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SERGIO'S POOL SVC

About us

We have been in business for over 26 years serving the tri-state area. We do renovation as well as new pool plaster, tile and coping. We are experienced in both residential and commercial swimming pools. We provide customer references upon request.

Business highlights

39 years of experience

Services we offer

Renovation of swimming pool plaster, tile and coping for new pool construction., tile and coping. Plaster

Amenities

Free Estimates

Yes

Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Alison J.
Jun 2018
5.0
Yes, I recommend this pro
$9,000
Easy to work with and quick as weather would allow. Very happy with end result.

Paul B.
Oct 2017
5.0
Yes, I recommend this pro
It went well overall. They showed up when scheduled and performed the work as required. The project came out well and the pool looks great.

Cynthia L.
Nov 2016
1.0
$7,500
In the spring of 2015 we interviewed several companies and chose to sign a contract with Sergio's Pool based on our very favorable impression of their representative Elizabeth Mendez. She presented as sincere, honest, knowledgeable and helpful in finding plaster and tile to blend with our landscaping. Unfortunately after the work was completed and the required brushing which was completed as per Sergio's instruction by our pool service provider, white streaks appeared across the bottom of the pool. It was inspected by Sergio's and they agreed to replaster the pool under warranty which was done the following spring of 2016. After that work completed and then diligent brushing by us for weeks, the color of the pool was noticeably and unacceptably uneven with some areas darker than others. In addition, due to the Re plastering black pvc piping which ran along the bottom of the pool to fountains in each corner had been sloppily spliced by Sergio's using white pvc which was an obvious blemish. Their foreman came to our house in July and said they would correct the problems at our convenience. Sergio, the owner inspected in early September at our request and again committed to fix the problems. The following week we astounded to be advised by their office that they would require $600. Rather than trying to do the right thing after two years of problems to restore our confidence Sergio showed his true colors. I warned the woman that called that this was outrageous, that I would publicize this debacle as much as possible including Angie's list and if necessary pursue legal remedy. Their response was to reluctantly agree to acid wash the pool at no cost if we could produce two years of records proving chemical levels were at appropriate levels which was a ludicrous demand if only because they had agreed the problems with their work both times within a month of completion in the summer of 2015 and 2016. The good news is we called Elizabeth Mendez who was no longer associated with Sergio and she and her partner, Angel, at their company , Frog Pool, immediately came out and personally worked for two weeks at no cost to us fixed everything. I caution all to avoid Sergio's Pool. Mistakes happen, but their business practices are abominable and ethical standards questionable, at best. I do however wholeheartedly can endorse Frog Pool and Elizabeth Mendez.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SERGIO'S POOL SVC is currently rated 3.7 overall out of 5.

Yes, SERGIO'S POOL SVC offers free project estimates.

No, SERGIO'S POOL SVC does not offer eco-friendly accreditations.

No, SERGIO'S POOL SVC does not offer a senior discount.

No, SERGIO'S POOL SVC does not offer emergency services.

No, SERGIO'S POOL SVC does not offer warranties.