
About us
Since 2006, we've been providing green cleaning & organizing in the Philadelphia area. We're a woman-owned and operated company paying fair wages to our cleaners and treating them with the respect they deserve. We use ethically-sourced environmentally-friendly products and try to conserve resources wherever we can. Serving homes and offices in the greater Philadelphia area, we're flexible to work with your schedule and with your needs. We also provide turnover cleanings and management support to Airbnb hosts. Significant discounts for regular customers.
Business highlights
Services we offer
AIRBNB TURNOVER SERVICE, DESIGN, ECO-FRIENDLY HOME & OFFICE CLEANING, GREEN CONSULTATION., ORGANIZING
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 4% | ||
| 4% | ||
| 7% | ||
| 4% |
"Due to some personal issues, I had to step back and let someone else handle the operations for a time. Now that I've returned to manage my company, I'm dismayed to see this happened during my absence. I can only imagine that there was a misunderstanding on our part. Very sorry to hear this report and for the lack of professionalism from Organic Home. We are determined to not let these sorts of things happen again. Sincerely, Hassen Saker"
"Due to some personal issues, I had to step back and let someone else handle the operations for a time. Now that I've returned to manage my company, I'm dismayed to see the extend of neglect during my absence. Very sorry to hear this report and for the lack of professionalism from Organic Home. We are determined to not let these sorts of things happen again. Sincerely, Hassen Saker"
However, they were contracted for their 'deep clean' package, which in writing was to include baseboard cleaning, interior window cleaning, oven cleaning and refrigerator clean-out, none of which were done.
They did respond to my complaints and will come back to fix this; however, for the both the original time and cost, and time out of my schedule to address this and arrange for a second round of cleaning, it does not seem worth it to me.
This is a pricey service, takes along time to perform, and very little done for the time and price.
All kitchen surfaces and sink were wiped clean. Dining table & chair seats were wiped. All floors were then swept & collected dust was vacummed up. Our wood floors were damp mopped. Kitchen & bathroom tile floors were wet mopped. Bathroom shower, sink & toilet were sanitized. Rugs were vacuumed. Office desk & printer were wiped with damp cloth. All trash cans were emptied. I asked and they took the trash out & put in can outdoors.
They used all eco-friendly cleaning products which they brought with them as well as all necessary cleaning supplies. They had an Oreck vacuum cleaner, mops, brooms, buckets, terry & linen rags (no paper towels).
They were very friendly and polite. They asked if there was anything else I needed before leaving.
I have continued to have them clean monthly.
"Dear [member name removed], Thank you for your kind words about the service we provide. We take pride in building the best relationships with all our customers. Your satisfaction is extremely important to us. Thank you for choosing Organic Home for your cleaning needs."
"Dear [member name removed], Thank you for the kind words about the service we provide. We take pride in building the best relationships with all our customers. It's wonderful to know that our efforts have met your satisfaction. We look forward to continuing to be of of service to you. Thank you for choosing Organic Home for your cleaning needs, Staff & Crew of OH, LLC"
"Dear [member name removed], Thank you for the kind words about the service we provide. We take pride in building the best relationships with all our customers. It's wonderful to know that our efforts have met your satisfaction. We look forward to continuing to be of of service to you. Thank you for choosing Organic Home for your cleaning needs, Staff & Crew of OH, LLC"
The team of two consistently arrive on time and ready to work. In addition to their regular routine, they notice and take care of details the way I would. They have a gentle touch with our "things" and their attitude is always pleasant.
The cleaning products used are fantastic. My house smells clean and fresh, never perfumy. Every item I've noticed (stove, floors, furniture, etc.) is clean; so I know the products are doing the job.
My experience with Organic Home has been quite positive and I highly recommend the service.
"Dear (deleted member name), Thank you for the kind words about the service we provide. We take pride in building the best relationships with all our customers. It's wonderful to know that our efforts have met your satisfaction. Your recommendation is greatly appreciated. We look forward to continuing to be of of service to you. Thank you for choosing Organic Home for your cleaning needs, Staff & Crew of OH, LLC"
"Dear (deleted member name), We're happy you found us too. Thank you for the kind words about the service we provide. We take pride in building the best relationships with all our customers. It's wonderful to know that our efforts have met your satisfaction. We look forward to continuing to be of of service to you. Thank you for choosing Organic Home for your cleaning needs, Staff & Crew of OH, LLC"
"Dear [member name removed], We so appreciate you recommending us to friends & family. Thank you for the kind words about the service we provide. We take pride in building the best relationships with all our customers. It's wonderful to know that our efforts have met your satisfaction. We look forward to continuing to be of of service to you. Thank you for choosing Organic Home for your cleaning needs, Staff & Crew of OH, LLC"
While they were cleaning, I wondered if I should tip the guys. I went onto facebook and asked my friends. I got 20 replies and all said NO and all commented that they thought $80/hour for 2 people was very expensive - most people felt it should be in the $90 range. That is why I gave them a C for price.
Overall however, I would use them again and was very satisfied with their work.
"Thank you for your review, Customer. I'm so glad you were happy with the work. As for our pricing, our rates are very competitive with other insured, quality companies, as you'd find if you shop around rather than just asking your friends on Facebook. We simply cannot compete with private individuals with little overhead based on price alone. However, we are committed to hiring good people and paying a living wage. Not just a job provider, we are also committed to supporting suppliers who are local, independently owned and who favor sustainable practices. These business ethics come with a slightly higher price tag, of course, but one that we are proud to pay. Sustainability is actually the reason we got into this business in the first place. We only hope that for those clients who can afford it, they also value these choices. Sincerely, Hassen Saker, Owner"
"This customer review is written and posted almost a year after the fact, which I find questionable. I have no record of a complaint from the client at that time - which, if received, we would have addressed and rectified immediately if it were valid. As the owner of Organic Home, I am suspicious of the claim and intent of this posting."
The cleansers that they used were environmentally friendly and cleaned well. The house smelled clean, but did not have an overwhelming "chemical" smell used with traditional cleansers.
We would use this service again and would recommend them highly.
Licensing
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