SPRINGBOARD MEDIA INC

unknown

They had problems reproducing the an Issue that would freeze my screen then crash my computer. The issue resurfaced once I got it home. They came out to my business and were able to repair on site at no additional cost.

They were a really good outfit and what they did was something that Apple stores refuse to do with older computers. They were extremely helpful over the phone and in person. They are very patient with you if you don't know a lot about computers and managed to do a tricky thing very well.

I think it is around $25-$30, but it is worth it. They are very helpful. If I have any questions, they are just right around the corner, I can just drop in anytime and say that I have a problem, and they will explain it and tell me what to do, and that they have had that problem before and it's done. A lot of places, they will ask us to bring it in and see what they can do.  Springboard Media takes care of it right away, and they are really good. In a way, I like them better than another bigger store, because they do have somewhat of a more personalized service. They are a smaller store and don’t have quite as many items, but the service is really good. I would use them again in the future.

I just liked them. They were very knowledgeable and very personable. They answer all my questions. It is a nice place to do business with because it is very close to my home.

I first went to them for an installation and delivery. The price was high, but the work was good.

I was happy with the work that they did. They got the job done fairly quickly and my computer works fine now.

After some initial registration problems the service was professional if not warm. The people at Springboard are very good at what they do, however, they are very matter-of-fact in their demeanor.