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Services we offer
Phone & internet services
Reviews
4.438 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
24% | ||
5% | ||
5% | ||
3% |
Filter reviews by service
Showing 1-25 of 38 reviews
Barbara S.
May 2016
Internet Service
unknown
Gerard H.
May 2016
Landline Phone Service
unknown
Gerard H.
May 2016
Internet Service, Landline Phone Service
I am satisfied.
Alice G.
Dec 2015
Internet Service, TV Service - Cable
We paid a bill a few days late and Verizon cut the service off. Most companies would just carry the bill to the next payment period, but Verizon pulled the plug on us. They made me jump through hoops talking to foreigners with accents so think that I could not understand them. After talking to nine people I could barely understand, the problem is still not fixed. They demand American money, but have foreigners that you can't understand. They said it would take a few hours to restore my service, but that still has not happened. It takes two seconds to buy or rent a movie, but in four hours they still haven't fixed the service.
Arlene B.
Nov 2015
Internet Service
unknown
Robert S.
Sep 2015
Phone Service - Cellular
They are okay but I don't really have too many calls into them. I don't think they are cheap.
Kimberly P.
Jun 2015
Internet Service, Landline Phone Service + 1 more
.
Joseph B.
Oct 2014
Internet Service, TV Service - Cable
This was not resolved but there was no cost to the service visit. I had to get an A/V expert to address the problem.
Kaushik G.
Sep 2014
Internet Service
unknown
Linda W.
Aug 2014
Internet Service
Restored quickly and without any issues.
Gale G.
Aug 2014
Internet Service
It went well. The technician was on time, actually came before the time the appointment was for. Was very detailed took his time doing the installation. All in all things went well.
Dan Q.
Jul 2014
Internet Service, Landline Phone Service + 1 more
Service is good but the cost is high.
Katharine B.
Jun 2014
Internet Service, Landline Phone Service
We are not thrilled with the backup battery idea. We used to still be able to use the phone if there was a loss of electricity. Now we have a 4 hour window for phone service. Needless to say we keep our cell phones charged.
Charles Y.
Jun 2014
Internet Service
System is unstable after installing new cable from phone line entry to Dining room where computer is - sometimes we get no internet but usually shutting off, wait 50 seconds, and turning back on, modem/router, will get it back. Internet is there sporadically but not perpetually and there is no apparent reason for the lack of internet on the modem/router. I will use them again because there is no one else and I do not like the prices for truly high speed internet from Comcast.
Arlene B.
Jun 2014
Internet Service
It went very well, the only work we had to do was to update the new password on each device.
Gaile P.
Jun 2014
Internet Service, TV Service - Cable
service was provided quickly, carefully, and cheerfully
Kristin B.
Jun 2014
Internet Service
I couldn't believe how smoothly the process went - they sent us the necessary instructions and equipment so that we could do the install ourselves (the house was already wired for Verizon and Comcast but we chose Verizon b/c of the special promotions they had going on). The instructions were clear, the on-the-phone customer service rep was polite and very helpful. She set us up to receive our gift cards (promotion) and they came within days of the installation.
Adrian H.
Jun 2014
Internet Service
Great I'm able to save money
Rick K.
Feb 2014
Internet Service, Phone Service - Cellular
.
Alfred M.
Nov 2013
Internet Service, Landline Phone Service + 2 more
Installed TV, phone, internet package where there had been no previous service.
Elizabeth P.
Jul 2013
Phone Service - Cellular
We have a text plan. They're reliable. We never drop calls. I've had them for years. I guess they're pretty average.
Justin T.
May 2013
Internet Service, Landline Phone Service + 1 more
The quality of the service that Verizon provides is good.
Father B.
Aug 2012
Internet Service, Landline Phone Service + 1 more
I will stay with them until something better comes along.
RUSSELL A.
Aug 2012
Internet Service
They are good. I am satisfied with their services.
Nan S.
Jul 2012
Landline Phone Service
I've been well satisfied.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Verizon is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
No, Verizon does not offer free project estimates.
No, Verizon does not offer eco-friendly accreditations.
No, Verizon does not offer a senior discount.
No, Verizon does not offer emergency services.
No, Verizon does not offer warranties.
Verizon offers the following services: Phone & internet services