Chimney Cricket

They were efficient, on time and they were good. I will hire them again.

There was a leak inside the fireplace. The chimney crown was cracked and cap was deteriorated. Repaired crown and replaced cap.

The two employees showed up on time. They inspected my fireplace and chimney and found no issues. They vacuumed up ash from the fireplace.

came on time, did a good job

Chimney Cricket was prompt and performed the necessary work. When they got up to the chimney, they found what my wife and I suspected that they chimney cap had deteriorated. All the work was done in a couple of hours. They cleaned up after the work and you wouldn't know that they were here.

I am very happy with the professional, prompt and courteous service provided by Chimney Cricket. They got in contact with me promptly, scheduled a time and completed the work in a timely manner.

Chimney Sweep arrived at 9:15am, inspected fireplace and chimney, stated chimney needed a cap installed and swept total $550. I approved the repair, after sweeping chimney I was now told chimney needed repair to top, mesh and cementing required to repair cracks, price now $1100 dollars, they said they had time today to repair. I approved. At 10:15 only 30 minutes later the repair was completed. Clearly no one charges an hourly rate of $1100 dollars, I expected the repairs to take hours based on the explanation of repairs, clearly I was overcharged, house is a ranch and the roof pitch is slight and easy to walk on been up there myself many times. Be sure you are getting what you are paying for before hiring.

This is the 2nd time we've had Chimney Cricket to our house - the first time was about 5 years ago to install a cap and to clean the chimney. Today we had a chimney damper installed because our old one was letting cold air in. The job was completed quickly and the house is perfectly clean after the install. It's great that they had the materials on hand so that we didn't have to schedule a different date for installation. The company employees are knowledgable and nice people. We would definitely recommend them.

Great. Arrived on time. Did a good job. House was immaculate when they left.

i had no idea about my insert. he had the opportunity to sell me a new unit, but educated me on my current one and said it was fine. really appreciate the promptness, knowledge and honesty.

Excellent and efficient. Two chimneys repaired just in hours.

Everything went well.

They were extremely punctual. I called New Years Eve. They called back New Year’s Day and came the very next day exactly when they said they would. They quickly identified the problem and replaced the broken damper and cleared ice that had accumulated on the chimney. They did a complimentary check on our gas log fireplace. I highly recommend them.

Quick and clean

They were very punctual and got straight to their business. They swept and vacuumed the chimney inside. When they left, the flue was closed. A few days ago, I opened it and a fair amount of ash came tumbling out? Seemed they didn't clean it very well, as they stuck the sweep up only once. I believe if they had done it a second time it would have cleared away much more debris. They said they "visually" inspected the chimney outside (two stories up), but never took a ladder to inspect....which I would have expected them to do for an inspection? Were at my home not more than 20 min. Disappointed. Will probably not have back.

Very good, quick and efficient. Fixed and repaired as promised.

They were fine.

A pleasure to do business with. They came out the day after I called for an appointment. Arrived on time and did a great job cleaning and inspecting our chimney and fireplace. They also put a chimney cap on. Knowledgeable and professional. Highly recommend.

Very well. Professional, nice guy to talk to. Work done efficiently.

Good jobbbbbb

Excellent work and punctual

Very efficient/fast and clean

They were very nice and professional. They got the job done.

They were very clean. They should have covered more of the furniture inside.

Great. Arrived on time. Put down tarps to protect the floor. Cleaned out the chimney with brooms and vacuum system. We have had them out previously about two years ago, and it was the same experience then. Highly recommended.