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Onpoint Appliance Repair LLC
Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement, Clothes Washer or Dryer Repair or Service,
About us
We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!
Services we offer
Appliances Repairs
Reviews
4.611 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 0% |
Filter reviews by service
Showing 1-11 of 11 reviews
Keya K.
Feb 2025
Fridge, Freezer or Ice Maker Repair or Service
Professional and on time. Told me exactly what was wrong with my refrigerator and fixed the problem. Would highly recommend.
Harriet M.
Dec 2023
Fridge, Freezer or Ice Maker Repair or Service
Timely, thorough, and honest. Addressed exactly what was wrong and checked everything out and confirmed that everything else was fine. (No inventing problems for more money). I would definitely hire again.
Betty G.
Sep 2023
Fridge, Freezer or Ice Maker Repair or Service
Very polite open upfront about price and what he was doing. Definitely worth the price.
Sean L.
Sep 2023
Fridge, Freezer or Ice Maker Repair or Service
My rating is based off of Hakeemâ s punctuality, knowledge of his craft and timeliness of the repair. Hakeem also was extremely professional while being personable. We will use him in the future as well as recommend his work.
Sheila D.
Jul 2023
Fridge, Freezer or Ice Maker Repair or Service
I searched for a Refrigerator/freezer appliance repair on a holiday (Tuesday) through HomeAdivsor. My appliance was fluctuating warm and cool temps. Received a call within 15 minutes from Onpoint Appliance Repair. Next day, Wednesday, came out to my house and checked out my refrig/freezer. He diagnosed the problem and I received a call 1/2 later, stating the part was ordered and would arrive on Friday. Late Friday afternoon, he had part in hand and fixed my refrigerator/ freezer. He followed up, calling that evening (Friday) to make sure it was working properly, it was! He was professional, polite, friendly and respectful of property. Prices were fair. I would definitely recommend him to friends and family. Thank you again.
Jeffrey L.
Jul 2023
Fridge, Freezer or Ice Maker Repair or Service
Technically sound and very good.
Carolyn W.
Jun 2023
Fridge, Freezer or Ice Maker Repair or Service
Very helpful and mentally professionally and on time cleaned up after work. Space.
Dawn G.
Jun 2023
Fridge, Freezer or Ice Maker Repair or Service
Onpoint appliance repair was extremely overpriced. Hidden fees are not cool in this economic climate. When i asked how much BEFORE the visit i was told 75.00. He took appliance apart, diagnosed.. determined the issue. Stated the piece was 15.00.. i was exicted.. he said your total will be 240.00.. imagine the shock. At this point the appliance was taken apart. Had no choice. In my opinion, contractors like this take advantage of women. Would not recommend to any of my family/ friends. Transparency would have allowed me an opportunity to choose someone else
Response from Onpoint Appliance Repair LLC
"So there is a fee to diagnose and a service fee for maintenance and customers pay for parts in my experience I have dealt with people who do not; t explain the problem thoroughly so I do not guest estimates over the phone for free (free quotes) and I explain what the problem is why was or could have caused the problem to give the customer knowledge and to prevent possible future problems and fix the problem. Sometimes I have to dissect the appliance to see the problem after identifying I give the customer my analysis and ask if they would like it serviced."
Khadijah J.
Jun 2023
Fridge, Freezer or Ice Maker Repair or Service
The repair was quick with his response to my inquiry and repair. His prices were reasonable, and he educated me on how best to use my washer in the future to minimize repairs needed. Outstanding service and I would definitely use him again.
Jameille B.
Jun 2023
Fridge, Freezer or Ice Maker Repair or Service
There was a little problem getting my oven repaired but the repair man came back until it was fixed. I was very happy with the service. He was very polite and friendly. I would hire OnPoint again to repair any other appliance repair in the future.
Darlene A.
Jul 2022
Fridge, Freezer or Ice Maker Repair or Service
Licensing
State Contractor License Requirements
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FAQ
Onpoint Appliance Repair LLC is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
No, Onpoint Appliance Repair LLC does not offer free project estimates.
No, Onpoint Appliance Repair LLC does not offer eco-friendly accreditations.
No, Onpoint Appliance Repair LLC does not offer a senior discount.
No, Onpoint Appliance Repair LLC does not offer emergency services.
No, Onpoint Appliance Repair LLC does not offer warranties.