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Services we offer
Residential & Commercial Dial Up, DSL & Home Networking.
Reviews
3.959 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 42% | ||
| 31% | ||
| 15% | ||
| 3% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 59 reviews
Carl G.
Jul 2017
Phone Service - Cellular
The customer service sucks. They are not taught the proper procedures on how to comply with different complaints.
Stephen W.
May 2016
Landline Phone Service, TV Service - Cable + 1 more
.
Portia J.
May 2016
Internet Service, Landline Phone Service
I would give them a poor grade only because their fees are high, but I do not feel like switching. I had them for years. They could lower their prices. They make a lot of money off of consumers.
Gerard H.
May 2016
Internet Service
.
Aji Z.
Apr 2016
Phone Service - Cellular
unknown
AL M.
Mar 2016
Phone Service - Cellular
I will use them in the future.
Lee S.
Feb 2016
Phone Service - Cellular
.
Erin S.
Feb 2016
Internet Service
unknown
Vijaykumar H.
Feb 2016
Phone Service - Cellular
unknown
Maria M.
Feb 2016
Phone Service - Cellular
unknown
Carl S.
Dec 2015
Phone Repair
unknown
JAYDEE M.
Dec 2015
Internet Service, Landline Phone Service + 1 more
If it doesn't work, you call them and complain. Pretty soon, they send someone out. It's okay. The good part is that it's fairly clear. The images are pretty good. We do get the internet. The internet is sometimes a little slow. It's not too bad. The cost is outrageous. When you're calling, you're on hold for half an hour or something.
Cathleen M.
Sep 2015
Internet Service
unknown
Daniel T.
Sep 2015
Internet Service, Landline Phone Service + 1 more
It was horrible. My husband was on the phone with them every other week. It was just not worth the hassle that they gave us. Some of them were great on responsiveness and some of them weren't.
LaTonya D.
Sep 2015
Internet Service
.
Mary C.
Jul 2015
Phone Service - Cellular
unknown
Veronica G.
Jun 2015
Phone Service - Cellular
unknown
Michael K.
Jun 2015
Phone Service - Cellular
.
CAROLYN S.
Jun 2015
Landline Phone Service
.
Gretchen M.
Jan 2015
Phone Service - Cellular
Good service and good signals. I would use this provider again in the future.
MARIANNE L.
Jan 2015
Phone Service - Cellular, Internet Service + 2 more
They're okay. Once you get everything in, they expect you to be able to walk you through issues, the customer service is just isn't there. We're not all computer savvy and there's always a long wait time. We had Comcast out here but every time it drizzles, the TV and the computer; everything was a wrap so we change to Verizon and now we don't have that problem. The customer service, once they get you, not the same.
Michelle B.
Dec 2014
Phone Service - Cellular, Internet Service + 1 more
Horrible: of the three tv's in my house, only one works, the others blink in and out due to bad installation from Verizon. I've had technicians out three times in the last year and none have resolved this issue. I am paying for service/cable boxes in three rooms yet only one works. During this time they have continued billing me more than $120/month. I am moving again in January and plan to get Comcast not Verizon at my new house but Verizon informs me I agreed to a two year contract and if I cancel early I will be subject to a fine of more than $150. This is ridiculous, I never signed up for a two year contract, I signed up for one. The cable service I've been paying for doesn't work and I shouldn't be paying them a supposed early cancellation penalty, they should pay me back for service I've been paying for over the last year that doesn't work.
Allan H.
Nov 2014
Landline Phone Service
I dislike the price.
R B.
Oct 2014
Phone Service - Cellular
great service
Carl A.
Jun 2014
Phone Service - Cellular
Great, couldn't have been easier
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Verizon is currently rated 3.9 overall out of 5.
No, Verizon does not offer free project estimates.
No, Verizon does not offer eco-friendly accreditations.
No, Verizon does not offer a senior discount.
No, Verizon does not offer emergency services.
No, Verizon does not offer warranties.
Verizon offers the following services: Residential & Commercial Dial Up, DSL & Home Networking.