"I did speak with Mr. [Member Name Removed] regarding his concerns relating to the overall cost of the project versus his perception that he was overcharged. While in the process of investigating the cost components, he posted the review before I could get back to him. I discovered that his assertions are incorrect. We had a crew of two men on site for two full days – for a total of 32 man hours. His valuation of the project materials is also lower than reality. In reality, the cost to him was closer to $108 per man hour for the two men. What I assume he fails to realize and acknowledge is the vast amount of cost factors that we, as a legitimate business, incur. Those costs include: competitive wages and fully paid health insurance for all our employees, retirement benefits, federal, state and local taxes, various business insurances, marketing costs, vehicle costs (including fuel, insurance, etc.) and a whole host of other, lesser costs, that nonetheless are incurred by us. Certainly there are other companies that can charge less than what we charge, but those companies are likely paying their people in cash, with no benefits, etc… While I am sorry Mr. [Member Name Removed] was left with a bad taste regarding our costs, I will not apologize for paying my people top wages and providing 100%-paid health benefits. I hope other, potential customers will understand this. Stephen Weihing, President/Owner"

"While this project certainly did not proceed as we expect each project will, we went above and beyond to rectify every item that the client was dissatisfied with. This client asked for, and received, a significant discount on the project. Shortly after we agreed to refund a portion of the cost, the client then asked for a full refund. The system that was installed has been tested and is working properly, and as such, did not warrant such a drastic response. Jamison has been in business since 1989 and while we strive for perfection and total customer satisfaction, we understand that despite our best efforts to fix the situation, certain customers aren't as understanding as others."

"Thank you so much for the positive review! Please reach out if you need us in the future!"

"After doing quite a bit of research, we can find no record that this client has contacted Jamison. The sump pump we installed at this address was for the previous owner - four years ago. We have never been invited back to service the pump, to ensure that it will continue to perform. We do send out reminder postcards regarding this. We would be happy to service and/or replace the pump if the new homeowner would like."

"I do apologize for any miscommunication with this client, however, I feel it is important to respond. We did not provide an estimate to do any stucco work - only for the installation of a new liner and some brick pointing. The caulking would have been necessary as the brick pointing that we proposed was adjacent to window planes and would have required a caulk bead to complete a seal. Any existing caulk would likely have been compromised during re-pointing. My estimator has no notes regarding a multi-flue cap, but that is certainly something we can do."

"I believe this review must be meant for another company. We have no record of this person in our client database. Furthermore, Sellersville is outside of our service area, so we would not have made an appointment in the first place. I would ask that Mr. [Member Name Removed] remove this review. Regards, Stephen Weihing President Jamison Chimney Services Jamison Home Services, LLC"

"Thank you for choosing Jamison Home Services! We look forward to working with you in the future! Regards, Stephen Weihing President"

"Thank you [Member Name Removed], we appreciate your business."

"Thank you for the great review. It was a pleasure doing business with you."

"Thanks [Member Name Removed] for the positive feedback. It was a pleasure working with you."

"Thank you very much for the positive feedback! I will be sure to share it with the crew who worked on your project, as well as the estimator. Kind regards, Stephen Weihing President Jamison Home Services, LLC"

"Thanks for the great review, it was a pleasure working with you."