A-1 Piano Service

Piano Tuning, Musical Instrument Repair

About us

1 employee. Uses subs for delivery. Trained by Yamaha - tuning done by ear. Travel charges may be charged outside of service area.

Services we offer

Piano Tuning, Repair, Rebuilding, Sales, Purchasing & Appraisals.

Services we don't offer

Allegheny, Butler & Beaver, portions of Westmoreland & Washington Counties

Amenities

Senior Discount

yes



Accepted payment methods

Check

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 34 reviews

misty S.
12/2020
5.0
piano tuning
  + -1 more
Definitely would recommend A1 piano tuning. Bill was quick to respond to my call and very knowledgeable about pianos.
Description of Work: Piano tuning and minor repairs

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Micheal Todd R.
02/2020
5.0
piano tuning, musical instrument repair
  + 0 more
I called Bill and we set up an appointment for the same week. He was prompt, kind, skilled and well-priced. Couldn't ask for more!
Description of Work: Piano tuning and repair of a few sticking keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROGER B.
10/2018
1.0
piano tuning
  + -1 more
Never replied to inquiry or phone message. Hired someone else.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
responsiveness
1.0


Response from A-1 Piano Service
I'm very sorry , I did not have a password to access my messages from Angies list , I did not even know I was getting request for service , I'm a little tech. challenged , please forgive my mistake , Thank You

John S.
03/2018
5.0
piano tuning
  + -1 more
Bill made sure the piano was quality and that it was in tune and will stand the test of time. As long as we continue to have Bill service the piano our daughters will enjoy it for many years to come. His service was high quality and all encompassing. We highly recommend his services.
Description of Work: Bill sold us a great piano for our daughter and taught us about them at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Stephen H.
10/2017
5.0
piano tuning
  + -1 more
Great, and wife just loved listening to him playing after the tuneup. will hire again
Description of Work: piano tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
05/2017
5.0
piano tuning, musical instrument repair
  + 0 more
Called Bill Glesner (owner) to tune our piano after several years without tuning. He tuned it carefully and professionally without any problems. We are very happy with the sound. Bill has tuned our piano several times, made small repairs and always done a friendly and professional job. Bill has a lifetime of experience rebuilding and repairing pianos not simply tuning them. He is also a great source to consult if you are buying or selling a used piano.
Description of Work: Our piano had not been tuned in several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Donna R.
04/2016
5.0
piano tuning
  + -1 more
Bill answered my call promptly, set a date for the job, and arrived on time. He tuned a piano that had been out of tune for years. He was thorough and explained to me what he was doing. The piano sounds great and I will continue to use his services.
Description of Work: Tuned my piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Stephen H.
12/2015
5.0
piano tuning
  + -1 more
Bill was right on time and very friendly and professional. Took the time to go over the piano with my wife and tell her about it and learned a few things we did know about it. Tightened screws and cleaned and tuned it up thoroughly. Also gave her some advice on how to fix the seat bottom. At the end it sounded like a concert hall when he played even though this is not even a medium end piano. Very thorough and professional and we will not hesitate to call him again. My daughter is thinking of getting a piano for her kids and he said if serious to call for guidance and the also knows people who want to sell theirs. No pressure at all and just friendly. Price was more than reasonable. Can highly recommend Bill.
Description of Work: Cleaned and tuned the piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Nathan L.
03/2015
5.0
piano tuning
  + -1 more
We called him and left a message. He responded the next business day, and we had an appointment set up for a week later. Works was done, he was pleasant and knowledgeable, and that was that. Piano sounds great, and we'll definitely use him for future tunings.
Description of Work: Tuned piano, adjusted a few things, and repaired a loose hammer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Beth W.
10/2014
5.0
piano tuning
  + -1 more
Bill was quick to return my call and within a week was able to come and tune as well as repair our piano. He was very professional, prompt, knowledgeable, and reasonable. After chatting with him, I realized he was the one, who years earlier, recommended a company to completely rework the inside of our piano and refinish the cabinet. They did a wonderful job. Bill was able to give me the year my piano was made and the history of the company. I was impressed by his knowledge and expertise. I found him to be very honest as well. I had previous piano tuners who had overcharged and over exaggerated what needed to be done to repair keys. I found this out when Bill simply used WD 40 to fix the same keys that I thought were fixed before. Bill has been doing this his whole life and his experience is invaluable. I will only have him work on my piano from now on.
Description of Work: Tuned piano and lubricated all flanges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.4

liz B.
05/2014
5.0
piano tuning
  + -1 more
Original appointment was Friday however some confusion from the both of us lead to a reschedule for the following Monday. Bill was extremely courteous and was able to meet me at my house over lunch. He knew every detail about our mid 1930's stencil piano. He spoke of the model history and was even able to tell exactly who tuned it last from the initials from 1971! Piano now sounds great and Bill did not take advantage of the fact I knew nothing about it. Mentioned repairing the Bridle Straps may be considered but were still fine for our novice skill level which would be an easy sell from someone less honest. Will absolutely use again.
Description of Work: Tuned Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Chelsea W.
02/2014
5.0
piano tuning
  + -1 more
Bill is very professional and has been in the business his whole life. He was very flexible with his schedule and was very accommodating. We had a few minor repairs that he was also able to fix at the same appointment while he was tuning. He is very knowledgeable and was able to get our piano back into tip top shape. We will use him again.
Description of Work: piano tuning, repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen M.
09/2013
5.0
piano tuning
  + -1 more
Excellent service. Prompt call back. Came once to look at piano and determine what parts he needed to bring then made another trip to finish reassembly and tune it. Would definitely use Bill again.
Description of Work: Tuned an antique piano and replaced missing screws and lid hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Adrianne T.
08/2013
5.0
piano tuning
  + -1 more
Bill did an excellent job tuning our piano and was very kind and professional.
Description of Work: Tuned the piano and fixed a few stuck keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Patricia R.
01/2013
5.0
piano tuning
  + -1 more
Bill was on time. He is very knowledgeable. He gave the piano a thorough check-up. The piano is now tuned and ready for sale. He also help me with a price for the piano. I highly recommend him and would use him again.
Description of Work: Piano check and tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Theresa J.
08/2012
5.0
piano tuning
  + -1 more
Bill Glessner tunes by ear. He is 100% professional, and he is an excellent tuner. I use him about twice a year. We have a very old piano, and he came through for us. I would absolutely use him again.
Description of Work: I use A1 Piano Tuning for tuning and repairing the piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill M.
07/2011
5.0
piano tuning
  + -1 more
I have used A-1 regularly over the last 10 years or so. He always does a great job, and is friendly, punctual and professional.
Description of Work: Piano tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Brian M.
11/2007
5.0
piano tuning
  + -1 more
Called two weeks ago and received a call back the very same day. Set up an appointment for our convenience and he arrived right on time. Piano had not been tuned in five years but Bill Glesner thought it was in good shape and tuned it without any problem. Fast, courteous competent service.
Description of Work: Came to our home when asked and tuned our Yamaha studio console.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DONNA N.
07/2007
5.0
piano tuning
  + -1 more
Bill called back promptly. We arranged a time and scheduled, at my convenience. Bill is very personable, friendly. Came when he said he would be here. I would highly recommend him to anyone, that needs their piano tuned.
Description of Work: Tuned piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MATT S.
11/2006
5.0
piano tuning
  + -1 more
Bill did an excellent job. My piano had not been tuned in years, and now it sounds great. Not only did Bill do an excellent job, he's very friendly, personable, and punctual.
Description of Work: Tuned piano two times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

PAMELA N.
09/2006
2.0
piano tuning
  + -1 more
He was nice and tuned the piano to sound as good as possible. A few weeks later I called him and left a voice message because two of the keys sounded abnormal. When he didn't call back within a week I called again and talked with him. He acknowledged that he had received my message but was "too busy" to call me back. He would not make a definite appt. To come back to my home to further adjust the piano, but said he would contact me sometime in "October". I believe he was giving me the brush off and am very disappointed.
Description of Work: Piano tuning - 50 year old Wurlitzer spinet

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$90

KRISTEN L.
06/2005
5.0
piano tuning
  + -1 more
RETURNED MY PHONE CALL PROMPTLY, ARRANGED AN APPOINTMENT, FOLLOWED UP THAT MORNING, WAS ON TIME, WAS PROFESSIONAL AND PERSONABLE, ANSWERED MANY QUESTIONS I HAD. SEEMED TO ENJOY SHOWING MY DAUGHTERS WHAT HE WAS DOING. I WAS VERY PLEASED WITH THE SERVICE AND THE PRICE AND WILL ABSOLUTELY USE HIM AGAIN. WOULD HIGHLY RECOMMEND.
Description of Work: TUNED A VERY OLD, VERY OUT-OF-TUNE PIANO AND MADE MINOR REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

NGA N.
11/2004
5.0
piano tuning
  + -1 more
BILL WAS PROMPT IN GETTING BACK TO ME, VERY ON TIME, AND DID A WONDERFUL JOB. I PURCHASED THE PIANO AFTER BILL CHECKED IT OUT, AND NOW HE'S COMING OVER TOMORROW TO TUNE IT FOR ME. I WOULD HIGHLY RECOMMEND BILL TO ANYONE NEEDING TO HAVE SOME WORK OR TUNING DONE ON THEIR PIANO.
Description of Work: BILL WAS VERY KNOWLEDGEABLE AND HELPFUL. HE CHECKED A USED PIANO FOR ME TO DETERMINE WHETHER I SHOULD GO AHEAD AND BUY IT. HE FOUND A SMALL PROBLEM WITH THE PIANO, AND WAS VERY HELPFUL IN GIVING ME ALL THE INFORMATION HE HAD GATHERED ABOUT THE PIANO TO ALLOW ME TO COME TO A DECISION ABOUT THE PIANO. I ENDED UP BUYING THE PIANO, AND THANKS TO BILL'S SLEUTH WORK, I EVEN GOT A SMALL DISCOUNT ON THE PURCHASE PRICE TO HELP TOWARDS THE REPAIR. HAD I NOT CONSULTED BILL BEFORE BUYING, I WOULD NOT HAVE KNOWN WHAT CONDITION THE PIANO WAS IN BEFORE BUYING, AND I HIGHLY RECOMMEND THIS SERVICE FOR ANYONE BEFORE MAKING THE DECISION TO HAVE A PIANO IN YOUR LIFE, JUST LIKE I WOULD RECOMMEND YOU CHECK OUT A CAR BEFORE BUYING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

03/2004
5.0
piano tuning
  + -1 more
WILLIAM GLESNER HAS BEEN TUNING PIANOS FOR YEARS. HE IS ON TIME, COURTEOUS, AND VERY KNOWLEDGEABLE.
Description of Work: TUNED PIANO,(BY EAR AND WITH TUNING FORKS).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

01/2004
5.0
piano tuning
  + -1 more
BILL HAS BEEN TUNING OUR PIANO FOR TEN YEARS. HE IS PROFESSIONAL, EFFICIENT, FRIENDLY, AND DOES OUTSTANDING WORK.
Description of Work: TUNING OF YAMAHA GRAND PIANO, RAISING 1/4 TONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

125 Lindley Ln, Pittsburgh, PA 15237


Service hours

Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
9:00 AM - 1:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

A-1 Piano Service is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: 9:00 AM - 1:00 AM

A-1 Piano Service accepts the following forms of payment: Check
No, A-1 Piano Service does not offer free project estimates.
No, A-1 Piano Service does not offer eco-friendly accreditations.
No, A-1 Piano Service does not offer a senior discount.
No, A-1 Piano Service does not offer emergency services.
No, A-1 Piano Service does not offer warranties.
A-1 Piano Service offers the following services: Piano Tuning, Repair, Rebuilding, Sales, Purchasing & Appraisals.
Allegheny, Butler & Beaver, portions of Westmoreland & Washington Counties

Contact information

125 Lindley Ln, Pittsburgh, PA 15237


Service hours

Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
9:00 AM - 1:00 AM