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Bill Frusco Plumbing Heating & Air Conditioning

4.5(
101
)
Electrical Baseboard or Wall Heater - Repair, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,

About us

Welcome to Bill Frusco Plumbing, Heating and Air Conditioning. We are a plumbing, air conditioning and heating contractor serving Philadelphia and the surrounding suburbs or Bucks, Montgomery, Delaware and Chester Counties with superior service and exceptional workmanship. Whether you need a plumber for a fairly minor repair or want an entire new kitchen or home heating and cooling system, we provide affordable service to meet your needs. Ask about our senior discounts.

Business highlights

Emergency services offered
62 years of experience

Services we offer

& Air Conditioning – Drain Cleaning, & Kitchen & Bathroom Remodeling., Basement Waterproofing, Heating, High Velocity Jetting, Plumbing, Trenchless Pipe Replacement, Video Pipe Inspection, Water Heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5101 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
8%
2
4%
1
4%
Write a review
Showing 1-25 of 101 reviews
William K.
Jan 2023
5.0
Yes, I recommend this pro
$100
Bill Frusco and his team of workhorses are the, hands down, most reliable plumbers I know. They stand by their work. All the specialists are very clean, respectful, and knowledgeable. I tried the handy men etc. , but always regret it, then call Bill Frusco to fix it. Great experience and so easy to set an appointment.
Anm N.
Nov 2022
5.0
Yes, I recommend this pro
Reasonable price and excellent customer service. Very thorough in estimation of future job
Robert J.
Nov 2022
5.0
Yes, I recommend this pro
John was great
Rachel J.
Sep 2022
1.0
$200
The service man was nice. The work didn’t address the issue.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"We originally sent someone out to diagnose issue. He gave two options for a toilet flange or to reseal toilet. He resealed the toilet but the leak was still present. We came back out and left an estimate for a toilet flange to resolve the issue. Still waiting to hear back from landlord to schedule."

Gerald B.
Aug 2022
5.0
Yes, I recommend this pro
$295
On time, Quality workmanship, fair price, well satisfied.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you so much for this 5-star review, [Member Name Removed]. We are honored and happy you chose to give us the chance to earn your business. Let us know if we can be of any further assistance. Thank you again."

Lauren H.
Jul 2022
2.0
$6,000
My husband and I have been using Frusco plumbing for the last 12 years, and my parents used them for the 20 years before that, but I am genuinely sad to say never again after a pretty unpleasant experience this week when our sewage pump went - started with the emergency service calls on Sunday night (multiple calls unreturned despite the operator saying they passed them along). Next a condescending, arrogant plumber named Mark who showed up almost 90 minutes after the estimated time he provided to the first plumber who arrived. Then Mark decided to be openly rude and disrespectful in response to my husband’s questions. (Mark told the owner that he had to be “stern” because he thought my husband wouldn’t pay the service charge- despite 12 years of plumbing projects that we’ve happily paid for fully and without argument AND at that point we had no information to even discuss a cost). Then when actually installing the new pump today, sewage “discharge” got put on our front lawn by the same person, right next to the kids’ wiffle ball bat. When we discussed this with the owner, after he chuckled at my husband’s concern, he said they aren’t sewage cleanup so he doesn’t know what to do but he’d send someone to shovel it up. While I appreciate the offer, that didn’t bring any confidence, and if you don’t know how to clean it up, maybe the plumber shouldn’t have put it on the front lawn, right? (There was another area away from the front lawn that they put it two days ago - why not there again?) But when I asked that question, that was apparently the point where the owner got too frustrated with our complaints/concerns. I also asked what the difference was between sewage contaminated sludge and “discharge” and no one could answer that either. I do believe the owner did the best he could in the situation, and he was very responsive to our concerns earlier in the week, but this was too much. The quality has definitely gone downhill.
Jack S.
Apr 2022
5.0
Yes, I recommend this pro
Fantastic they did a great work a little bit expensive
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you for your wonderful 5-star review! We are happy to hear our team did a fantastic job. Thank you for your business and let us know if you need us again in the future."

Michael G.
Mar 2022
5.0
Yes, I recommend this pro
The job went great ! Jimmy White did excellent work and was happy to answer all my questions. I had a LOT of questions. We used Frusco Plumbing years ago, and at that time I knew we found “our plumber”. Jimmy also pointed out what else we could get done and gave us an estimate WITHOUT any sales pressure or fear tactics. Our next water heater will be installed by Jimmy from Billy Frusco Plumbing guaranteed.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"We appreciate your nice review! Please call us again when you need us!!"

Jim L.
Feb 2022
4.0
Yes, I recommend this pro
$199
It was perfect and they were great.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"We are very thankful for your awesome review! Thank you for sharing your feedback with us as we are thrilled to learn you are satisfied with our team's work. Your business is much appreciated and if you need us again please give us a call at our office."

James W.
Feb 2022
5.0
Yes, I recommend this pro
$1,500
I had no complaints. Everything turned out very nice. It was affordable and they did a great job. They answer all of my questions. All around, it was very good. I would absolutely use the service again. They informed me with everything. I was very satisfied with the service.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you for your wonderful 5-star review, [Member Name Removed]! We are pleased to hear you are satisfied with the worked performed. Thank you for your business and let us know if you need us again in the future."

Lorraine K.
May 2020
5.0
Yes, I recommend this pro
They have been excellent. The techs always seem to know what they are doing and are familiar with the system. I would highly recommend them and I will hire them again.
Lynne C.
Aug 2019
5.0
Yes, I recommend this pro
$6,670
Very well. Mr. Frusco did a wonderful job replacing my street pipes, which are my lateral, curb trap and vent. He was very attentive and easily accessible if I had any questions or concerns. I now have no leaks in my basement! I would highly recommend him to anyone that needs major plumbing work in their home!!!
Lynette S.
Jun 2018
3.0
$6,000
Arrived 90 minutes late. Cement work supposed to be completed in 2 weeks which would give the ground enough time to settle. Cement work finally completed after 8 weeks. Cement work doesn't doesn't match what was there originally. Cement on both sides of center stairs is no matching or symmetrical.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Hello [Member Name Removed], We apologize that you are unhappy. Unfortunately due to the over abundance of rainfall that occurred during the months of April, May & June. This causes jobs that need to be cemented to take longer that usual to be completed. Once a job is completed, the new cement will not match the original cement. The difference is caused by the time frame and weathering to the cement over time. We appreciate you business and value you as a customer. Thank you, Bill Frusco Plumbing 215-728-1482"

Timothy C.
Mar 2018
5.0
Yes, I recommend this pro
Great service! The pipe under the tub was very hard to replace, and the plumber did it with out having to tear up my ceiling to get to it!
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Hello [Member Name Removed] Thank You for the great review. We appreciate your business. Glad we could help you. Please let us know if we can be of assistance in the future!! Bill Frusco Plumbing"

Gerry C.
Feb 2018
5.0
Yes, I recommend this pro
$149
called and got appointment for next day. My bathtub was draining very slow taking 15 minutes to clear and my kitchen sink also backed up after running 30 seconds or less. The Frusco guys arrived on time and after examining the bath drains and under my kitchen sink determined that the vent pipe was clogged up causing the drain system to get no air. Antonio and Larry quickly unclogged the vent and everything drained very rapidly. Had this problem off and on for 2 years but this was first time the problem was correctly fixed. Thank to Larry and Antonio.....
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank You for your wonderful review. We really appreciate your business. Please let us know if we can help you in the future. Bill Frusco Plumbing"

Victoria H.
Feb 2018
5.0
Yes, I recommend this pro
$300
They were prompt with giving me an appt on the day I called. They were neat and clean and fixed the problem quickly. I also had an estimate for a heater replacement.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank You for your great review!!! It is our pleasure to service you. Please let us know if we can help you in the future. Thank You, Bill Frusco Plumbing"

Patricia R.
Nov 2017
5.0
Yes, I recommend this pro
Great service they patch everything they demolish and I am really happy!
Stormy L.
Oct 2017
5.0
Yes, I recommend this pro
Very well, they arrived on time were very pleasant to work with and left the place nice and clean
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you for taking the time to review our service, we are glad you were satisfied. Please call us again if you should have any future issues! Bill Frusco Plumbing 215-728-1482"

Howard P.
Sep 2017
5.0
Yes, I recommend this pro
$1,200
I would use them again and recommend them for other members to use. 
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank You for taking the time to review our company. We are glad you are satisfied with Bill Frusco plumbing! We look forward to servicing you in the future!! Thank You, Bill Frusco Plumbing"

Donald T.
Sep 2017
5.0
Yes, I recommend this pro
The unit is great. There was a slight issue where the unit was very heavy and a step of mine got broken, and there was an issue with a closet door of mine. They weren't the cheapest, but they were professional and did a very good job. I would use them again. If I have something that needs to be done, it'll be them.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Good Morning, We are very happy that your are pleased with Bill Frusco Plumbing! We look forward to servicing you in the future. Please let us know if there is anything else we can do for you. Thank Again, Bill Frusco Plumbing 215-728-1482"

William W.
Aug 2017
5.0
Yes, I recommend this pro
$325
Great Job. Technicians were Very Clean, Pleasant, and Professional.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank You! We are happy that you are satisfied with you service. Please let us know if we can help you in the future. Bill Frusco Plumbing 215-728-1482"

Raymond S.
Aug 2017
5.0
Yes, I recommend this pro
$600
So far, so good. They did a good job. They were very professional, young men. They were a little pricey, but we had to get it done.
Ewunet T.
Aug 2017
1.0
never returned my phone inquiries.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"We apologize for the inconvenience,unfortunately we must of missed your call. The only thing we have in the computer is that you did cancel. If you have any other plumbing issues please give us a second chance. We would appreciate that opportunity. Thank You Bill Frusco Plumbing"

Rosanne M.
Aug 2017
5.0
Yes, I recommend this pro
$1,595
I got proposal on 7/27 and it was installed on 7/28 in the morning at the time promised. Left everything clean after removing old water heater and installing new one located on the 2nd floor.
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you for choosing Bill Frusco Plumbing, We are very happy to hear that you are satisfied with the installation of you new hot water heater. if you ever need any assistance in the future please give us a call at any time. Thank You Bill Frusco Plumbing"

Carollin M.
Aug 2017
4.0
Yes, I recommend this pro
It went well
Response from Bill Frusco Plumbing Heating & Air Conditioning

"Thank you for choosing Bill Frusco Plumbing. If you have any questions or concerns please call us anytime we will be happy to help. Thank You Bill Frusco Plumbing"

Showing 1-25 of 101

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bill Frusco Plumbing Heating & Air Conditioning is currently rated 4.5 overall out of 5.
Bill Frusco Plumbing Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Bill Frusco Plumbing Heating & Air Conditioning offers free project estimates.
No, Bill Frusco Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Bill Frusco Plumbing Heating & Air Conditioning does not offer a senior discount.
Yes, Bill Frusco Plumbing Heating & Air Conditioning offers emergency services.
No, Bill Frusco Plumbing Heating & Air Conditioning does not offer warranties.