Catalfano Brothers
About us
Catalfano Brothers specializes in both commercial and residential roofing, siding, windows, doors and gutters. With over 15 years industry experience, you can rest assured that the job will be done right. Catalfano Brothers is a Certainteed Select ShingleMaster contractor and a 5-star Vinyl Siding and Trim contractor. Being a Certainteed Select Shingle Master Applicator contractor allows us to offer an extended warranty coverage when an Integrity Roof System is installed on your home.
Business highlights
Services we offer
Asphalt Roofing, Commercial Roofing, Flat Roofing, Gutters, James Hardie Fiber Cement Siding, Metal Roofing, Roof Repairs, Roof Replacement, Siding, Window Replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 13% | ||
| 9% | ||
| 3% | ||
| 4% |
"Thank you for the review if there is anything we can help you with in the future just give us a call."
- I never felt like I was a priority/valued customer.
- They never worked full days. (11 ? 4 with an hour lunch break)
- They left visible gaps around windows un-insulated during a weekend that dropped in to the 30?s
- Their quality of work was very low and they had to re-do work numerous times.
- They installed one window 2? higher than another in the same room and had to fix it.
- Their follow up was terrible as it took 3 months to get the screen door for my sliding door and even then, they did not install it; merely left it wrapped in cardboard.
I regret using them and hope my experience can help others who are looking for reputable contractors who will treat you well, communicate throughout the process, and do things the right way.
"We're very sorry to hear you had an unpleasant experience with Catalfano Brothers. We strive to provide excellent service, and try to make all of our customers feel like valued. We truly appreciate your feedback, and will use it to help provide better service in the future. Please feel free to contact our office any time if you'd like to further address your concerns. Again, we apologize for your negative experience with us. Ellen Siefken Catalfano Brothers, LLC"
- From the initial phone call to the end result, an absolutely excellent experience. Charlie was personable, professional and thorough. The work was done quickly and efficiently and the crew was also professional and courteous. I would highly recommend Catalfano Brothers to anyone.
When I refused, he then got mad and rude and left. It was clear that the estimate was for a sealant only and that the roof was in excellent condition.
"I am sorry you feel that way. At Catalfano Brothers we like to fix things the right way and just sealing a piece of metal is not always a good approach. We rely on our estimators to do a good inspection. His intention was not to bend the metal or take it apart, but rather look underneath to determine the problem. In the case of your house, caulk would have not stopped the problem and therefore we could not in good practice do that. this was the customers response to the above commit we made to her That is not truth. And from what I heard from others roofers, the coping is not removed, but rather an estimate is given verbal on what it would cost to remove and place it. Every roofer I spoke to and got an estimate ALL said the same thing. You don't take an engine apart to figure out what's wrong with it. He was rude, unprofessional and got pissed when he couldn't destroy it."
The roof went well, No leaks and it looks Great.
The gutters went up well, and I have not had any issue with them to date.
The SIDING was a nightmare from start to finish.
I basically had to go over everything they did, and when it looked like crap have them come back. I had to have them come back 4 times over the past year to fix shoddy work.
Most recently I had issues with my AC.
The service outside was not properly re-attached when the siding work was done, so water got in there. After a hash winter the outside service was totally compromised.
I contacted Charlie Catalfano asking that he send someone out to fix it, or I would have someone fix it myself. He responded with:
"As we finished the siding in mid june of last year, I would think you
used the ac in july and aug and maybe also this year. Just because
something broke on the outside of your house after we did the siding
doesn't mean that we broke it. If you could show us how it is directly
related to us."
Please note this constitutes him refusing to honor his warranty.
I had a licensed HVAC guy look at it and he pointed out to me the problem. Basically, the Catalfano
employee that did the remove and replace on the AC service was simply not qualified to do so. As a result, the AC unit was left it in an extremely dangerous state. With the potential of electrocuting someone who touched the service while the AC unit was under power.
I took pictures of the mess that Catalfano employee left behind in the circuit box, and had the HVAC guy replace it to the tune of $410.00.
I contacted Charlie Catalfano, again; with a copy of the HVAC invoice of the work done. Asking him to reimburse me, he has not responded.
I am now left with no recourse but to attempt to get my money in small claims court.
In Summary:
Catalfano Bros had a great price, but ultimately it was not worth it. Do not use this company, get someone else (who might be more expensive) buy will be far more qualified.
"We are sorry that you are not happy. You told us your ac broke and then teold us to pay for it. The homeowner provided a bill that did not sufficiently explain what was wrong and why and what steps were taken to fix it. We were also never given a chance to send our heating and air conditioning company down to take a look at it. We also sent bill to qualified (licensed) HVAC technician and was told that is a very high bill for what he did. He also stated that it was not possible that we could have broke the piece that he stated we broke. We still stand behind our work more then happy to send out HVAC person to look at the work was done and give both an opinion on whether we broke it and a reasonable amount for the repair. As stated in the contract, that we are willing to send a licensed professional to fix anything damaged by us. Also the job was completed in June of 2014 and the homeowner used the ac for the entire summer without issue. We are sorry you are not happy, but we were not given an opportunity to help and as stated in our contract we are willing to send a licensed professional, but are not responsible if you choose to use someone on your own."
"Thank you!! If we can be of any further assistance in the future please feel free to contact us at your convenience. Have a great day!"
"Thank You [Member name removed], if you need anything in the future, please feel free to contact us at your convenience! Have a great weekend!! Sincerely, Linda Doyle Catalfano Brothers"
"Thanks Mr. [Member name removed], If you need anything in the future, please feel free to contact us at your convenience! Have a great weekend!! Sincerely, Linda Doyle Catalfano Brothers"
"Thank you for the review"
"We are sorry about this issue we have hired more office staff and estimators to better serve are customers Regards, Charlie Catalfano"
"Hi, Thank you for you kind words and if we can be of any assistance to you in the future please feel free to contact us at your convenience. Have a great day!! Sincerely, Linda Doyle Catalfano Brothers"
"Thank you for the review"
Licensing
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FAQ
Contact Information
222 Roesch Avenue, Building C1, Oreland, PA 19075
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