Founded 1989 • With Angi since December 2004
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Verified Reviews
Showing 1-25 of 32 reviews
Dodge J.
11/20/2020
John H.
08/16/2017
Awesome job. They scheduled right away, were on time, polite, clean. I know its only a toilet valve but they actually installed a very nice looking valve which was an unexpected plus! Have actually asked them for other Trade referrals because I feel I can trust them.
Description of Work
Replace leaking water shutoff on toilet
Category
plumbing
David A.
03/23/2017
Couldn't have been easier. Found the water heater leaking about noon. I Called a friend owns several rental properties nearby to find out who he uses and he recommended Metzger plumbing. I spoke to them about 1, gave them information about the existing unit, etc. and gave me quote for the whole job - end to end and said that they could come mid-morning the next day. Price was inline with what I had researched, so scheduled the work. Someone showed up about 9:30, earlier than expected, which in this case was a good thing. They looked things over, talked about the options and resolved a problem with the new heaters being too wide by finding an equivalent model that was taller and narrower. The whole exercise took just about two hours. Plumber was extremely nice and helpful. Based upon this experience, I would absolutely use them again and recommend them to others. One word of advice to those of you that have water heaters - they need to be maintained regularly (every 4 months or so) to prevent buildup of rust and debris which will dramatically shorten the life of the unit. It's easy to do and your unit will last closer to 20 years instead of 7 or 8. I'm sure that you can look up the specifics of what's involved online somewhere.
Description of Work
Electric water heater replacement after rust out of existing unit
Category
appliance repair, plumbing
Adam K.
03/20/2017
Tess Y.
01/25/2017
Positives: Picked up the phone when I called. Gave me some price information ahead of time. Fixed the problem. Negatives: Tried to up-sell me on a new toilet over the phone and again in person. Anthony came half an hour early and never called despite saying he would. Didn't come with his own bags and cleaning rags so had to use mine. Treated me like a nuisance when I asked questions about the preposed repairs. Barely shook my hand after handing him the check.
Description of Work
New toilet flapper. Fix for bad smell coming from toilet bowl.
Category
plumbing
Marcia W.
01/13/2017
CHRISTINA V.
10/04/2016
Caryn L.
07/19/2016
It went great! It was a simple job, but when I called other plumbers, they wouldn't even give me a an idea of how much it would cost and they made a big deal out of sealing that needed to be done. Robert Metzger is friendly, honest and his workers are too. They did good work, and got the job done!
Description of Work
I needed parts replaced in double vanity faucets and a flapper replaced in a toilet. He also put silicone sealer on the connection which holds the overflow tubing under my one piece corian vanity.
Category
plumbing
Patrick S.
02/25/2016
LINDA S.
08/06/2015
Blanche R.
07/13/2015
After waiting 2 weeks for the oil company to extend the pipe I was told they couldn't do it. Metzger Plumbing came out the next day, re-routed and extended the pipe, completing the job the same day. Even the oil company was impressed by the workmanship. The plumbers were professional and courteous. I have been doing business with this company for a few years now and have always been satisfied with the results.
Description of Work
Extended heating oil tank pipe to accomadate a new front facade
Category
heating & air conditioning/hvac, plumbing
NAOMI G.
03/26/2015
10 years old I ought to replaceplace The work that was done was fine but there was an additional problem. The pull-out hose on my faucet was leaking under the sink. The plumber said that it needed a new part and told me that because the unit was over 10 years old that the manufacturer probably wouldn't have the part. He advocated overall replacement of the unit. Luckily, a friend reminded me that such things usually have a lifetime warranty. The new part came quickly, but I will have a handyman put it in.
Description of Work
The plumber sent unclogged the kitchen sink, reattached the sink drain to the disposal and changed a flap in a toilet.
Category
plumbing
Aaron O.
12/30/2014
kathleen v K.
05/16/2013
Robert made two trips out to the house to locate the issue with our water pressure. It was determined that the water was flowing properly throughout the home and the problem was with the outside plumbing under the sidewalk. He was great. I would recommend him to anyone.
Description of Work
Robert came out to investigate a problem with the water pressure.
Category
plumbing
Ezra S.
04/20/2012
Ezra S.
09/02/2011
Jeff W.
06/30/2011
Metzger Plumbing has been a great service for me for a long time. He provides excellent service, is knowledgeable and also helpful in supporting me in services outside of just plumbing. He has connected me to other service providers that I've come to trust as well.
Description of Work
I've been using his services for more than 20 years. The last service was to install a new water heater.
Category
plumbing
Janet P.
04/23/2011
His price is higher than some, but the quality of work performed by his plumbers has been high. If there is a problem, his people return promptly to fix it. (For example, we had a minor drip on a pipe adjacent to work that they perfomed that may or may not have been attributed to the work Metzger's crew did, but after I called Bob about it, they returned early the next day to fix it.) His crews work well on both jobs that require permits and jobs that don't.
Description of Work
We have used Bob Metzger and his crews multiple times--for major and, most recently, for small projects. Big projects have included reworking hotwater radiator plumbing to accommodate renovations and installing new plumbing for a future basement bathroom. Minor projects include repairing gas leaks, moving an outside spigot, and unstopping a severely clogged pipe. The price quoted above is for a) moving the spigot, b) cutting away the old spigot, c) repairing a bathroom sink stop and d) unclogging a bathroom sink pipe.
Category
plumbing
KELLY D.
03/05/2011
He was good and he was very professional. It went from my basement down to the fire block and whoever did it, they had to dig the fire block off and re pour the concentrate that was really bad. I called him and he redid it. Obviously I was not pleased but first go round was not good but he was very responsive and fully rebounded. He was fairly priced.
Description of Work
ROBERT METZGER PLUMBING replaced an exterior pipe that busted in the basement. The work was done around two or three years ago.
Category
plumbing
STEPHEN B.
02/11/2011
This is the 4th time I have used this company for my home and a rental property. I have had horrible experience with other plumbers but I feel Robert is very honest and yes his prices may be a little bit high but its worth the peace of mind to know that I am not going to get ripped off which is why I call him first. 50 Gal AO Smith elec water heater went out early this morning (8 years old, gets a lot of heavy use) soaking the basement carpet - thankfully I had a little battery powered water alarm on the floor next to the heater and I heard it at 2AM. Went down, turned off the water and elec power supply, cleaned up most of the the water with the shop-vac and left a voice message on the plumber's office phone at 4AM and went to bed. He called himself at 7:30AM! Said he would be there in a few hours. Showed up at 9:30AM - got to work by himself - his crew was out on another job. By 11:30 - 2 hours later , a new AO Smith heater was installed - he likes this brand - and the old one hauled away by his helper. At $900 the cost was a bit high for the area but I am happy to have had the job done quickly and correctly. If you have a good plumber, don't argue price, pay the bill and be glad you didn't fall into the hands of the rip-off artists who are very numerous in Philly (don't ever hire someone who buys a full page ad in the yellow pages). Thank you Robert!
Description of Work
Install 50 gal elec water heater, remove and take away old heater.
Category
plumbing
kristopher H.
11/23/2009
Very responsive! Rob's customer interaction is very personable while remaining professional. His prices were not the lowest, but they were fair. His honesty and a solid recommendation from a colleague awarded him the work on my project. His crew did an outstanding job. I have already recommended him to friends and family. He is a solid member of my list of sub-contractors.
Description of Work
Gut Rowhouse Renovation - Entire New Plumbing System- including sewage ejector.
Category
plumbing
Tim C.
07/22/2009
After 2 more voicemails to them I am still waiting for them to finish the job they started. I would not recommend them.
Description of Work
I was referred to this company through friends, and called to schedule a plumber to come out and fix the hot water feed to my master bathroom shower. The plumber came out at the scheduled time, spent about an hour and replaced the cartridge in the hot water valve. After taking the first shower the next day I could not get the water to turn completely off, and the faucet was dripping a small, steady stream of hot water. They sent the same plumber out the next day to look at it, and he said he had gone to the corner hardware store to buy the new cartridge, and that it was a generic part, not the official "Moen" brand as I was charged on my invoice. After another hour of taking the piece out & putting it back in again, he tried to show me how to wiggle the handle just right so that it will turn all the way off. I told them would like the Moen part I was charged for installed, that I'm not going to stand in the shower every morning trying to find the 'sweet spot' to turn it off! He agreed, and said he would go back and get the right part & come back next week. I had to call 2 more times to get a 3rd appointment set, and the plumber stood me up.
Category
plumbing
Erica N.
10/16/2008
Very disappointed with lack of notice of no-show appointment and the way it was handled. I arranged for childcare for my two small children for the day. This occurred the week before Thanksgiving and we needed the tub fixed for visiting relatives. Received a call mid-morning of the day after the missed appointment explaining someone was out and so they were down a repair person for the day. An understandable situation but I was shocked and disappointed they didn't have the courtesy to call and reschedule the appointment.
Description of Work
Needed to replace waste and overflow in bathtub and replace tub fixtures to stop leaking faucet. Scheduled a morning visit mid-week with pleasant scheduler but no one showed and no one called until a day AFTER the no-show. My calls to check on the status of the late/missed appointment were picked up by an answering machine.
Category
plumbing
MEAGAN S.
10/07/2005
ANDREW M.
07/24/2005
PLUMBER WAS RELATIVELY ON TIME, WORKED QUICKLY AND MADE JOKES AT THE SAME TIME. THE COMPANY SAID THAT IT WAS $80 TO COME OUT AND PROVIDE AN ESTIMATE AND THAT THE ESTIMATE INCLUDED ONE HOUR OF LABOR.
Description of Work
HAD A LEAKY BATHTUB FAUCET. PLUMBER KNEW EXACTLY WHAT THE PROBLEM WAS. HE SHUT OFF THE LOCAL WATER SUPPLY AND DISASSEMBLED THE FAUCET. HE THEN REPLACED A FEW PARTS THAT HAD BEEN WORN AND CORRODED WITH NEW PARTS HE HAD IN HIS TRUCK. HE THEN CAULKED THE AREAS BETWEEN FAUCET AND WALL WHERE THE ORIGINAL DEVELOPER HAD NOT TO PREVENT LEAKS. ALL OF THE WORK WAS DONE IN UNDER AN HOUR.
Category
plumbing
Phone
Address
1150 S WATTS STREET
Philadelphia, PA 19147
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