he had to do which I appreciate.
Linda C.
Mar 2014
Internet Service
It’s been all right. Other than their price, it’s not too bad. It’s too expensive.
John K.
Mar 2014
Internet Service
Comcast raises it rates with impunity. It camouflages the discounts it gives new members while charging long-time
subscribers ever higher rates. Charges rent for modems and other devices, which I've learned, could be bought outright, elsewhere, for less than one year of rental.
Internet speeds are lackluster. Cable TV quality is so-so.
And Consumer Reports rates Comcast among the worst providers of cable and internet in the entire USA.
No one in DC seems willing to regulate this monstrously bad company.
Someone must be on the take, somewhere.
subscribers ever higher rates. Charges rent for modems and other devices, which I've learned, could be bought outright, elsewhere, for less than one year of rental.
Internet speeds are lackluster. Cable TV quality is so-so.
And Consumer Reports rates Comcast among the worst providers of cable and internet in the entire USA.
No one in DC seems willing to regulate this monstrously bad company.
Someone must be on the take, somewhere.
Charles R.
Jan 2014
Internet Service
showed up on time... But 85.00 dollars for an initial install is ridiculous.
Tina E.
Aug 2013
Internet Service, TV Service - Cable + 1 more
I have two accounts with them. I have one account with all three services and the other for just the TV.
Rosemarie B.
Jul 2013
Internet Service
COMCAST DISCRIMINATED AGAINST ME.
I tried to order Comcast's "Interned Essentials",
which is a program to provide internet to the poor at a reduced cost.
Comcast would not provide this service to me because,
although I am poorer than many people ON the program,
I do not have children receiving free lunches at school.
Comcast DISCRIMINATES against the poor, who do not have children.
Therefore, Comcast REWARDS (and thereby encourages)
people to have children for whom they cannot provide.
DISGUSTING.
I tried to order Comcast's "Interned Essentials",
which is a program to provide internet to the poor at a reduced cost.
Comcast would not provide this service to me because,
although I am poorer than many people ON the program,
I do not have children receiving free lunches at school.
Comcast DISCRIMINATES against the poor, who do not have children.
Therefore, Comcast REWARDS (and thereby encourages)
people to have children for whom they cannot provide.
DISGUSTING.
Dorothy H.
Jun 2013
Internet Service
I called Comcast for information and was told by the customer service representative that Comcast was the only provider so I should just sign up as there was no other. I hung up instead and won't be calling back.
Gina A.
May 2013
Internet Service, Landline Phone Service
Their price is great. It is a lot better than what we had before. The connection is great. The customer service is pretty good. We are pretty happy with them.
Abraham K.
May 2013
Internet Service
The service of Comcast was fine, adequate and perfect.
Licensing
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Comcast is currently rated 3.7 overall out of 5.
Monday: 8:30 AM - 5:00 AM
Tuesday: 8:30 AM - 5:00 AM
Wednesday: 8:30 AM - 5:00 AM
Thursday: 8:30 AM - 5:00 AM
Friday: 8:30 AM - 5:00 AM
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.