It was excellent. They're knowledgeable and the work looks great. They are skilled on everything they do.
Description of Work: they put a roof for us
Rating Category
Rating out of 5
Yes, I recommend this pro
Frank M.
01/2020
5.0
roofing
+ -1 more
John serviced my mother's roof in NE Philly last year and did a fine job. He was very accommodating and professional.
Description of Work: DIRECTLY ON TOP OF THE EXISTING ROOF INSTALL A COMPLETE NEW MODIFIED BITUM ROOF SYSTEM (COMMONLY CALLED RUBBER), USING CERTAINTEED WHITE MINERAL SURFACED CAP PLY, INCLUDING COVERING ALL RELAYED PARAPHETS & CHIMNEY FLASHING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
joseph F.
10/2018
2.0
roofing
+ -1 more
Poorly--left us hanging. We made an appointment with John Roccia 3 days ago (today being Saturday). He arrived on time, handed me his card and asked me what the problem was with my roof. I explained to him the nature of my problem, he asked me a few personal questions--making small talk--then told me that he doesn't service this area because it is dangerous. This is a tremendous disappointment, and the neighborhood is quiet, with construction (including roofing) going on everywhere, even daily. I don't have enough experience with John to recommend him or not, but this was unprofessional and disappointing, and we still have a leaking roof.
Description of Work: Servicing or replacement of roof
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from John Roccia's Family Roofing Co
I am sorry the member feels this way I did go to his house and tell him that I was sorry but I will not work in such a dangerous neighborhood Kensington and Allegheny I actually was afraid for my life
john F.
08/2018
5.0
roofing
+ -1 more
Process went extremely smooth john arrives on time and asked discussed and cleaned up all his mess quality of the roof was immediately noticed as the third floor doesn’t get nearly as hot as it did before I hire again without hesitation John and his team are excellent.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Andre W.
06/2018
5.0
roofing
+ -1 more
John was very responsive and punctual when I was looking to get roofers to look at my roof and assess the problem and give me estimates for work needed. He came early on a Saturday morning before heading off to another job he was doing. I really appreciated him fitting me in. He immediately noticed that I had a shoe rack by the door and took his shoes off without me asking before I took him upstairs to show him where water had penetrated into middle bedroom through window frame and ran down wall after a big melt of snow in late February. He climbed the roof and assessed that roof was in overall good condition (unlike another roofer who told me I needed a whole new roof!). He believed the issue was due to debris from tree overhanging back portion of my flat roof flowing to and blocking drain box. Melting water from snow had nowhere else to go but up and over the drain box and down the outside wall of the house. He said he had installed drain boxes that keep leaves and other debris from blocking it. He sent me a quote a day or two later. I ultimately decided to hold off on doing any work right away based on the varying opinions from roofers on what the causation issue was (did I need an entire new roof or no roofing work at all - have an electrician install heat tape in drain box and down drain spout to prevent ice damming during the winter). Furthermore, two subsequent heavy rain storms showed no water intruded through the window frame, so the immediate need for repair had subsided. Certainly I would consider using John should I go with a new drain box option. He came across and knowledgeable.
Description of Work: Check roof for leak coming through bedroom wall/window frame
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Renee P.
06/2018
5.0
roofing
+ -1 more
Mr. Roccio inspected my roof in March 2018 and informed me that it needed to be replaced and not coated due to roof age (over 20 years) and condition. I was already aware of this and was prepared to get a new rubber roof. Due to the company's workload the next availability in May. I was willing to wait due to the fair price and 20 year warranty with no required coatings. The was the best warranty I had come across for the price. He called a few days before they were ready to came out. On 5/1/18, they installed my new rubber roof, showed up on time, cleared their work area, gave a thorough description of the work that was done, and walked me around the outside perimeter. I forgot to ask for a picture of the roof, but checked it out on Google Earth:). They should incorporate taking pics of the before and after in their process. Otherwise, everything was very good. There have been at least two very heavy rains since the work was done with NO LEAKS!!
Description of Work: New rubber roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,985
Lois S.
05/2018
5.0
roofing
+ -1 more
After several years of my home roof not requiring a coating, John said it was time to recoat the roof. Since the old roof was 15 years old, I thought I would just go ahead and replace it. He called a couple days ahead to schedule for the roof and to let me know what time he would arrive. John and his crew were meticulous and paid great attention to detail. He explained how the old skylight was improperly installed using roof cement. John properly framed and installed the new skylight along with a new rubber roof, which won't require any coatings. This fact alone will save me money in the long run. The whole job took four hours. I couldn't be more pleased.
Description of Work: New Roof and Skylight
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,985
Philip H.
03/2018
5.0
roofing
+ -1 more
I was selling my house in Philadelphia and I needed to get the roof looked at. I called John and he was very responsive. He swung by the house, checked out the roof, and told me what it needed and what it would cost. I thought the work quote was reasonable as well as the price. I never thought he was pushing me on fixes I didn't really need. I managed several home construction professionals while selling my house and of all of them, I thought John was the most fair and the most trustworthy. I would hire him again in an instant.
Description of Work: Re-sealed flashing details and coated the entire surface.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890
Response from John Roccia's Family Roofing Co
Thank you [Member Name Removed] for taking the time to write this nice review. Thank You John Roccia
Dottie S.
10/2017
5.0
roofing, siding, skylights
+ 1 more
Excellent workmanship, awesome results, extremely satisfied -- total peace of mind! Definitely a worthwhile investment considering the extent of the damage and work required to repair and replace. Absolutely recommend A+++!
Description of Work: Extensive repairs to 34x10 flat coated roof. Removed leaking skylights and roof covering, replaced all decking and insulation, and installed white-granulated roofing system (Certainteed, 20-yr warranty). Tremendous, worry-free upgrade! Also repaired and replaced a 6x8 shingled section of sloped roof (damage caused by flashing installed incorrectly by previous owner @1998).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from John Roccia's Family Roofing Co
Thank you for taking the time to write your review, it was a pleasure doing business with you, if you need any help in the future just give us a call. Thanks again, John Roccia
Robert D.
09/2017
5.0
roofing
+ -1 more
Awesome. Different roofer wanted to replace the roof .
Description of Work: Leak repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from John Roccia's Family Roofing Co
[Member Name Removed], I appreciate the kind comments, if was a pleasure doing business with you. Let us know if we can help you in the future. Thank You, John Roccia
Gretchen S.
08/2017
5.0
roofing
+ -1 more
John is awesome. He is very responsive, He has done several jobs for me including an urgent request to check work being done by another home contractor that had to penetrate the roof. John's work is fantastic and I am honestly impressed at how quickly it is completed. He is no nonsense!
Description of Work: Aluminum coating added to multiple sections of flat roof on 3 story twin.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from John Roccia's Family Roofing Co
Thank you [Member Name Removed] for taking the time to write your review, it was a pleasure doing business with you. Thanks John Roccia
Michael D.
07/2017
5.0
gutter cleaning
+ -1 more
Service was prompt, courteous, and professional. I would not hesitate to call again if necessary.
Description of Work: Gutter work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from John Roccia's Family Roofing Co
Thank you [Member Name Removed] for taking the time to write your review. Sincerely, John Roccia
Joan C.
06/2017
5.0
roofing
+ -1 more
As always, John arrived on time and fixed the problem. This is the fourth time I've used John and I will not use anyone else. I know I can depend on him to determine the issue, let me know exactly what is needed and handle it . He will not try to sell you a service you do not need. I trust him completely. He is professional, his prices are competitive and he is extremely responsive. Definitely an A+ operation.
Description of Work: After a heavy rainstorm with heavy winds I found water on my inside chimney and in my garage directly under the outside door to the attic which is located above the garage. He determined that I did not need a new roof but did need the metal flashing sealed around my chimney and the flashing around my attic door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from John Roccia's Family Roofing Co
[Member Name Removed], Thank you for taking the time to post your review. It is always a pleasure working for you. Sincerely, John Roccia
Edmund A.
05/2017
5.0
roofing
+ -1 more
It could not have gone better. I have never seen a more hard working, dedicated, efficient group of people work together as this family roofing business, John Roccia's family roofing. I was so impressed with their teamwork, their dedication, hard work, professionalism, and expertise in carrying out the task of removing my whole roof, and replacing it with an entirely new roof. From start to finish their diligence was so admirable. And they left my house looking perfectly clean at the end. I could not have made a better choice in having this family roofing business provide me with such an important need, a new roof. Highly recommend them.
Description of Work: I needed a complete new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from John Roccia's Family Roofing Co
Thank you for taking your time for writing such a nice review, it was a pleasure working for you. Thanks again, John Roccia
Eric R.
05/2017
5.0
roofing
+ -1 more
great job, Best roofer I have ever used in my life
Description of Work: coat roof, I do it every several years, Aluminum color. house stays cooler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$745
Response from John Roccia's Family Roofing Co
Thank you taking time out of your busy day to write such nice comments. It was a pleasure working for you and it you need anything else please let us know. Thank you, John Roccia
Richard D.
05/2017
5.0
roofing
+ -1 more
Straight and forward to deal with. A+
Description of Work: Philly Row home, new roof and drain spout repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,170
Response from John Roccia's Family Roofing Co
Thank you [Member Name Removed] for taking your time to write such a nice review. It was a pleasure doing business with you. Thanks again, John Roccia
jay B.
05/2017
5.0
roofing
+ -1 more
very well. I was under tight timelines and they got it done pronto.
Description of Work: replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from John Roccia's Family Roofing Co
Thank you for taking the time for writing your experience with our company, it was a pleasure doing business with you.
Jose P.
02/2017
5.0
gutter cleaning, roofing
+ 0 more
Excellent, responsive, honest, very clear communication. I will use him again and recommend him to anyone.
Description of Work: Patch and repair slate roof, clean gutters, patch flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Response from John Roccia's Family Roofing Co
Thank you for taking the time to post your experience that you had with our company.
Eric R.
01/2017
5.0
roofing
+ -1 more
He's great. I have used him for years. He is the best roofer I've ever used. It was just him and it took 20 minutes. He's reliable. He knows what he's doing. Some of these guys when they have a problem they try to sell you something way bigger than the problem. He wants to make a living, but he doesn't want to cheat you. There was no dirt. It was perfect when he left.
Description of Work: He fixed my skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from John Roccia's Family Roofing Co
Thank you for taking the time to post your experience using our company for your roofing needs Sincerely John Roccia
Peter D.
12/2015
5.0
roofing
+ -1 more
Mr. Roccia was professional, on time, and quick to follow up. He said that we didn't work now and our roof, about 15 years old, but may a few more years down the road. It was a relatively brief conversation, and this is the first review I have written on any site, but I like that guy. The way he assessed the prior roof work the neighbor had done was direct but diplomatic. His is company will be the one I call when we do need work in a few years.
Description of Work: John Roccia came out to give an evaluation and estimate for roof work that might be needed due to a leak in an adjoining duplex that the neighbor said might be caused by our roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from John Roccia's Family Roofing Co
[Member name], I just want to thank you for taking the time to write this review. I appreciate the kind words, and if you need any work in the future just give us a call. Thanks again. John Roccia
Manuel G.
12/2015
5.0
roofing
+ -1 more
John Roccia was an excellent choice for replacing a roof. We found him through Angie's List and we were so fortunate that we selected him among other roofers! John calls his company "the honest roofer" and he is true to his online description. We contacted him in 2014 and after inspecting our roof he told us that it was not in immediate need of replacement and could withstand 1 or 2 more years. We decided to replace the roof in 2015. John's estimate was in line with other estimates we had obtained plus he provided a 10% discount for being an Angie's List member. We liked him above other roofers we considered because of his honesty (told us we didn't need to replace the roof right away), his professional and calm demeanor, and the fact that he would be performing the work himself (not just send a crew working for him). John told us that he would treat our roof as it was his own roof and that was true. He is the ultimate craftsman who pays attention to every detail and wants to make sure that he can deliver a roof with no blemishes. John and his crew (all family members) performed all the work promptly as described and, in addition, added some fixes at no cost that had not been part of the contract. He was always punctual and communicated effectively with us at every point of the process. During the roofing installation John discovered that one of our stucco walls was crumbling and recommended that we replace it. He asked us to inform him when the mason would come so that he could come back and coordinate work with the mason, as some flashing would need to be added/extended. John came back several times and completed the installation of the roof flashing. Unfortunately, the mason's crew did some damage to some shingles and John also repaired that damage. We were so impressed by his commitment to our roof, above and beyond the call of duty! My wife and I wish that every contractor was as dedicated to his/her craft as John is to his. We highly recommend him. Can't go wrong with the "honest roofer".
Description of Work: Replaced house roof and garage roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Response from John Roccia's Family Roofing Co
[member name removed] and [member name removed] Thank you for taking the time out of your busy life's to write such a nice review. It was a pleasure working for you.
Dr. Jim S.
10/2015
4.0
roofing
+ -1 more
I think it went well. There were no problems and he was very punctual. I found it a bit odd though that each time he came out the job cost $300, regardless of what it was.
Description of Work: He repaired the roof a couple times, and I think cleaned the gutters one of those times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$300
Joan C.
09/2015
5.0
roofing
+ -1 more
He came and gave me the estimate and the date he was going to do the work. He was there first time in the morning and the job went wonderfully. He was very professional. They cleaned up every single day to where you would not even know they were there.
Description of Work: He put on a whole new roof plus a porch roof so that I could sell my house. He also coated the flat roof in the back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from John Roccia's Family Roofing Co
Thank You [Member name removed] for the nice words you posted on Angie's List. It was a pleasure working for you. Sincerely John Roccia
Lois S.
08/2015
5.0
roofing, skylights, interior painters
+ 1 more
Called John Roccia in 2013 for a roof coating and was told to wait another two years because the roof didn't need coating. Called him in June of this year for the coating and John said he would come out to look at the roof and get back to me with an estimate. He did this a few days later and said it still didn't need a coating for another two years. He did notice some loose flashing, the skylight needed to be painted to avoid rusting, and the vestibule roof shingles had to be sealed. I knew I had a problem with the vestibule leaking in bad rain storms and wasn't home when John came to inspect the roof to ask him about it. John is so observant he recognized the problem. What I like most about John is his communication. He emailed a detailed estimate, which I signed and sent a deposit. John confirmed by email he received the contract and deposit. I didn't have to be home when John did the work. I have complete confidence in John Roccia and he is the only roofer I will call.
Description of Work: Painted exterior of bathroom skylight, nailed loose flashing, sealed roof shingles in vestibule.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from John Roccia's Family Roofing Co
[Removed member's name], Thank you for taking the time to fill out this review, I really appreciate it. Thanks again John Roccia
Katherine D.
06/2015
5.0
roofing
+ -1 more
I live in a twin home in Northeast Philly, and I had a leak in my master bedroom in the fall of 2014. The roofer that last coated my roof attempted a repair, but the leak continued. I called 9 roofing companies, all of whom said that I needed to replace my roof. The quotes ranged from $2,500 to nearly $8,000. Then I called John Roccia?s Family Roofing Co. John came out and inspected my roof. He said that the roof did not need to be replaced, and he used roofing caulk to make a repair. He told me to send him a check if the repair held. The repair did hold, and several months and many heavy rains later, my master bedroom is still dry. When I do need a new roof, I am definitely going to call John Roccia?s Family Roofing!
Description of Work: Repaired leak in sloped, asphalt-shingled part of roof.
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Service Categories
Roofing,
Skylights,
Siding,
Gutter Cleaning,
Interior Painting,
Decks and Porches,
Drywall
FAQ
John Roccia's Family Roofing Co is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
John Roccia's Family Roofing Co accepts the following forms of payment: Check
Yes, John Roccia's Family Roofing Co offers free project estimates.
No, John Roccia's Family Roofing Co does not offer eco-friendly accreditations.
Yes, John Roccia's Family Roofing Co offers a 10% senior discount.
Yes, John Roccia's Family Roofing Co offers emergency services.
Yes, John Roccia's Family Roofing Co offers warranties.
John Roccia's Family Roofing Co offers the following services: Roof repairs, rubber roofs & shingle roofs