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Basement King LLC
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,
About us
Give your home the royal treatment with Basement King! We provide free inspections and estimates. We have expert installers with over 20 years experience. We respect your home and your piece of mind!! If your not satisfied we're not finished! Call today to get information about our free products and services!
Business highlights
Emergency services offered
14 years of experience
Services we offer
& Crawl Space Waterproofing. Cracks & Wall Repair. Sump Pump Installation. Egress Window. Basement Finishing & Remodeling. Mold Remediation. Brick Pointing, & EZ Breathe Ventilation Installation., Basement, Exterior, Structural Repair
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.030 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 53% | ||
| 23% | ||
| 3% | ||
| 7% | ||
| 13% |
Showing 1-25 of 30 reviews
Michael P.
Apr 2016
nothing
LIBBY M.
Mar 2016
unknown
Lawanda W.
Feb 2016
unknown
Mary W.
Feb 2016
unknown
Elizabeth P.
Feb 2016
unknown
Anice P.
Feb 2016
unknown
Louise H.
Jan 2016
They were checking for mold and I did not have any confidence in what they were finding or wanting to do.
Ellen M.
Dec 2015
Installed basement system that is / properly and they are not available for follow up. .
Rodney S.
Nov 2015
.
Thomas M.
Oct 2015
unknown
Elias M.
Sep 2015
contractor showed up on time and job was completed in 1 to 3 days.No more water in my basement we can now continue with our basement remodel.
Mary R.
Aug 2015
“I was very dissatisfied with them, they left dust and dirt on my floor, sink, tub and shower and left paint on the shower on the shower hose and left wallpaper under the cabinet and all the mold was not removed in the shower and I had to remove the mold myself at the bottom of the shower”
KELLY M.
May 2015
- The 2 gentlemen who performed the work did a nice job- friendly, handled the issues that come up when dealing with a old house and didn't leave until the job was done and everything was clean!
Tiffany S.
Nov 2014
it went great they showed up on time worked hard and resolved my flooding
Lamont B.
Nov 2014
It went great they show up on time and finished my system in a neat, fast and professional matter
Ben S.
Nov 2014
It went well. He told me how he could correct the problem.
CJ M.
Oct 2014
Provider never contacted me after numerous messages and attempts to solicit a response and set up service
Response from Basement King LLC
"[Member name removed], as we stated to you previously in phone conversation we deeply regret the offer was extended to your local area but unfortunately we do not service that area. We explained that because of the error we would refund you to make you whole as we do not practice deception and welcome all new customers we are able to accommodate. We have been made aware that the incorrect advertisement has been removed and a refund issued to you. We again sincerely apologize for the misadvertisement. We appreciate your patience and hope you receive the service you are seeking from a local provider."
Joseph B.
Jul 2014
unknown
Tiffany B.
Jun 2014
unknown
CAROLYN K.
Jun 2014
unknown
Paula K.
Mar 2014
Our house is about 40 yrs old, and a support beam extending across the basement crawlspace was bowing, resulting in minor cracking upstairs (and uneven floors). On the advice of a structural engineer, we sought to install a support post under the beam to prevent further settling. I contacted Anthony, from Basement King, and he came by within 24hrs to inspect and provide a quote. After some discussion of the specifics, we scheduled the work. It was completed within a week, and everything was completed neatly and professionally.
Larry G.
Mar 2014
I would use them again in the future.
K. D.
Mar 2014
It was an Angie's List Big Deal that I purchased. It went very well. We will find out when the ground finally thaws and we get water through there again. They were good and saw the job through to the end. It was expensive but we didn't expect anything else. They absolutely stuck with it. There was a bit of a snafu when they got into it but they fixed it and didn't charge anything extra. They kept completely to their original quote. They were pleasant, tidy and reasonably on time considering the bad weather. They were relatively punctual. It took longer than they thought it was going to but there was nothing they could do.
Response from Basement King LLC
"Thank you for the great review!!! We greatly appreciate you allowing us to service your home. If you have any future needs please don't hesitate to give us a call! Thank you for your business! Basement King LLC"
John P.
Feb 2014
.
Thomas A.
Feb 2014
Basement King didn't know what they were talking about or they were out right trying to rip me off. You were running some deal so I bought the deal because I figured there's a deal and it'll be a cheap way to get somebody to come out and look at it. They were offering follow-up for additional repair for 20% off so I said, let me give it a try which we did. We called and we scheduled. A guy came out, took a look at it and he seemed like a nice guy and everything but at the end he determined that we need a whole brand new pump that there is nothing that they can do to fix it. I realized that we had a Home Shield coverage on it so rather than spend the $560 or whatever it was to get a new one, well "before we do that let's spend the $50 to get these guys to come out and look at it and see if they can fix it free." They said basically, it was a switch that was bad and they fixed the switch for free and I hadn't had any problems since. They tried to contact us to get a replacement and I said "no thanks." I will never use them again.
Response from Basement King LLC
"[removed member name] we can appreciate that you felt compelled to seek services else where for your sump pump services, but you did not seek sevices of another waterproofing company. You sought the free services of your warranty which is a completely different type of service. Our company is very reputable and has EXPERT technicians and installers of basement systems, one of who explained to you in details that we do not service or install the dated pump you have. At that time you could have voiced your concern as well as when he provided you with the estimate and YOU requested a proposal. We DO NOT repair pumps nor do we replace pump parts. Based on your waivering evaluation of our company we initially were prompt but then we werent. we understand that you may be disgruntled because you had a warrantied system and paid $49.00 to Angies List before contacting the warranty company and receiving free services before purchasing our Evauation. Unfortunately that was not our responsibility due to the lack of knowledge on your part concerning your warranty. We provided you with a very low cost estimate for NEW Zollar sump pump which was only priced at $550. 00 with a larger than 20% off and cementing your basement trench free that your warrantied company left open, and clearing debris from the sump pit during your evaluation. We suggest if you have any other companies to compare our pricing we would welcome that information, but we definitely do not over price our estimates. If you have any other comments or concerns about your no obligation 40 minute Evaluation please call us at (856) 266-0259. We will be contacting you in the future to discuss your concerns. Thank you for you business!!!!!!! Basement King LLC"
Licensing
State Contractor License Requirements
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FAQ
Basement King LLC is currently rated 4.0 overall out of 5.
Basement King LLC accepts the following forms of payment: CreditCard
No, Basement King LLC does not offer free project estimates.
No, Basement King LLC does not offer eco-friendly accreditations.
No, Basement King LLC does not offer a senior discount.
Yes, Basement King LLC offers emergency services.
No, Basement King LLC does not offer warranties.