Arendosh Heating and Cooling

It went very well. The crew members were very professional, quiet, they cleaned up afer they were done and communicated everything to me as well as gave me training on the new system. I originally had 3 estimates for the project. I had more expensive quotes and cheaper. But Rocco Onoroto was the person who came out to provide a free estimate, gave me a few options, explained things well and really consulted me on a basis regarding my needs and what would be best. He's easy to get along with and follows thru. The team members who came out for the project (and did excellent work) were Dan, Brandon, Rob, Chalmers, and Travis. Excellent work, courteous, and so far I am loving the system. Rocco called and said he would be back in a couple of weeks for further follow up. I recommend them.

Will never use this company again. Arendosh attempted to charge me nearly $700 for a $139 furnace circuit board. I had them out a few times for cleanings prior to this and didn’t have any issues, so I went back when my furnace circuit board burned out. The tech was okay, but the in-office customer service was terrible. The girl in the office told the tech they’d call him back with the price in a few minutes. Tech was here for 20 mins and I told him he could just have them call me directly so that he could leave. I waited until 4pm and finally called their office. The girl told me the part would cost me another $500 on top of the $150 service call fee that I had paid the tech! I agreed and was told the part would be in on Thurs. I waited all day Thurs and finally called the office at 3pm. The girl in the office said there was a delay with the part and it wouldn’t arrive, now, until the following Monday or Tuesday. That’s when I called another HVAC company. The other company, John’s Heating in Freeport, charged me less than $200 for the part and installation. Why do this to people? An honest business with a modest upcharge and repeat customers seems to make a lot more sense.

Great service!

Service tech was prompt and friendly for the Central Unit inspection. He upsold me on the fall furnace inspection. They proactively called me in the fall to schedule, I called back a week later and they scheduled a day and time that was convenient for me. The same tech arrive, was friendly and thorough.

unknown

Very professional, helpful, explained everything very well. I bought an annual service agreement. I like these guys and will call again.

I’ve used them for years. They are the ones that installed it and I have a policy with them. They come twice a year, once to check my furnace and once to check my A/C. I can’t say enough about Arendosh. They are A, A, A, plus. They are the best. They are unbelievable. Anybody in the area who needs A/C and furnace, they are the ones to use. They know what they are doing. I’m selling my home and the guy that’s buying it was so impressed with my furnace he said look you don’t even have a cobweb in here. And I said, well it’s not me; trust me I’ve never even looked in it. Yea, I would recommend them to anybody. They are great. Their office staff is tremendous, they send you out a thing in the mail saying “It’s time for your inspection, call us and schedule an appointment” because this is all crap you would forget. I mean who remembers this stuff? They are excellent. Fantastic. Highly recommended. I would recommend Arendosh to anyone.

I've used them for years.  I have a policy with them that they come twice a year. Once to check my furnace and once to test my AC. I can't say enough about Arendosh. They are AAAA+ all they way. They installed my AC and furnace. They're the best. They are unbelievable. Anybody in the area that needs AC and furnace, they're the ones to use. They know what they're doing. AC and furnace is a big expense and, for a woman, I have never even opened my furnace. Like I said, I'm selling my home and they did the home inspection and the guy that is buying it was so impressed with my furnace. He said, "Look, you don't even have a cobweb in here." and I'm like, "Well, it's not me. I've never even looked in it!" They're great! Their office staff is tremendous! I mean, they send you out a thing in the mail saying, "It's time for your inspection. Call us to schedule an appointment." Because, you know, this is all crap you would forget. Who remembers this stuff? Highly recommend them. I would recommend Arendosh to anyone.

After hiring them to install a furnace a few years prior I was happy with the outcome so I trusted they would do a good job. The quoted price seemed fair ($2700) for what I thought would be a high end system (boy was I wrong). I try not to micro-manage anyone so I let the techs go about their work. When I saw the finished installation I noted that the unit was set too low and thought it should have been elevated. As it sits mud and weeds need to be cleared periodically. As far as cooling, it did the job the first year but each succeeding year it got worse and was not able to cool the house, even though I had it serviced regularly. Finally after 4 years the service tech said the charge was low and would require a leak test. They used a dye and came back a week later to read the result - leaking coil. I found out that Lennox has had problems with coils, there is even a class-action suit. Since the part was still in warranty I could get a new Lennox coil but would have to cover the labor. The bottom line is that the recharge, testing and coil install cost around $1200 and I still have a Lennox coil that may fail. In addition, the unit is barely able to keep the house cool on the hottest days, they say it is better to have a smaller unit that runs often on the hottest days than a larger unit that would cycle off and on. I had it checked one more time and was told all is well. The tech suggested I install a small window unit in my warmest room to help on the hot days. I took his advice and it does help[ but next time I replace the A/C I will upsize. Lesson learned.

They came exactly when they promised, installed the new A/C, humidifier, and expansion unit on the water heater, plus cleaned up & made sure everything worked. They also had to rebuild the whole area where the A/C unit was going to sit since the new unit was larger than the old one. Did a great job.

.

.

When I call them, if I have a problem, they come out. They seem to be available 24/7 and that is what I like because in the winter if you need service, and you need it on the weekend even if the company is closed.

good but they needed to patch hole in walls better when done could see outside by new pipes

The tech showed up early and was done quickly. Cleaned up any mess. Left work area clean.

They installed it in a couple days and there were more then one guy. I think about three guys.

They send us notices so we know when its time for a check up. We've used them for years. 

They clean up after themselves. You can't tell they were even here.

The price was good. It was the first major thing I bought for my new house and they made me feel comfortable. I did check around and they were the most professional and they explained the most to me to make sure I know what I was getting.

They have a thing where you get a discount if you pay for the winter and the air conditioning thing at one time. I kept using them a couple of times and I got burnt.

unknown

unknown

unknown

unknown

unknown

unknown