BOO-BEARS CHIMNEY CLEANING
About us
ADDITIONAL BUSINESS NAME USED IS: BELLAIRE CHIMNEY SWEEPS.
Business highlights
Services we offer
FIREPLACE, FIREPLACE CLEANING & INSPECTIONS. FURNACE & HOT WATER CLEANING & INSPECTIONS. WOOD STOVE, FURNACE, HOT WATER RELININGS., PELLET STOVE, PELLET STOVE CLEANING & INSPECTIONS. TROUBLE SHOOTING. WATER PROBLEMS. CAPS & DAMPERS. FIREPLACE RESTORATION & NEW CONSTRUCTION. CHIMNEY REBUILDS & REPAIRS. WOOD STOVE INSTALATIONS WITH LINER INSTALATIONS, WOOD STOVE
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 6% |
I am going to check my inspection report to see if he checked it.
Boo Bear seems very knowledgable and conscientious.
Judging by his other reviews , he seems to do very good work.
I will be giving him a call to do the chimney refurb.
He only charged me $30 for the trip and inspection, even though he couldn't do the sweep.
I explained my problem and he said he would be out the next day. He arrived approx. 40 minutes later than he said he would. He stated traffic was a problem. I had no reason to not believe him.
He scanned my furnace quickly to eliminate any possible problem that would cause my chimney to not have a good draw.
He next went to the roof and looked down the chimney to see if the problem was there. He discovered a bird had built a nest in the chimney. He told me that due to liability issues he could not remove the nest. One problem was the age of the chimney and its construction. He stated recent fire or building code regulations prevented him from doing any kind of corrective work that would solve my problem.
He gave me a few options that I could pursue to solve the problem, but he could not help me that day.
He charged me less than the going, listed visit price. He spent less than an hour at my house and he was on his way.
I felt comfortable knowing I did not have a problem with my chimney. Even though he could not fix the problem he found, his revelation as to the most probable cause of my problem was a relief to me. I just had to figure out how I was going to solve it since it is winter time.
After giving me a written explanation of what he did and found and possible corrective action I could take, he left.
"THIS FIREPLACE EVEN THOUGH IT WAS ONLY 10 YEARS OLD HAD GAPS BETWEEN THE FLUE TILES WHERE THE MORTAR HAD FALLEN OUT, OR WAS NEVER THERE IN THE FIRST PLACE. WE EXPLAIN TO OUR CUSTOMERS THAT EVEN THOUGH YOU JUST WANTED YOUR FIREPLACE CLEANED PART OF THE PROCESS IS TO EVALUATE YOUR SYSTEMS FIREWORTHYNESS AND CODE COMPLIANCE. WITH THERE BEING GAPS BETWEEN THE FLUE TILES, THE FLUE TILES ARE NOT ABLE TO CONTAIN THE BY-PRODUCTS OF COMBUSTION. THE PRIMARY FUNCTION OF YOUR FLUE TILES IS TO CONTAINMENT, WHEN THAT IS COMPROMISED THERE IS A CHANCE SOMETHING CAN HAPPEN. OUR JOB AS PROFESSIONALS IS TO EVALUATE YOUR SYSTEM AND POINT OUT ANY DEFICIENCIES IN THE SYSTEM. WE NEVER PRESSURE OUR CUSTOMERS INTO HAVING THE REPAIRS DONE, IF ANYTHING WE EXPLAIN THAT WE ARE THERE TO INFORM AND THEN THEY CAN MAKE THE DECISION TO USE IT OR NOT. I EXPLAINED THAT OUT OF ALL THE HOUSES THAT HAVE GAPS ONLY ONE IN A MILLION (JUST A PHRASE) MAY EVER EXPERIENCE ANY PROBLEMS. BUT THERE STILL IS THE POTENTIAL THAT SOMETHING MAY HAPPEN. WE HAVE TO PUT IT IN WRITING THAT WE RECOMMEND NOT TO USE THE FIREPLACE, BUT THAT IS TO PROTECT US FROM BEING SUED. OUR LOYAL CUSTOMERS CAN ATTEST TO OUR UP FRONTNESS ON THE DISCREPTANCIES, AND OUR HONEST OPINIONS AS TO THE SAFETY OF THEIR SYSTEM. WE HAVEN'T AND NEVER WILL USE SCARE TACTICS TO GET WORK. ONCE AGAIN I ONLY WISH THIS CUSTOMER HAD CALLED ME DIRECTLY AND EXPLAINED HER DISPLEASURE WITH HER SERVICE, BUT THEN SOME PEOPLE CAN NEVER BE TRULY SATISFIED."
Licensing
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