northeast concrete

Owner Ray responded quickly for my estimate. Did job all in one day which confused me because he said he would chop concrete, put in frame then following day pour cement. My first clue that something was wrong is the job started out with 4 men and ended with 7 or 8. He wanted this job done in a hurry. When he was finished I noticed steps down from porch were slanted. He said when moisture is out of concrete it will settle. WRONG! It won't settle level. Then I told him bottom step was 12 inches high and other 2 steps were different sizes. I was very unhappy and told him so. He came back the next day cemented my walkway ( as he said "out of the goodness of his heart") this was done so he could bring my walkway up to meet the 12 inch step. Walkway has a big lump and steps are still not code height which is a safety issue. To make matters worse he saw that I have a disabled son that uses a walker. He was on the job, he should have seen all of these mistakes. In my opinion he wanted to get this job done fast. I am 70 and have been using these steps for the last week. My knee is killing me as when you climb the steps they are to high. Other people entering are telling me the same thing, steps are too high.