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"Great company easy to work,excellent pricing and great communication. I would highly recommend them."

"I contacted the online company Angi to find a technician to service an oil furnace that was not working in a second a home I own. This property is not commercial or being rented. Angi gave our contact info to Village Heating and Cooling LLC. Village came out on Friday 10/25/24. I was contacted by village they would be there at 11:00 They were about 6.5 hours late. After inspection of furnace he said it was non serviceable. He recommended installing a new ductless system. Said if he installs new system we will not be charged for service call. Over next two months we conversed mainly thru text messages about numerous set ups to meet our climate needs. It took a while as this system can be up up 4 times more costly. I told him I wanted old tanks removed along with boiler. Mike agreed. We agreed to leave the piping for radiators in place. Mike also said he would clean up wiring in basement and first floor. That was to include updating any knob and tube wiring in basement and for all electrical receptacles on first floor. Also move already in place air conditioning system in master bedroom. We agreed via text messages of a 75 percent down payment on 12/17/24. Within 3 hours Village sent a worker to my primary residence to pick up a personal check for 15,000 dollars for down payment. I was still at work and was never able to sign an updated version of any type of contract. They said work would start on 12/19/ thru 12/21/24. Check was cashed the next morning 12/18/24. No work was done those days. We only have an invoice saying we gave a deposit of 15,000. A formal contract was Never presented, discussed nor signed by any party involved. We agreed to resume work after holidays. He suggest 01/13 thru 01/16. No work done 01/13 or 01/14 Village says they can come out Friday and Saturday. 2 hours work done on 01/15. Village dropped of some materials, carried them up stairs and left. On 01/16, worker shows up for 2 hours. No work done because tools did not work. No one comes out on 01/17 and 01/18. Village said they can come out the week of 1/20 thru 01/23. Weather forecast has 0 degree temps. I suggest the following week with temps in 40s. Village says thank you and schedules for 01/28 thru 01/31. First day Village was there for 1 hour to fix a pipe that broke because it froze. Second day no work. Village showed up at 12:45 on third day for 2 hours. No one comes out on fourth day. They suggest Saturday along with Monday and Tuesday, All 3 days no work is done. During 16 days Village said they would come out to work, they only showed up 4 times. Less than 7 hours total was worked. Two of those hours nothing was completed because tools (pump) did not work. One hour on 01/28 was to fix a pipe that froze because of no heat. Currently, Village is demanding balance to be paid in full before they will continue work. I contacted Angi's List's resolution department on 03/03/25. Complained about lack of work being completed and about our 75 percent down payment agreement not being honored. A formal complaint was filed. Village agreed to the 75 percent. Village tried to trick Angi's resolution department by saying 75 percent of remaining balance. That is equal to 97 percent of the total invoice. I made Angi's resolution department aware of this. This entire complaint can be verified with text messages and emails between Village Heating and Cooling LLC, Angi and myself."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Where do I even begin!? They showed up an hour early. With plenty of heads up. He was very understanding when I didn’t see the notification that they were running early. Tino was very friendly and jovial. One of those people who you couldn’t imagine ever having a bad day. He and his partner got to work in the scolding hot, almost 100 degree day and finished our beautiful play set in 4 hours! He made sure to ask if it was in the spot I liked before anchoring it to the ground. I couldn’t be happier. It is very well built. Thank you guys SO much!"

"I really couldn’t be any less satisfied with my experience with B & E Roofing. My roof began leaking in 2018 and I gave the job to B & E. Two years later, after finding black mold along the wall in my son’s closet, I realized my brand new roof was leaking in an entirely different location from the original leak. Long story short, I had B & E come back to my house 3 times, each time they promised me it was fixed, and now almost another year later, it is still leaking. I will be calling another roofing company tomorrow morning to come out and see what they think (I have since had this other company replace my garage roof and they did a fabulous job…and it doesn’t leak). Unbelievable."

"Dusty and his crew did an amazing job with our deck, replacing an old (and lesser quality) plastic ceiling with his more durable and beautiful aluminum system. Dusty was incredibly responsive, giving us detailed quotes in person and via email. Once his crew was able to reopen for work (he was temporarily closed during the COVID-19 closures), they immediately came out and completed our large deck project in a single day! The attention to detail that Dusty and his crew are capable of is impressive - they were able to make the patio under deck even more usable by expanding the coverage of the ceiling, moving the drainage and downspouts to a better location, and installing a soffit to the outer portion of the deck that not only looks great but also keeps birds and other critters from getting in. Overall, we couldn't be happier. Highly recommended!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."