Cullinan Plumbing & Heating LLC
About us
Licensed plumbing and heating company serving Philadelphia and surrounding suburbs. -
Business highlights
Emergency services offered
15 years of experience
Services we offer
Commercial and residential plumbing, drain cleaning & remodeling., heating
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.17 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 0% | ||
| 14% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Michael H.
Jan 2020
Jim the owner completed the job himself. He put a bucket under a faucte in the basement that he left open and was leaking. He never told us. The room he left it in was finished. I did not go to the basement for 3 or 4 weeks since he finished. I went down tonight on an unrelated issue and saw the bucket was overflowing. It must have been overflowing for weeks. There is black mold all over the walls and the rug in half the room was soaked. We have Servpro Restoration Services coming to clean up tomorrow.
Response from Cullinan Plumbing & Heating LLC
"Mr. [Member Name Removed], As we discussed when you were texting my personal phone the other evening, I did not leave the bucket there. I have been doing the winterization and dewinterization on your house for over 15 years and have always treated you and your home with respect. After you called my office at 11:30 on a Sunday night clearly intoxicated and left a message yelling and cursing, I told you that I would have to end our business relationship. You asked if I could come show your new plumber how to properly winterize your home, which I did, because even after the way you treated me I respect my customers and did not want to leave our business relationship on a bad note. I am sorry you have damage to your home, but it was not because of me or my work."
Bobbie B.
Dec 2015
Demolition of the bathtub and surrounding tiles went pretty well. Installation of the shower went well except for the serious defects in the bathroom that resulted from removal of the tub and installation of the shower. My main problem with this contractor is not the quality of the work itself but the fact that he did not fully explain what the shower was going to look like and certainly did not explain that I was going to end up having to pay another contractor just under $2000 to replace the drywall and tiles that were ripped out as a result of the plumbing work.
Also, the shower has inadequate water pressure - a defect about which I complained at the time of installation -and I asked these plumbers not once but three times to replace the flush handle on the toilet. They never did. Someone else who was painting my bathroom said that what the toilet needs is a new flapper so that's another plumber I'll have to hire.
This plumbing outfit should really work with a company that does sheetrock work both to minimize the cost and to facilitate coordination of the two projects. The bottom line is that no-one at Cullinan gave me any idea of the extra costs I would incur as a result of their work or provide a detailed explanation of what the shower unit would look like. It's just one more example of a contractor taking advantage of a female consumer.
Also, the shower has inadequate water pressure - a defect about which I complained at the time of installation -and I asked these plumbers not once but three times to replace the flush handle on the toilet. They never did. Someone else who was painting my bathroom said that what the toilet needs is a new flapper so that's another plumber I'll have to hire.
This plumbing outfit should really work with a company that does sheetrock work both to minimize the cost and to facilitate coordination of the two projects. The bottom line is that no-one at Cullinan gave me any idea of the extra costs I would incur as a result of their work or provide a detailed explanation of what the shower unit would look like. It's just one more example of a contractor taking advantage of a female consumer.
Gail B.
Nov 2015
The installation went smooth. Jim showed up on time, his work was excellent and I would call in for
future work.
future work.
Barbara L.
Jun 2015
unknown
Jeanne C.
Jan 2014
Cullinan Plumbing is very professional. Service was excellent and everything is working perfectly. If you're looking for a reliable plumber this is one of the best.
Steve S.
Jan 2013
See above
George S.
Dec 2012
Great job, would use Tim and his team any time.
Licensing
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FAQ
Cullinan Plumbing & Heating LLC is currently rated 4.1 overall out of 5.
Yes, Cullinan Plumbing & Heating LLC offers free project estimates.
No, Cullinan Plumbing & Heating LLC does not offer eco-friendly accreditations.
No, Cullinan Plumbing & Heating LLC does not offer a senior discount.
Yes, Cullinan Plumbing & Heating LLC offers emergency services.
No, Cullinan Plumbing & Heating LLC does not offer warranties.