BOO-BEARS CHIMNEY CLEANING
About us
ADDITIONAL BUSINESS NAME USED IS: BELLAIRE CHIMNEY SWEEPS.
Business highlights
Emergency services offered
34 years of experience
Services we offer
FIREPLACE, FIREPLACE CLEANING & INSPECTIONS. FURNACE & HOT WATER CLEANING & INSPECTIONS. WOOD STOVE, FURNACE, HOT WATER RELININGS., PELLET STOVE, PELLET STOVE CLEANING & INSPECTIONS. TROUBLE SHOOTING. WATER PROBLEMS. CAPS & DAMPERS. FIREPLACE RESTORATION & NEW CONSTRUCTION. CHIMNEY REBUILDS & REPAIRS. WOOD STOVE INSTALATIONS WITH LINER INSTALATIONS, WOOD STOVE
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.616 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 6% |
Showing 1-16 of 16 reviews
Gwen K.
Sep 2019
These guys were prompt and honest. The cost was reasonable.
David N.
Mar 2018
GREATJOB NO ISSUE.
Eileen K.
Jun 2017
They seemed very competent.
Carol R.
Apr 2017
Perfect. Would highly recommend. Very honest. Not overpriced for services performed. Protected floor with mats. Very happy with Boo Bears.
Sherri M.
Jan 2017
Appt went well no complaints would use again
Mark C.
Dec 2015
I was caught off guard. We bought the house 4 years ago and the home inspector did not mention the chimney.
I am going to check my inspection report to see if he checked it.
Boo Bear seems very knowledgable and conscientious.
Judging by his other reviews , he seems to do very good work.
I will be giving him a call to do the chimney refurb.
He only charged me $30 for the trip and inspection, even though he couldn't do the sweep.
I am going to check my inspection report to see if he checked it.
Boo Bear seems very knowledgable and conscientious.
Judging by his other reviews , he seems to do very good work.
I will be giving him a call to do the chimney refurb.
He only charged me $30 for the trip and inspection, even though he couldn't do the sweep.
Michele B.
Nov 2015
unknown
Suzanne B.
Feb 2014
In October 2007, Boo-Bears cleaned and relined our chimney, replaced the firebox with a Bellfire firebox and replaced the damper and some insulation. The job was expertly done and the fireplace has been used and enjoyed, although not extensively, since then. On January 29, I attempted to open the damper, which felt like it was frozen, and the cable used to open it broke. I contacted Boo_Bear on January 30. Mr.Brandy responded immediately, ordered the new cable, which took a week to obtain, and installed it on February 6. He said that the manufacturer had used cables made in China during the period that our firebox and damper were installed, and had apparently received a defective batch that have been breaking after about 6 year's use. He has been called to replace them regularly in the past few months, three in January alone. He said they are now using, and he is installing, cables made in the U.S.A. I am very pleased with his responsiveness, his work and the coverage by the warranty.
John R.
Dec 2012
I called Bruce, of Boo Bear, at 9:10 am Friday. He called back at 10:45 am that day.
I explained my problem and he said he would be out the next day. He arrived approx. 40 minutes later than he said he would. He stated traffic was a problem. I had no reason to not believe him.
He scanned my furnace quickly to eliminate any possible problem that would cause my chimney to not have a good draw.
He next went to the roof and looked down the chimney to see if the problem was there. He discovered a bird had built a nest in the chimney. He told me that due to liability issues he could not remove the nest. One problem was the age of the chimney and its construction. He stated recent fire or building code regulations prevented him from doing any kind of corrective work that would solve my problem.
He gave me a few options that I could pursue to solve the problem, but he could not help me that day.
He charged me less than the going, listed visit price. He spent less than an hour at my house and he was on his way.
I felt comfortable knowing I did not have a problem with my chimney. Even though he could not fix the problem he found, his revelation as to the most probable cause of my problem was a relief to me. I just had to figure out how I was going to solve it since it is winter time.
After giving me a written explanation of what he did and found and possible corrective action I could take, he left.
I explained my problem and he said he would be out the next day. He arrived approx. 40 minutes later than he said he would. He stated traffic was a problem. I had no reason to not believe him.
He scanned my furnace quickly to eliminate any possible problem that would cause my chimney to not have a good draw.
He next went to the roof and looked down the chimney to see if the problem was there. He discovered a bird had built a nest in the chimney. He told me that due to liability issues he could not remove the nest. One problem was the age of the chimney and its construction. He stated recent fire or building code regulations prevented him from doing any kind of corrective work that would solve my problem.
He gave me a few options that I could pursue to solve the problem, but he could not help me that day.
He charged me less than the going, listed visit price. He spent less than an hour at my house and he was on his way.
I felt comfortable knowing I did not have a problem with my chimney. Even though he could not fix the problem he found, his revelation as to the most probable cause of my problem was a relief to me. I just had to figure out how I was going to solve it since it is winter time.
After giving me a written explanation of what he did and found and possible corrective action I could take, he left.
Carol T.
Nov 2010
They did a careful and reasonable job on the cleaning. After they were done a wire chimney cover was left on the ground that looked as though it should go on top of it. I tried calling them about that as well as more paperwork, but I never received a call back.
Elizabeth M.
Apr 2008
Except for a delay with some materials coming, everything was on schedule. I was shown all of the work, and everything was cleaned up at the end. So far so good as far as the repair.
Brian M.
Jan 2008
We had four estimates, ranging from Boo-Bears at $1080 to as high as $5000. It was clear that the other estimates were unreasonable and they tended to be accompanied by some mumbo-jumbo. Bruce was straightforward and reasonable and was able to set an appointment within 10 days and got everything done on time. He even cut the cost a bit to $1000, since he ran into no problems. Very good experience.
ROBERT T.
Jan 2007
Much to my surprise, after they examined the crown, they talked me out of replacing it, indicating that it wasn't in that bad of condition. We discussed the options of replacement or repairing with a special compound that is applied over the existing concrete, but they suggested waterproofing it and sealing where the concrete met the bricks below as all that was needed. Additionally they cleaned and examined the interior of my chimney.
PAMELA N.
Apr 2006
He cleaned the built up soot, which is what I wanted, and then inspected with his video camera. He found minor imperfections in the chimney that he completely blew out of proportion. He tried to frighten me into very expensive repairs ($4000-$5000). I just wanted my chimney cleaned. After I questioned him about the danger of the supposed "separations" he admitted it was a one in a million chance that they would cause a problem. My chimney is less than 10 years old and the area he said was abnormal was barely different that the rest of the chimney.
Response from BOO-BEARS CHIMNEY CLEANING
"THIS FIREPLACE EVEN THOUGH IT WAS ONLY 10 YEARS OLD HAD GAPS BETWEEN THE FLUE TILES WHERE THE MORTAR HAD FALLEN OUT, OR WAS NEVER THERE IN THE FIRST PLACE. WE EXPLAIN TO OUR CUSTOMERS THAT EVEN THOUGH YOU JUST WANTED YOUR FIREPLACE CLEANED PART OF THE PROCESS IS TO EVALUATE YOUR SYSTEMS FIREWORTHYNESS AND CODE COMPLIANCE. WITH THERE BEING GAPS BETWEEN THE FLUE TILES, THE FLUE TILES ARE NOT ABLE TO CONTAIN THE BY-PRODUCTS OF COMBUSTION. THE PRIMARY FUNCTION OF YOUR FLUE TILES IS TO CONTAINMENT, WHEN THAT IS COMPROMISED THERE IS A CHANCE SOMETHING CAN HAPPEN. OUR JOB AS PROFESSIONALS IS TO EVALUATE YOUR SYSTEM AND POINT OUT ANY DEFICIENCIES IN THE SYSTEM. WE NEVER PRESSURE OUR CUSTOMERS INTO HAVING THE REPAIRS DONE, IF ANYTHING WE EXPLAIN THAT WE ARE THERE TO INFORM AND THEN THEY CAN MAKE THE DECISION TO USE IT OR NOT. I EXPLAINED THAT OUT OF ALL THE HOUSES THAT HAVE GAPS ONLY ONE IN A MILLION (JUST A PHRASE) MAY EVER EXPERIENCE ANY PROBLEMS. BUT THERE STILL IS THE POTENTIAL THAT SOMETHING MAY HAPPEN. WE HAVE TO PUT IT IN WRITING THAT WE RECOMMEND NOT TO USE THE FIREPLACE, BUT THAT IS TO PROTECT US FROM BEING SUED. OUR LOYAL CUSTOMERS CAN ATTEST TO OUR UP FRONTNESS ON THE DISCREPTANCIES, AND OUR HONEST OPINIONS AS TO THE SAFETY OF THEIR SYSTEM. WE HAVEN'T AND NEVER WILL USE SCARE TACTICS TO GET WORK. ONCE AGAIN I ONLY WISH THIS CUSTOMER HAD CALLED ME DIRECTLY AND EXPLAINED HER DISPLEASURE WITH HER SERVICE, BUT THEN SOME PEOPLE CAN NEVER BE TRULY SATISFIED."
REGINA J.
Dec 2005
We were very pleased with the work performed. The chimney sweep job was excellent. Boo-bears also performed a very thorough inspection, inserting a camera up through the chimney.
MELANIE K.
Aug 2005
I HEARD ABOUT BOO-BEARS FROM A FRIEND WHO WAS SATISFIED WITH SIMILAR WORK (CAP AND LINER) THAT THEY DID ON HER HOUSE. WHEN I LEFT A MESSAGE TO SCHEDULE AN ESTIMATE, BRUCE THE OWNER RETURNED MY CALL THAT SAME NIGHT AND SCHEDULED AN ESTIMATE WITHIN 36 HOURS. HIS WORKERS ARRIVED VERY PROMPTLY FOR THE ESTIMATE AND VERY EFFICIENTLY SURVEYED THE SITUATION. THE WORKERS WERE VERY ARTICULATE AND SPECIFIC IN DISCUSSING THE WORK THAT NEEDED TO BE DONE AND HOW LONG IT WOULD TAKE. THE ESTIMATE WAS VERY REASONABLE. WE SCHEDULED THE SERVICE FOR AGAIN, WITHIN 36 HOURS, AND EVEN ON A SATURDAY! BRUCE AND HIS CREW ARRIVED AND GOT RIGHT DOWN TO BUSINESS. THEY WORKED VERY HARD AND WERE IN AND OUT IN NO TIME AND I HAVE A 15-YEAR WARRANTY. BRUCE AND HIS CREW ARE VERY PERSONABLE.
Licensing
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FAQ
BOO-BEARS CHIMNEY CLEANING is currently rated 4.6 overall out of 5.
BOO-BEARS CHIMNEY CLEANING accepts the following forms of payment: CreditCard
No, BOO-BEARS CHIMNEY CLEANING does not offer free project estimates.
No, BOO-BEARS CHIMNEY CLEANING does not offer eco-friendly accreditations.
No, BOO-BEARS CHIMNEY CLEANING does not offer a senior discount.
Yes, BOO-BEARS CHIMNEY CLEANING offers emergency services.
No, BOO-BEARS CHIMNEY CLEANING does not offer warranties.