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Gorilla, Inc.

Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,

About us

Gorilla, Inc. is one of Philadelphia's premier home improvement experts, currently specializing in drywall and plumbing. We have over a decade of worth of experience in the industry and are considered by many to be masters within our field. Regardless of the size and scope of your project, we will employ our unique skill set to see your project through fruition. We will treat your property with the same personal degree of care and consideration that we utilize when working on our own properties. We have satisfied repeat customers that routinely call us for new projects. We are always looking for new clients. Feel free to contact us to schedule an initial consultation, we are more than happy to meet with you and discuss your project today!

Business highlights

Se habla espanol
Emergency services offered
5 years of experience

Services we offer

Drywall Install & Repair, Home Improvement Expert, Outstanding Customer Service, Plumbing Repair, Quality Craftsmanship

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
6%
2
0%
1
9%

Filter reviews by service

Showing 1-25 of 33 reviews
Robert D.
Dec 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Awesome contractor

Richard B.
Jul 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Competent and reasonable. I was happy

Timeka W.
Jun 2023
3.0
Faucets, Fixtures and Pipes Repair or Replace
This was a one person, maybe 2-person job, but 4 people showed up. Their appearance was not professional. A drain stopper was inserted that I didn't ask for. Now when I run bath water, the water slowly drains out the tub and because of the style of the drain cover, it takes longer for the water to drain out the tub.
Response from Gorilla, Inc.

"We apologize that you didn't approve of the crew's attire. Plumbing is a dirty job at times and if you're working dirt is part of the job description unlike office jobs. If there was a problem with your drain going down slow that means the line must be clogged. Had you called us which you never did so , we have no problem with fixing anything that may or may not have done wrong free of charge. Transparency goes along with open clear honest communication."


Peter C.
May 2023
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Ismael and his two man crew were very efficient and did a great job of installing an outdoor spigot in the front of the house. He communicated with me before the job and did on-site inspection ahead of time explaining the project. I recommend Gorilla Inc with enthusiasm they did a great job and were reasonably priced.

Zachary G.
May 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Fast, friendly and hard working

Miguel T.
Apr 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$250
They saved me money, compared to what other plumbing companies were charging to clear a clogged kitchen drain. I was told by other plumbing companies that I needed to pay thousands of dollars to fix the problem. Gorilla company quoted a reasonable price and they did not have to do what others suggested to fix the problem.

Ryan M.
Apr 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
I called a well known national plumber. I was not on location but they pushed my wife into thinking it was a $5k project. Needed a new sewage ejection pump plus an insane cleanup process. Gorilla inc came out for a second estimate and not only got the sewage ejection pump working in 5 minutes (quick reset)- he had the professional cleanup done with in 24hours for a 5th of the price. I cannot recommend Gorilla Inc. more!

Sharon W.
Mar 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Hismael and his team helped me out tremendously - I had a disastrous leak causing major damage in my house due to some major issues with a roof deck. They got right to work to help me, stopped the leak, corrected the drainage issues, replaced the drywall both upstairs and down (walls upstairs ceiling downstairs). They even painted afterwards at no extra charge. Very kind and decent pros that helped me out during a really tough time and walked me through the issues that needed to be addressed.
Response from Gorilla, Inc.

"Thank you for giving us the opportunity of working on your assignment. God knows that nowadays people are leery of working with unknown contractors due to past horrific experiences. Our hearts went out to you when we saw the severity of how dangerous the circumstances were involving the work that needed to be done. So we did what we do best spring into action. Your a wonderful client it was a pleasure helping you. Always remember that you are good with us , and if you ever need our assistance in anything Gorilla Inc is at your disposal . Thank you for choosing us."


Signe and Jon L.
Jan 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Friendly, straightforward, hard working.

Joshua M.
Jan 2023
0.5
Faucets, Fixtures and Pipes Repair or Replace
$550
Very unprofessional and seems unable to complete a job. Had to get another plumber to come behind this company and correct their incompetence and shoddy work. I will be taking this company to court.
Response from Gorilla, Inc.

"We were never notified of any issues or reoccurring problems with our work. Certainly, anyone who contacts us for services and puts in any type of complaint is handled free of charge and all expenses are on us. Evidently, this customer decided to choose to call someone else when you could have called us if we even serviced your property as I do not recall phone calls or complaints from this customer to justify this review. We ask you to present proof that you contact us about any recurring issues after we may or may have not serviced your property. Either written or verbal conversation with a representative or a copy of a recorded voice-mail showing."


Signe and Jon L.
Dec 2022
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Helpful, clear, and did the work in a difficult space in freezing weather. I wanted to leave a good review but do not like giving you a phone number.

Anita S.
Jun 2022
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Arrived late but work was good

Ameenah S.
May 2022
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Professional

K S.
Jan 2022
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
My service date was January 11, 2022. One day after I started looking for a plumbing professional. Hismael and Carlos were on-time, addressed exactly what I asked for and cleaned up. That was very important to me. After explaining other issue's I wanted addressed at some point in the near future, Hismael took the time to check them out and offer a temporary fix to the one most pressing as it will be a bit more involved once started. And it worked!! I will definitely be seeking his services again due to the professionalism & respect he showed to me and my property. Thank you Hismael! See you when it gets warmer.

Jeannie R.
Dec 2021
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Very responsiveâ  great communication and follow-through. It is getting rare these days to find anyone who does what they say they're going to do as in show up! This company called me right away and then were able to come out the next day for a non-emergency plumbing fix. No job too small which is hard to find as well. Very reasonably priced. I would hire again.

Robert D.
Dec 2021
5.0
Yes, I recommend this pro
I'll give them a thumbs up

Jennifer M.
Nov 2021
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$375
Live in an older row home, so I knew the job would be a struggle but it was repaired!!!

Eleanor E.
Nov 2021
4.5
Yes, I recommend this pro
$500
They were hear in the morning and finished this afternoon. I was satisfied with their work.

Rosalyn Y.
Oct 2021
1.0
$780
A full review will be written this weekend. In the meantime, do not hire this ?pro.?
Response from Gorilla, Inc.

"This woman never hired gorilla inc ask her to produce a proposal with our stamp."


Noah S.
Oct 2021
1.0
Faucets, Fixtures and Pipes Repair or Replace
Does not show up when agreed and will subcontract work to those not qualified. Do not use for plumbing.
Response from Gorilla, Inc.

"Sir as I recall you purchased material from Amazon or some kind of online service not suitable for the job that had to be done. Also, you undermined the assignment by telling us that the pipes could be easily accessed via a crawl space that a five-year-old would not fit in because you were being extremely frugal and had a budget of under two hundred dollars. The sad part is that although you knew the situation was really uncomfortable to work in your miniature short space torture chamber the job was completed. The fact of the matter for which you are upset. Is because we are so busy that we couldn't get to your location right away & you live in."


Maria B.
Aug 2021
2.5
They left the electric plugs exposed, did not put lights switch covers back on. Left some of the wall unsanded. Left my back porch dirty did not clean up the saw dust left behind. Boarders in closet not completely attached to wall. I would not recommend nor hire them again.
Response from Gorilla, Inc.

"This woman scammed us she stated to the crew that she only wanted the ceiling in the dining room and three closets repaired. Once we were almost done then she claimed that she wanted her whole dining done including the walls over top of her paneling. She has a proposal where the original order was made by her saying none of that. Avoid conflict we installed the drywall at the same price as the three closets and ceiling. she is a scammer beware contractor."


Latricia G.
Aug 2021
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$374
They are very professional and excellent at explaining what needs to be done. They are punctual and will do everything to get the job done correctly.

Matthew P.
Aug 2021
5.0
Yes, I recommend this pro
Hismeal is a great communicator and easy to work with.

Helene R.
Jul 2021
3.5
Yes, I recommend this pro
$1,200
Hard working group. Resolved any and all problems that cropped up. Completed the job to my satisfaction. Definitely would hire again.

Leslie G.
Jul 2021
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
This repair was was multifaceted and the company was willing to do what was necessary to complete the job.
Showing 1-25 of 33

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gorilla, Inc. is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: 8:00 AM - 6:00 PM
Gorilla, Inc. accepts the following forms of payment: CreditCard
Yes, Gorilla, Inc. offers free project estimates.
No, Gorilla, Inc. does not offer eco-friendly accreditations.
No, Gorilla, Inc. does not offer a senior discount.
Yes, Gorilla, Inc. offers emergency services.
No, Gorilla, Inc. does not offer warranties.

Contact Information

2043 East Birch Street, Philadelphia, PA 19134

Service Hours

Sunday:8:00 AM - 6:00 PM
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:8:00 AM - 6:00 PM
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