Condino Heating & Air Conditioning Inc

Entire work crew was knowledgeable and efficient. Crew cleaned up each day. Price was 30% less than other estimates.

Went very well. Diagnosed problem. Ordered part and was back when we scheduled him. Fixed quickly. Price was very fair.

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Condino is fantastic. I bought my HVAC system from them 5 years ago and made the mistake of having other companies service it because they charged less. When the furnace stopped working on a cold morning, one of those companies came out to diagnose the problem, they restarted the furnace and recommended I replace the collector box for $1500. I emailed the guys at Condino and got a call back within minutes. They researched the problem and explained what needed doing and ordered the right part (which was covered by warranty). When the heat went out the next morning, the owner walked me through restarting it and then came out in the afternoon and replaced the part. They were incredibly responsive, thorough and fair. I will never use anyone else again.

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UPDATE (4/17): A/C worked well on the first warm day of the year, so no complaints thus far on the workmanship. However, it seems that the communication problem is worse that I thought in my review below. I was told from the outset that I woud need to hire a roofer to put a permanent seal around where the roof was cut for the ductwork, so I have no problems there. However, after having that roofer return multiple times to correct an on-going leak, it became apparent that the problem was actually a lack of seal in the ductwork itself. When I called Condino to report this, they basically shrugged and said this was the roofer's problem. I spent $10K on their work and for that I got no apologies, no offers to make it right, only an implication that somehow I was supposed to know that. If I had known from the outset, there would be no problem- I'd just tell the roofers to take care of that while they were up there. Instead, this is surely going to cost me another couple hundred dollars to bring them out for a separate job. This isn't enough for me to say they did bad work- again, the A/C itself is great- but it sure leaves a bad taste...


ORIGINAL REVIEW:
I cannot speak highly enough of the quality of the work done. The workers were thoughtful and creative in the solutions/strategies they designed and the result was a system that is nearly invisible and consumes only a negligible amount of closet space. They did the job in a way that other contractors said was impossible and did so at a price only slightly above what others quoted for vastly inferior solutions. Summer has not arrived, so I cannot speak to the effectiveness of the system (and I will update this review at that point), but aestetically, it has surpassed my greatest hopes. In addition, the job was done quickly and in a highly professional manner. There was not always good communication regarding the days that work would start or be performed- if I did not work from home, this may have been a greater problem. However, as it stands, I had a very positive experience and would recommend Condino to others.

Everything went very smoothly. The installation took place within the timing described and the plumbing work was not just good - it was 'elegant': very neat, good looking and took up very little space. I was very pleased

This is our second experience with Condino. The first was last winter when we had problems with our furnace during the blizzard; this time it was our AC. Rob came to our home both times...he remembered us, our home and the little details related to his first visit. In both situations, they responded quickly, diagnosed the problem and gave us a more than fair quote for the parts and labor. Not just very professional, but friendly, too. I would absolutely recommend this company to anyone who needs AC/Heating services.

They were very specific in the time and what was to be done each day . Installation of both units went smoothly . They were very thorough and detail oriented and clean . The owner of tyhe company checked in during the process and again at the conclusion
to see if I was satisfied with the install. I was extremely pleased and would use thewm again and recommend them .

There was a problem with the cooling. Condino was the contractor we used to install the unit for us when we moved into this house 10 years ago. It was just a repeat business for us. They really tried to save me money. Their service was good. They have expertise in their job. If we are stuck in a last-minute situation and have a problem they make every effort to come out and carry out the service. It's a family-owned business. The work is not subcontracted. I think that serves a point.

Condino Heating and Air Conditioning Inc. Company gave me a good price. The workers that came out for the install did a good job. The first time they did the installation was about a year earlier and that was a difficult installation because they had to run pipes from the basement. They came in and figured out how to do it and it was done without any fuss. This time, the install was much easier for them. I got four other bids and Condino Heating and Air Conditioning Inc. Company was the lowest of all. I would use them again in the future.