About us
Fetch! Pet Care has been part of the Philadelphia Center City dog walking and pet sitting community since 2006. We have grown to be the largest and most trusted provider in Philadelphia to our clients and their pets. Whether you need a dog walker in Center City, cat visits in University City, puppy care in Fishtown, or a pet sitter in Rittenhouse Square, we've got your tail covered! For your convenience and peace of mind, our Pet Care Coordinators are available from 8 a.m. to 8 p.m., 365 days a year to ensure we are always available to personally match the perfect provider for all of your pet care needs. Let us earn your trust and business!
Business highlights
Services we offer
- Private Daily Dog Walks - Cat And Small Pet Visits - Puppy Care - "Almost Overnight" In-Home Pet Sitting - Specialty Services & More For your convenience and peace of mind, and comes with glowing reviews. We offer a free in-home consultation and your satisfaction is guaranteed. We've Got Your Tail Covered!, background checked, bonded, insured, our Pet Care Coordinators will personally match you to the perfect dog walker or pet sitter employee on staff who's trained
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 11% | ||
| 3% | ||
| 0% | ||
| 0% |
"Thank you [Member Name Removed]! It's our pleasure. :)"
"Thank you [Member Name Removed]!"
"Thank you for taking the time to leave a review on Angie'[Member Information Removed] List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie'[Member Information Removed] List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie'[Member Information Removed] List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
It was fine.
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
"Thank you for taking the time to leave a review on Angie's List! We appreciate your business!"
It worked out really, really well. We have used them four times now. Our cat likes him and we have had to travel. We just used him last week as a matter of fact. I have no idea how much they charge. My husband always handles that, but because the cat likes him so well we just keep having him back. We are going to use him again.
"Thank you for taking the time to review our team on Angie's List! We enjoyed working with you and your pets. :)"
"Thank you for taking the time to leave feedback on your experience with our team on Angie's List. We appreciate your business and look forward to the next time you need pet care."
"Thank you for taking the time to leave feedback on your experience with our team on Angie's List. We appreciate your business and look forward to the next time you need pet care."
I was texted after Shelby's first walk with him. All went well and my dog was not so anxious when I returned from a long day at work. I had time to relax before taking her out! Beneficial great service for Shelby and pure luxury for me.
"Thank you for taking the time to leave feedback on your experience with our team on Angie's List. We appreciate your business and look forward to the next time you need pet care."
We have used Fetch at least 5 times at two different homes.
Each time, the office staff were quick to respond to our requests and matched us with a GREAT caregiver. They were very understanding when we had to change a visit at the last minute due to a pet death.
Their process is really a good one. The caregivers (3 different ones) came over to meet the kitties before we left and to talk with us. They ask for a detailed description of each pet including personality and friendliness traits as well as standard size, weight, etc. The caregivers each spent about 30 minutes with us at this initial visit.
It is obvious that the caregivers are good ones because each time we return home, the cats are clean, the litter tray is clean, and the food and water dishes are clean and full. (Note for non-cat "people:" When cats are upset, they tend not to clean themselves and their fur is matted and they shed a lot).
We intend to keep on using Fetch as long as we have pets and travel!
"Thank you for taking the time to leave feedback on your experience with our team on Angie's List. We appreciate your business and look forward to the next time you need pet care."
"Thank you for taking a chance to leave feedback about your experience with our team. We appreciate your business!"
"Thank you for taking the time to provide a review on Angie's List!"
Then we changed dog walkers--also fine after the transition. Annoying to have to change walkers after a few months, but pretty standard for the dog-walking groups--no one ever seems to stay for very long.
Fast forward another 1-2 months later, and they abruptly stop our service because our second walker was moving unexpectedly out of town to help a sick family member. I find it completely unprofessional that they told me 2 days before (a tuesday) that the last walk for our dogs would be that thursday, and they had no backup person. When I asked how long they knew, they admitted their employee had given them two weeks notice, and they had tried to find another replacement, so they could transition us, but ended up having no one to cover our area (West Philly) so we were out of luck 2 days before our needed walk schedule.
We both work full time and long hours and need our dogs walked on a regular basis--to be unavailable suddenly was a big disruption and how they handled it was completely unprofessonal. I wouldnt trust them to not do this again, so I can't recommend re-hiring. There are other companies in the area that will do the same work with the same reliability for similar prices.
"Thank you for taking the time to provide feedback through Angie's List. We are sorry our team was not able to continue your services without interruption. Unfortunately we were faced with our two walkers in West Philly leaving our team very close together. We were very sad to lose both these great walkers who both had to move our of state for different personal reasons. Many of our team members have been working for us for 5+ years so this is not a common occurrence for our staff. We have changed our process to ensure impacted clients are notified as soon as possible of any staffing changes that will cause service interruptions. Thank you again for your business and providing feedback so our team can continue to grow and improve!"
"Thank you for taking the time to provide a review on Angie's List!"
Licensing
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