Castelli Roofing is a family owned and operated business. Every customer is important to us and we treat you like family. My name is Marcy and I handle every customer call. My husband, Robert is on every job. It might be time to get your roof Serviced! Servicing older roofs and new roofs is extremely important to maintain the your warranty. Most roofs should be serviced every 3 to 5 years. Special rates on Roof Services are offered this time of year. Did you know that we are OSHA 30 trained and card carrying members for OSHA 30. We are above the City of Philadelphia's L&I requirement for OSHA training. Approved Contractors under the PA Housing Finance Agency (PHFA). This is a home improvement loan at 1% interest lending homeowners from $1,000 to $10k. Did you know we are also winners of YELP in 2016 & 2017, Best of Philadelphia for 2015 and 2016 and Best of USA - Philadelphia for 2014 and 2015. I want to personally thank my Angie’s List Customers who are so very loyal. Keep your reviews coming. Angie's List Super Service Award Winners from 2008 to 2016. Remember, we are a family owned and operated company and we do not have separate sales men trying to sell you work! Robert (owner/operator) is on every job, estimate, and inspection. Always feel free to call Marcy with you questions, concerns and work requests. Our customers are our primary focus and we look forward your calls. We will always do our absolute best to make you a satisfied customer. We pride ourselves on our customer ratings and we will always strive to be an "A" rated company. But, sometimes, we can't please all of the people, all of the time and we can only work towards improving ourselves and our company.
& GENERAL CARPENTRY, & PAINT., & SLATE ROOFING, BATHS, CARPENTRY-WOODWORKING, CERAMIC & MARBLE TILE, CHIMNEY CAPS, DOORS, FLOORING INSTALLATION, GENERAL CONSTRUCTION, HISTORICAL, NEW WALLS, REMODELING- KITCHENS, ROOF COATING, RUBBER, SHEETROCK, SHINGLE, SIDING, SPACKLE, STAIRCASES, WINDOWS
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
5% | ||
2% | ||
2% | ||
2% |
"Thank you very much for your review. It is important to us as well as any potential new customer"
"Unfortunately that specific skylight was manufactured defective. The customer took great video which proved it was defective and I was able to get a new skylight at no charge for the replacement. Very rare for this to happen. Glad together we were able to resolve the problem. Thank you"
"One of my best customers ever! Thank you for the write up. Thank you for buying my guys lunch and offering cold drinks during the duration of the job. We really appreciated that very much."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"The new roof installed was a white “granulated” modified bitumen rubber membrane. I am not the Manufacturer of the material. Your granulated roof sheds granules from the roof. It is unusual that it would last this long butAgain I am not the manufacturer only the installer. I cannot control how many granules are on the membrane or how many how or much come off the membrane. The roof has never leaked and that is the ultimate goal. Your pricing was good the service was good and I’ve answered all of your questions promptly and to the best of my knowledge. Your rating of our services is not really accurate since I did not make the membrane simply I installed it."
"Thank You for your review. It is important to me and to potential other customers."
"Thank you for that kind review"
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"[Member Name Removed] The new white granulated rubber roof has small granules baked And embedded into the membrane by the manufacturer. This is how I purchase the material from the supply house. It has nothing to do with me or my company. This product will last for a minimum of 15 years but I have seen it last longer. The granules will shed from the membrane over times. My rating should be based on the quality of service and response time not a small amount of manufacturer white granules that shed over time. There’s nothing I can do to prevent that. The granules protect the membrane."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you so much for your kind review."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Thank you kindly. Your review helps others make an informed and educated decision when selecting a contractor."
"Just to be clear here and the customer is also aware and has an additional estimate for this problem to be corrected. Yes she paid for a new gutter but the actual Shingles roof that we did not install was done incorrectly. The existing shingles were installed to short to the end and the gutter has a gap in Between the Shingles roof line and the gutter. Since we did not install the Shingles roof, we made additional recommendations on how to remedy the problem. Since then the customer has reviewed our additional estimate and said she would be moving forward once she is ready. The F rating is not fair since it is the Shingles roof that was incorrect installed and not the gutter we installed. I am hoping this customer reconsiders and updates Her rating/post."
"Thank you for your review."
"I haven’t heard from this customer since any work was done and no chance to remedy or correct whatever he is saying. I will follow up on Monday with this customer since this is the first time I am seeing this feedback. I would love to know the address so I can follow up Could not find this work by this name. ?"
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
"Sorry. Your request was a little sketchy. We did inspect the Shingle request and called but got [Member Information Removed] answer or call back. Weather has caused us to be somewhat behind this month since the month of February rained more than the entire year. Record amount of rain in February amounting to over 6" in Philadelphia caused my estimate schedule to be behind. If you still want me to inspect the North 10th Street request, I would be happy to do so. I am sorry for any confusion. Let me know if I can still be of any help to you."
"Thank you for taking the time to provide a review. Each customer and every review is important to me and our family owned company (as well as important to the next customer)."
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