Albano Pool Renovation

I had a very hard time finding someone to fix my pool tile. Sal found the correct tile for me and was able to come out and fix the tile before our busy summer started. He did an excellent job.

The owner, Sal, got personally involved in planning. Sal also checked the work performed for the 3 days it took to complete the project..

Sal Albano was the only pool service vendor among many that promised me service before Memorial Day and delivered!  He called me to keep me informed and wound up coming back 3 times before it was complete - (which was above and beyond because I was not able to be at the house).   Greatly appreciated his service and  professionalism.

First class workmanship. The company owner, Sal Albano, was involved every step of the way.

They are obviously not familiar with the pool system and could not get our pool heater work at the opening.  He told us that the pool heater's igniter needs to be replaced (which turned out not to be the case).

He took the supposedly broken part with him (not actually broken) and then ceased responding to our calls for more than a week when he mailed the part back to us, after we already had to purchase a replacement from our new contractor that we hired to fix the heater and correct the multiple mistakes made during the pool opening.  Completely unprofessional and unreliable.

We had excellent service. They did everything that they committed to. I like the performance of their work, the way they left the property after they got done. I also like the expertise of their employees.

Just like HVAC, you are never sure about the equipment pricing.  That said, there is a premium to be paid for knowledge, this is something often overlooked, and nobody does this more than I; I know I can do it, just don't have the time.  If you don't have the expertise, the time becomes a huge factor.  Sal did a good job keeping in touch and I could usually get a response within in 48 hours.  He sub-ed the tile tile work out, but got his hands really dirty on the equipment install.  Parenthetically, he has a son in Iraq, and that was a very reasonable distraction.  The most important thing that I can say is this, because one of my contractors held up Sal finishing his work, I felt that I should pay him in full even though the work had not been completed.  As soon as my other contractors were gone, Sal showed up and promptly finished the job.  Character...there is nothing more important and he has it.  I am not sure I got the best pricing, however, I feel like I have him on retainer (do not abuse his helpful nature); he has continued to answer my texts, long after the job was complete...Character.

They were timely, clean, and did everything to our satisfaction.