Arpenteur, LLC

"Regarding the complaint made by Kelly [Consumer Name Removed] Ms. [Consumer Name Removed] contracted with us on April 25, 2024 to perform a survey of her property on [Consumer Information Removed] Street, Scott Township. She paid the required 50% deposit and scheduled her survey with us for May 8, 2024. Prior to that date, we performed preliminary deed research, and plotted her parcel based on the deed information. On May 8, we arrived at her property and proceeded to perform the survey. We looked for survey monumentation on her property and on the surrounding properties in her neighborhood. The boundary lines were then determined based on the deed and on the found evidence in the field. Measurements of the topographic features (house, sidewalks, patio, etc) were also taken. This data was then plotted using a Computer Aided Drafting and Design (CADD) program to generate the survey drawing. This drawing was signed and sealed by a licensed Professional Land Surveyor, and provided to Ms. Marion on May 18, 2024. Provision of the survey drawing satisfied all elements of the contract. However, Ms. [Consumer Name Removed] did not like the findings of the survey. She expressed that she wanted more property on the south side of her parcel. We tried to explain that that was not accurate and was not possible based on the found monumentation and deed description. She insisted that she wanted a detailed survey report to support her position. Such a report is out of scope, and would not support her position anyhow. Despite numerous calls with her, we were unable to convince her that her survey was accurate and complete. Upon completion of the survey contract, the remaining 50% fee was due. Ms. [Consumer Name Removed] did not pay her final obligation for the survey, and in fact demanded a refund of her deposit. We are in the process of filing a complaint with the magistrate to collect on this unpaid debt."