A J BUERKLE PLUMBING HEATING & A/C CO
About us
Plumbing, Heating and A/C Contractor Payment terms - Upon Completion of Service Call Payment Forms - Cash, Checks, Visa, Master Card, American Express, Discover
Business highlights
Services we offer
BATHROOM REMODELING, DYE TESTS & VIOLATION CORRECTIONS, FIXTURE REPLACEMENTS, GARBAGE DISPOSALS, HEATING & A/C INSTALLATION & REPAIRS, HUMIDIFIERS, PLUMBING REPAIRS, RESIDENTIAL & LITE COMMERCIAL., SEWER CLEANING, SEWER REPAIRS & INSTALLATION, SPA REPAIRS, WATER & GAS SERVICE LINE REPAIRS & INSTALLATION, WATER HEATERS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 12% | ||
| 2% | ||
| 0% | ||
| 0% |
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We had been away for several weeks and when we got home and my husband turned the water on, water from the second floor bathroom poured into the first floor kitchen through the ceiling and into the bath through the ceiling and the fan vent. It even ran down the walls into the basement. Fortunately, my husband could turn off the water to the second floor without disrupting the water to the rest of the house. This happened on a Sunday and we knew service charges would probably be higher than on a weekday. So we called Mr. Buerkle on Monday. He came out to assess the damage and gave us an estimate of repair costs, explaining that he couldn't be specific until the ceiling was opened and he could see exactly what needed to be done.
His plumber, Ron, arrived about 2 days later and completed the work in one very long day without a break (no pun intended).Ron
was careful to cover the floors and sink, etc. to avoid material from the ceiling damaging anything and he also cleaned up and hauled away everything. He also gave me some of the burst pipes to show the insurance adjuster.
Because there had been water in the ceilings, we had to allow all of that to dry before having the ceilings closed up and Ron wanted to make sure there were no residual leaks. There were no more leaks.
So a week or two later another person, I think Mr. Buerkle referred to him as a finisher, came to close up the ceiling and texture it to match the parts that hadn't been opened. He was not an employee of Mr. Buerkle's, so he was paid separately. The work he did was excellent.
We were so pleased by Mr. Buerkle's quick response and the workmanship of his employees and subcontractors (if that's an accurate term)for this problem, that we hired him to replace the stationary tubs and drain in our laundry room and then tear out and remodel our basement bathroom. Again, we're very satisfied with all of the work that was done.
Joined Angie's List specifically to find a reputable plumber in my area. Researched who was available and called A J. Buerkle Plumbing & Heating based on customer reviews and Angie's List rating. I called the contractor's office and spoke to Bonnie who was very professional and helpful. She made an appointment for me for Oct. 27th and advised "Ron" would be out between Noon and 4, but would call before he came. She also stated that Mr. Buerkle handled the gas fireplace and would call me to schedule an appointment. Approximately 20 minutes later, Mr. Buerkle did call me and said he would be able to come on Oct. 27th also in the afternoon and would call me before coming.
On Oct. 27th at approximately 12:30 Ron called and advised he was would be there in approximately 1/2 hour. I appreciate that Bonnie told me the name of the repairman when I originally called. Ron came and we went over everything I wanted done. He actually advised me against something and explained the increased potential of the pipe freezing in the winter. I really appreciated his honesty and experience. He fixed the leaking water pipe, installed the garbage disposal and brought to my attention another problem under the sink. I advised him to fix that also - there was absolutely no pressure from him to do the additional repairs, but I am appreciative that he pointed it out to me to make the decision.
Mr. Buerkle called and came out and we went over everything regarding the gas to the fireplace. I had previously talked to a plumber regarding this and was advised it would be an easy job. Mr. Buerkle was very thorough and pointed out to me everything that would have to be done and why it needed to be done. I am planning to using Mr. Buerkle to do this work and am glad that I did not go with the original plumber. There is quite a bit more due to how my fireplaces are situated and other factors and I feel confident and more importantly safe that it will be done right.
I will definitely use A J Buerkle Plumbing & Heating again. I was very impressed and grateful for the way everything was handled - from my original phone call to the office and Bonnie's handling of it - for Ron's expertise in repairing and advising me on the repairs - and Mr. Buerkle for his recommendations on the gas installation for the fireplace and the way that he runs his company.
"Thank you Karen for your rating. We take pride in doing the job right the first time and also in our customers' satisfaction with the services we provide. Thank you for your kind comments and positive review. We look forward to working with you again in the near future."
"We did install a new heat pump in February for [member name removed] . Unfortunately the motor was not working properly and was replaced under manufacturer's warranty as soon as one was shipped to us. We did replace the thermostat in May as [member name removed] was not satisfied with the operation of the original thermostat. We have spoken to [member name removed] regarding her concern with the thermostat and have her on our service list to readjust the thermostat in October when we are working in her high rise building and will call to schedule a convenient time that works for her. We value the satisfaction of all of our customers and are working with [member name removed] to insure that she is satisfied."
"Thank you for your positive comments, Mrs. [member name removed]!"
"Thank you [Member Name Removed]. We are happy that you are pleased with our services and your boiler installation!"
"Thanks [member name removed]. We are happy that you were pleased with our services and our employees."
"Thank you for the great review!"
"Thank you for the great recommendation [member name removed]!"
"Thanks for the great recommendation, [member name removed]!"
Licensing
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