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Solution Based Plumbing & Heating Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Solution Based Plumbing and Heating, Inc. is a family owned and operated firm providing plumbing and heating sales and service. We focus on educating our clients and providing superior service to the entire home, therefore creating long-lasting, dependable relationships. Real people, real solutions!
Business highlights
Emergency services offered
12 years of experience
Services we offer
Plumbing. Heating & Air Conditioning.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.812 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-12 of 12 reviews
LORI C.
Nov 2017
I could not be more happy with this outfit. When I called to try and get an urgent appointment, the representative, Stacy, gave me an extensive amount of info on what they may or may not be able to do and could not have prepared me better for what might come next, including possible costs. She gave me an arrival window and called to follow-up during the day with timing updates. The technician, Mike, arrived on time and went straight to work. He finished quickly, did a thorough job in every way and was polite and professional throughout. On top of it all, the company beat their own price estimate, not the mention the estimates I'd received from two other companies. I'm just thrilled to have our heat and hot water back and can't thank them enough for helping us.
Nicholas F.
Sep 2017
unknown
Mitchell G.
Jul 2016
These guys know old houses. These guys know Pex. Josh came out to quote job. He thoroghly explored house and identified issues as well as solutions. Living in an old house, I interviewed many plumbers and Solution Based Plumbing & Heating "got it" right away. The implementation was excellent. These folks figured out existing plumbing configuration quickly, and were precise in cutting access way through walls and ceiling. I highly recommend these professionals.
James F.
Jun 2016
Very good. Professional, on time, friendly, and helpful advice.
Michael C.
Mar 2016
Second time I called them to take care of a problem - ASAP....... great response, great service, - nice people to work with ...
Response from Solution Based Plumbing & Heating Inc
"Thanks for the review [Member Name Removed]! We understand plumbing/heating prices are not on everyone's list of favorite things but we do top quality work and have all the comp and liability required to protect our customers. We are right in the middle on price, unfortunately with our trade the middle still feels high. Thanks again!"
Montenez H.
Mar 2016
unknown
Response from Solution Based Plumbing & Heating Inc
"Thanks for the review. I think this review was done by the son for an older client near our shop. I freed the garbage disposal and reduced the cost to $49. She was thrilled."
Robert P.
Mar 2016
Josh and Stacy were so professional in all aspects of the project which spanned 6-8 months. Our home had two failed septic systems which had to be pumped monthly. The home sits some 350' from the road and was situated in an area of our community where multiple agencies had to be involved in the planning, designing, engineering and approval. Josh took charge pressuring the entities to keep the process moving and now we have no more overflowing septic tanks. They were right there when changes needed to be made or question answered.
Response from Solution Based Plumbing & Heating Inc
"Thanks [Member Name Removed]! This was a tough job that required a lot of planning and work with several agencies to get done. The final result was great! Sewer flowing,road repaired, happy customer. I could not ask for more. -Josh"
Toni C.
Mar 2016
Josh and his team were professional, prompt, respectful of my family and home and very knowledgeable in their field. I have recommended Solution Based plumbing & Heating to friends, family and clients in the past and will continue to do so.
Response from Solution Based Plumbing & Heating Inc
"Thanks [Member Name Removed]! The generator looks great and no more worries during thunderstorms. I must say pavers look awesome for a couple plumbers."
Nicholas D.
Mar 2016
Josh and his crew were as delightful as one can be during a sewer collapse. I called the company on a Sunday night around 10PM and they picked up the phone, then spent about 25 minutes chatting about my issue and helping to calm me down. His crew was on site early the following morning. Through the course of our project, his crew was on time each morning, went to great lengths to keep my house and my hardwood floors clean and livable, and each person in his crew was professional, quiet, and polite. The job went fantastic with the exception of rain on freshly poured concrete, which Solution Based repaired at their own cost and time without batting an eyelash. I couldn't be happier with the work and the company and would highly recommend them (and have) to anyone who would ask.
Response from Solution Based Plumbing & Heating Inc
"Thanks [Member Name Removed]! We went on to do all kinds of work for this customer. He and his wife have become valued friends as well. Solution Based definitely is a family of owners,employees and clients."
Chris B.
Mar 2016
Josh and his crew did an excellent job for me. This was no easy task. The job consisted of the demolition of two massive commercial boilers and hot water systems and installing two new boilers and two 100 gallon commercial hot water makers in 25-50 unit tenant occupied buildings. All of this needed to be done while still providing heat and hot water to the building and our tenants. Josh came in and did exactly what he promised and deliver us a job of the utmost quality and workmanship and materials.he was there when he said he would be and the job was done on time and within the budget. We were so pleased with his work that we kept him on the project and gave him not just one building to do. We gave him all the buildings to do. I couldn't be happier with the job and the company overall. When I need a boiler I call josh.
Response from Solution Based Plumbing & Heating Inc
"Everyone should know we are very punctual. [Member Name Removed] and I have done projects together a long time. He prefers 15 min early as "on time" and has an overdeveloped sense of humor to boot. Thanks for the kind words [Member Name Removed]!"
DANIELLE R.
Mar 2016
erviceWhen I got to work the sum pump was broken. I called Solution Based and they came out asap and we were up and running before I knew it. Great guys, respectful and fixed the problem. Couldn't ask for more than that. Kudos to you!
Allison K.
Mar 2016
Our plumber Josh showed up a few minutes early. He was polite, prepared and knowledgeable. Josh gave us a price quote of "$900"
I had two other plumbers come out to give a price quote, one was $1000 and the other was $1250. I have never been so pleased with a plumber of the customer service I have been provided with Solution Based Plumbing.
I had two other plumbers come out to give a price quote, one was $1000 and the other was $1250. I have never been so pleased with a plumber of the customer service I have been provided with Solution Based Plumbing.
Response from Solution Based Plumbing & Heating Inc
"Thanks [Member Name Removed]! This is one of those moments when to see your faith work is awesome! When this occurred [Member Name Removed] was between checks and the sewer was leaking into the neighbors house. She asked me to set up a payment arrangement. I will do that when I feel it's the right thing to do so I did. She made every payment on time(not always the case as you can imagine) and has had us back several times to different properties. Love her Mom too!"
Licensing
State Contractor License Requirements
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FAQ
Solution Based Plumbing & Heating Inc is currently rated 4.8 overall out of 5.
Solution Based Plumbing & Heating Inc accepts the following forms of payment: CreditCard
No, Solution Based Plumbing & Heating Inc does not offer free project estimates.
No, Solution Based Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Solution Based Plumbing & Heating Inc does not offer a senior discount.
Yes, Solution Based Plumbing & Heating Inc offers emergency services.
No, Solution Based Plumbing & Heating Inc does not offer warranties.