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Catalfano Brothers
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Doors (Interior) - Install or Replace,
About us
Catalfano Brothers specializes in both commercial and residential roofing, siding, windows, doors and gutters. With over 15 years industry experience, you can rest assured that the job will be done right. Catalfano Brothers is a Certainteed Select ShingleMaster contractor and a 5-star Vinyl Siding and Trim contractor. Being a Certainteed Select Shingle Master Applicator contractor allows us to offer an extended warranty coverage when an Integrity Roof System is installed on your home.
Business highlights
Emergency services offered
23 years of experience
Services we offer
Asphalt Roofing, Commercial Roofing, Flat Roofing, Gutters, James Hardie Fiber Cement Siding, Metal Roofing, Roof Repairs, Roof Replacement, Siding, Window Replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4140 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 13% | ||
| 11% | ||
| 3% | ||
| 4% |
Showing 1-25 of 140 reviews
Matthew R.
May 2022
I can not say enough about Zak and the team at Catalfano Brothers. I called Zak on a Wednesday afternoon and he suspected where the leak was coming from. (around the stack vent) He came to the property on Friday afternoon and had it taken care of in less than a half hour. We highly recommend Catalfano Brothers to anyone needing any of the services they offer. Thanks Zak!
Rob S.
Apr 2019
Good! And cleanup was good also.
Karen F.
Jul 2018
Great, fast good quality and cleaned up right away. Also had skylights replaced.
Eric S.
Feb 2018
Work was completed in one day. Everything was cleaned up after job was completed.
Michael S.
Jul 2016
I used Catalfano Brothers to replace my shutters a few years back and they did an excellent job. When it was time for a new roof and gutters, I knew I wanted to call them to bid on the job. I had a total of five contractors come out and bid the job. Wow, what a range of quotes. A few companies came in at more then double the low bid. One company was 140% higher for the same work and shingle quality! Charlie Catalfano came out promptly and gave me his recommendations. Couple of things here: 1 - he was the only contractor who said I really didn't need a new roof at this time 2 - he was the only contractor who told me adding attic ventilation fans was a waste of money. 3 - he was the only contractor who told me "it would also be a waste of money to upgrade your shingle". "These Owens Coring Duration shingles are an excellent product, I would put them on my own house. Take your family on vacation with the money you save. (and we did!) Quote for roofing and new 6" gutters and capping was the best of the bids. I probably would have paid more and still gone with Catalfano (sorry Charlie). Their quality is that good. Communication was great with the office. Scheduled and workers were prompt and finished the job on time. Excellent crew for both the gutter and roof work. You can tell when a crew knows what they are doing. Cleanup was fine. Couple of nails and pieces of shingle found, but really a clean job overall. One piece of damage. Had a minor scratch on my back patio door. Minor to me, major to my wife. I called Charlie and he came over the next day to take a look. Offered to take $$ off my bill. I said we were probably going to replace sometime this summer so give me an estimate. He did and took the $$ off the price. The final cost was reasonable, so we got a new patio slider too. Excellent work on the install too. Door was missing one of the locks. Charlie came out himself with the factory rep to install. Great guy, great service. I would highly recommend using Catalfano. You may only replace a roof once in your life, go with Catalfano. (also, if you are replacing a roof, think hard about replacing the gutters and capping at the same time. I makes a huge difference in the look of the house. It's worth it)
James P.
Apr 2016
the people from customer service to the workers were very professional and courteous the work was done quickly and they did a great job of cleaning up. They provide a great warranty on labor and materials and they understood I had to work during this process and even though no one was home they still performed the work beautifully
Brian W.
Mar 2016
The estimate process was fine but when it came to the work itself, I was extremely disappointed.
- I never felt like I was a priority/valued customer.
- They never worked full days. (11 ? 4 with an hour lunch break)
- They left visible gaps around windows un-insulated during a weekend that dropped in to the 30?s
- Their quality of work was very low and they had to re-do work numerous times.
- They installed one window 2? higher than another in the same room and had to fix it.
- Their follow up was terrible as it took 3 months to get the screen door for my sliding door and even then, they did not install it; merely left it wrapped in cardboard.
I regret using them and hope my experience can help others who are looking for reputable contractors who will treat you well, communicate throughout the process, and do things the right way.
- I never felt like I was a priority/valued customer.
- They never worked full days. (11 ? 4 with an hour lunch break)
- They left visible gaps around windows un-insulated during a weekend that dropped in to the 30?s
- Their quality of work was very low and they had to re-do work numerous times.
- They installed one window 2? higher than another in the same room and had to fix it.
- Their follow up was terrible as it took 3 months to get the screen door for my sliding door and even then, they did not install it; merely left it wrapped in cardboard.
I regret using them and hope my experience can help others who are looking for reputable contractors who will treat you well, communicate throughout the process, and do things the right way.
Response from Catalfano Brothers
"We're very sorry to hear you had an unpleasant experience with Catalfano Brothers. We strive to provide excellent service, and try to make all of our customers feel like valued. We truly appreciate your feedback, and will use it to help provide better service in the future. Please feel free to contact our office any time if you'd like to further address your concerns. Again, we apologize for your negative experience with us. Ellen Siefken Catalfano Brothers, LLC"
Jackie S.
Jan 2016
I'm still having trouble with little leaks but they've been very responsive in coming out and trying to fix things. The real problem was that they told me they'd get it done in two weeks and it was over 6 weeks before they came and put the gutters in and they came in twice after I'd rearranged my work schedule. The work is great but the timing of getting it done was not great. They were on time.
Sheila R.
Dec 2015
.
Ellen O.
Oct 2015
- From the initial phone call to the end result, an absolutely excellent experience. Charlie was personable, professional and thorough. The work was done quickly and efficiently and the crew was also professional and courteous. I would highly recommend Catalfano Brothers to anyone.
Michelle R.
Jul 2015
Took a few attempts to actually speak with someone in order to make an appointment. Once appointment was made for an estimate someone came right out and looked at the roof and gave an estimate. I then scheduled and appointment to have roof repaired. They came out repaired roof and I have not had an issue since. i would definitely use them again.
Andrew G.
Jul 2015
DO NOT USE THEM, THEY DO NOT STAND BY THEIR WORK
The roof went well, No leaks and it looks Great.
The gutters went up well, and I have not had any issue with them to date.
The SIDING was a nightmare from start to finish.
I basically had to go over everything they did, and when it looked like crap have them come back. I had to have them come back 4 times over the past year to fix shoddy work.
Most recently I had issues with my AC.
The service outside was not properly re-attached when the siding work was done, so water got in there. After a hash winter the outside service was totally compromised.
I contacted Charlie Catalfano asking that he send someone out to fix it, or I would have someone fix it myself. He responded with:
"As we finished the siding in mid june of last year, I would think you
used the ac in july and aug and maybe also this year. Just because
something broke on the outside of your house after we did the siding
doesn't mean that we broke it. If you could show us how it is directly
related to us."
Please note this constitutes him refusing to honor his warranty.
I had a licensed HVAC guy look at it and he pointed out to me the problem. Basically, the Catalfano
employee that did the remove and replace on the AC service was simply not qualified to do so. As a result, the AC unit was left it in an extremely dangerous state. With the potential of electrocuting someone who touched the service while the AC unit was under power.
I took pictures of the mess that Catalfano employee left behind in the circuit box, and had the HVAC guy replace it to the tune of $410.00.
I contacted Charlie Catalfano, again; with a copy of the HVAC invoice of the work done. Asking him to reimburse me, he has not responded.
I am now left with no recourse but to attempt to get my money in small claims court.
In Summary:
Catalfano Bros had a great price, but ultimately it was not worth it. Do not use this company, get someone else (who might be more expensive) buy will be far more qualified.
The roof went well, No leaks and it looks Great.
The gutters went up well, and I have not had any issue with them to date.
The SIDING was a nightmare from start to finish.
I basically had to go over everything they did, and when it looked like crap have them come back. I had to have them come back 4 times over the past year to fix shoddy work.
Most recently I had issues with my AC.
The service outside was not properly re-attached when the siding work was done, so water got in there. After a hash winter the outside service was totally compromised.
I contacted Charlie Catalfano asking that he send someone out to fix it, or I would have someone fix it myself. He responded with:
"As we finished the siding in mid june of last year, I would think you
used the ac in july and aug and maybe also this year. Just because
something broke on the outside of your house after we did the siding
doesn't mean that we broke it. If you could show us how it is directly
related to us."
Please note this constitutes him refusing to honor his warranty.
I had a licensed HVAC guy look at it and he pointed out to me the problem. Basically, the Catalfano
employee that did the remove and replace on the AC service was simply not qualified to do so. As a result, the AC unit was left it in an extremely dangerous state. With the potential of electrocuting someone who touched the service while the AC unit was under power.
I took pictures of the mess that Catalfano employee left behind in the circuit box, and had the HVAC guy replace it to the tune of $410.00.
I contacted Charlie Catalfano, again; with a copy of the HVAC invoice of the work done. Asking him to reimburse me, he has not responded.
I am now left with no recourse but to attempt to get my money in small claims court.
In Summary:
Catalfano Bros had a great price, but ultimately it was not worth it. Do not use this company, get someone else (who might be more expensive) buy will be far more qualified.
Response from Catalfano Brothers
"We are sorry that you are not happy. You told us your ac broke and then teold us to pay for it. The homeowner provided a bill that did not sufficiently explain what was wrong and why and what steps were taken to fix it. We were also never given a chance to send our heating and air conditioning company down to take a look at it. We also sent bill to qualified (licensed) HVAC technician and was told that is a very high bill for what he did. He also stated that it was not possible that we could have broke the piece that he stated we broke. We still stand behind our work more then happy to send out HVAC person to look at the work was done and give both an opinion on whether we broke it and a reasonable amount for the repair. As stated in the contract, that we are willing to send a licensed professional to fix anything damaged by us. Also the job was completed in June of 2014 and the homeowner used the ac for the entire summer without issue. We are sorry you are not happy, but we were not given an opportunity to help and as stated in our contract we are willing to send a licensed professional, but are not responsible if you choose to use someone on your own."
Pamela S.
Jul 2015
The service and the workers were good. They did an average service for what I paid. I would recommend them.
Response from Catalfano Brothers
"Thank you!! If we can be of any further assistance in the future please feel free to contact us at your convenience. Have a great day!"
Jason T.
Jun 2015
Some initial scheduling issues, but in the end, good result.
Response from Catalfano Brothers
"Thank You [Member name removed], if you need anything in the future, please feel free to contact us at your convenience! Have a great weekend!! Sincerely, Linda Doyle Catalfano Brothers"
Joseph W.
Jun 2015
.
Response from Catalfano Brothers
"Thanks Mr. [Member name removed], If you need anything in the future, please feel free to contact us at your convenience! Have a great weekend!! Sincerely, Linda Doyle Catalfano Brothers"
Taj B.
Jun 2015
unknown
Response from Catalfano Brothers
"Thank you for the review"
Carol F.
May 2015
When they showed up they didn't have a ladder long enough to reach the roof. Said they would return, never did. Repeated calls lead to additional appointments where I took the day off and they never appeared or called. After one month of back and forth I finally asked for a refund. Never again!.
Response from Catalfano Brothers
"We are sorry about this issue we have hired more office staff and estimators to better serve are customers Regards, Charlie Catalfano"
Robert S.
Apr 2015
Went well. No complaints
Response from Catalfano Brothers
"Hi, Thank you for you kind words and if we can be of any assistance to you in the future please feel free to contact us at your convenience. Have a great day!! Sincerely, Linda Doyle Catalfano Brothers"
Y B.
Apr 2015
It was a no-brainer. The person they sent out was just really good and told us that if he found something where it would need more work or the price would be more, he would take pictures and let us see. He did everything for the price. When I made a call, they gave a time. He came out. He was on time. He was very professional and very likable. He did his job. He explained what he was going to do. He explained that if any other issues came up he would take a picture and let me see and that he would discuss it. The company was really good.
Jeffrey P.
Jan 2015
I would give A's across the board. It was all very good. There wasn't anything negative at all.
Response from Catalfano Brothers
"Thank you for the review"
Debbie K.
Jan 2015
I was pleased with the job that was done and would not hesitate to use them again. The office manager was ill and that was cause for some communication mix-up, but things were explained and the service was completed to our satisfaction.
David G.
Jan 2015
Everything was done well. They did the work when I wasn't at home and took the debris with them.
Elizabeth A.
Jan 2015
It turned out fine. I haven't seen any more indications of leaks.
Thomas O.
Jan 2015
Did a great job
Terence H.
Dec 2014
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Licensing
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FAQ
Catalfano Brothers is currently rated 4.4 overall out of 5.
Catalfano Brothers accepts the following forms of payment: CreditCard
Yes, Catalfano Brothers offers free project estimates.
No, Catalfano Brothers does not offer eco-friendly accreditations.
No, Catalfano Brothers does not offer a senior discount.
Yes, Catalfano Brothers offers emergency services.
No, Catalfano Brothers does not offer warranties.