Oxford Plumbing & Heating, Inc

7 years ago we had the well pump replaced. For 7 years we had orange water and barely any water pressure. Not even enough to use a garden hose. Only answers we got was this is normal and may take a while until it settles. Or we can come back and replace it again. We had to replace all toilets because of staining, clothes and more. Well I’ve been in the construction business for 39 years and this was not acceptable to me. We used a recommended co. Results were they measured the depth of the well. 220’. Pulled the pump and pump was sat at the bottom 220’ completely caked in sediment. The new co raised the pump and it’s perfect. Water pressure, you name it, it all works.

We used them forever. They are absolutely great.

New facet looks great

They are good. It was very helpful. When they came out, they said they would do it for under $500.00 and they did.

They did a good job. Three people came out for the job and they were fine.

The plumber came out, was on time and took care of my plumbing problem. He did an excellent job. He was really neat and cleaned up after himself. He did everything perfect. I called the company after the work was completed to thank them for sending out an efficient worker. I wasn't paying him for just his time, it was for the experience. He went above and beyond because he showed me a reset button and gave me a little knowledge about the pipe before having to call a plumber for future issues.

The plumber that came out did a good job, BUT I was charged a "flat rate", i.e., ripoff, price of $260 to correct a leaky faucet in my laundry room. I complained to no avail. Unless you have money to burn, look elsewhere. Total bill came to over $480!!

They came out. They were extremely friendly. Other than charging too much, I thought he was very personal, very friendly and didn't screw anything up. They were very pleasant and very nice. They were great.

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I called OPH because we had loud bubbling in our powder room toilet when we ran our washing machine.  OPH sent someone out, same day - told in the afternoon...so no exact time, which wasn't a problem as we were home.  I asked Rob about pricing and told him we had a $25 coupon through Angies list.  He said that was fine to print the coupon and that it is $65 to send someone and if there was work to be done it is $135 per hour, per man.  
This bubbling has happened on numerous occasions.  Tony came out and was very nice and informative.  He ran my washing machine twice, once a shortened cycle, and a full cycle the second time - the bubbling did not happen.  He checked our pipes and listed to the outside pipe as I flushed each of the toilets and said everything was open.  
When they wrote out the bill, it was for $166.00, minus the $25.00 coupon for a total of $141.00 charge.  I called because I thought it was $65 and then if there was work to be done it is $135.00 per hour.  He said yes, he was there for 3/4 an hour plus the $65 for him to come to my house.  I was taken back, because I felt like that was not explained properly when I first inquired and frankly, he didn't do ANYTHING.  I thought the $65 was sufficient for his 3/4 of an hour in my house.  They would not budge saying he has a fully stocked and insured truck and this is the industry norm.  
I should have never called OPH, seeing the high price notes from previous customers, but I feel, as a customer that I was totally taken advantage of.  I will not be calling them again, even if the bubbling does happen.  I will find a plumber with more reasonable prices and be sure to ask many,  many clarifying questions before I ask them to come out.  And I would hope that they would take note that they didn't have to do any work when charging me.  I should have become a plumber because as an educated professional I don't make anything close to what they are charging an hour.  
Beware - They will overcharge you!

1/16 Update - First load of laundry this morning and the bubbling happened.  I've e-mailed a video to Rob at OPH showing the bubbling and ask that his company come back and fix the problem and put the hourly rate I was charged yesterday towards actually fixing the problem.  I also advised them, after suggesting this yesterday, that we've researched this and it could be a vent on the roof that is blocked and needs to be snaked.  We will see what happens...

The installation was great.  Professional personnel. However, job was significantly more expensive then initially indicated by person who did the estimate - next time I'll request a written quote versus verbal that was provided.  The work was not required, I just wanted to avoid potential future issues - thus approached them for estimate in advance of work. If estimate was what I was finally billed, I would have probably sough out a few competing bids.

We've used Oxford Plumbing and Heating, always with excellent results, for many decades and will continue to use them.

They were awesome.  Had an issue and they were promptly here to rectify the small problem.

They were so responsive and came out the same day.   The technician was very professional and knowledgeable.  We would use them again for any of our Heating, Plumbing and Air Conditioner needs.  Highly recommend

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They were very neat, but expensive.

We have been very happy with them. Their price point was right. The customer service was good. The installation was good. More than anything we thought they were honest.