The Bathtub Man

The project went well, but it is very dusty and has a lot of odor associated with it. Definitely want to do it in weather when you can open the windows. Takes several days to thoroughly air out.

Unfortunately, the recoating is starting to peal. I currently have about a 4and quot; area that has pealed. It has only a one year warranty, and peeling just started about one and one half years later. I have called Jeff three times leaving messages that I know warranty has expired, but I would like him to repair it and will pay a reasonable amount to get it done. He has not returned my calls.

I would definitely not recommend him due to lack of durability of product and non responsiveness even though I am willing to pay for the repair.

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I completed a lot of research on bathtub re-glazing. Our 1972 bathtub and tile surround was oatmeal colored with random taupe colored tiles (ugly to say the least). We decided to go the re-glazing route to save money. The Bath Tub Man turned out to be the cheapest and overall good reviews, this was the main reason on why we went with him. At first, his responsiveness was great (obviously), he was able to book us in a timely fashion and arrived on time that day.
Con #1: Talking to him on the phone, I asked a lot of questions about the prep work that I had to do before he came. I was mostly worried about the grout/caulk in the tub, he responded with no prep work was needed, because the glazing would cover everything up. To future buyers, this is wrong. If you are unhappy with your grout, this re-glazing won't work if you don't prep it/replace it. I am very unhappy with the outcome.
Con#2: The day of the work, I was not home so he only dealt with my husband (issue #1, I would have been more thorough) Jeff did not do any prep work of his own before he started. He did not tape off any of the walls by the tub, so over spray got everywhere (you can not remove this on the walls once it is there, unless you repaint). He had to vent the fumes through an open window, which again he did not cover my possessions (nor did he ask my husband to cover them) before he started, so there was dust over everything (not happy). The re-glazing took about 3 hours. FYI: Make sure you have extra lighting for the job, Jeff comes with a lower grade light that he worked with as his only light source (our bathroom did not have electricity at the time).
Con#3 and the most important: Jeff did state, that there would be some areas that would have to be touched-up/repainted and he would come back at a later date to do this. He advised this was part of the total cost and to just call him and he would set up an appointment. To this date (nearly 3 months later), he will not return any of my phone calls/emails to come and touch up areas that are not acceptable. If you have him come out, don't let him leave until you are completely satisfied, because you won't see him again.
Overall, the ugly tiles are re-glazed white and do look a lot better, mission accomplished! But as you get closer to the tiles, there are drip spots, unpainted areas and tiny bubbles all over, which makes the bathtub look like a novice completed the job. In the end, I should have just used Rust-o-leum and glazed the tub myself, would have been a lot cheaper and I would have been more detail oriented.

I really wish I could give Jeff a higher rating. But it’s become so frustrating to get warranty work done, that I have to rate him with a
D. A little over a year ago, we had Jeff refinish a blue cast iron tub in a lower level bathroom to make it white. At that time, he was very responsive and positive, and his price was great, so I gave him the job. As soon as the job was done, we noticed a lot of little bumps in the finish. He assured me that the bumps would go away in time. He told me to give it a year, which seemed rather long, but we followed his direction. So there we were, a year later, and the bumps were still there. The original blue finish was also showing through in spots. I left Jeff countless messages and texts and was always very nice and even mentioned I was worried that something had happened to him. (I documented each call.) Finally, about a month ago he called me and promised to come out the following week, and added I should call him that week to get it scheduled. I called, but he never got back to me. In fact, I've called him multiple times since then, but now I’m giving up. His workmanship was ultimately disappointing, and he just doesn't honor the warranty as he’d promised.

Jeff resurfaced a tub at a rental property in Akron in June 2012. He did a good job and all was well until Jan 2013. There was some damage to the surface, probably as a result of something the tenant did. I called Jeff on Jan 29th and he said he was busy that week but would call me the week of Feb 11th. He never called back. I didn't try contacting Jeff again until July or August but since then, I've left at least 4 messages and have never received a call back.

Looks good. You can't see where the damage had occurred.

Initial service was acceptable and Jeff was friendly. We noticed chipping on the tub surface in less than a week. I called 3x over a month to schedule a repair. I received a message stating he was on vacation and was not able to return my calls and stated he could come out the following week. I called back and left a message with 3 possible dates for the next week and did not receive a call back. I would not recommend his services due to this situation and was very disappointed that despite the time spend calling, the issue was not resolved.

He did what I wanted him to do. He made the tub look better.

Ya get what you pay for, and sometimes not quite that. I hate to write this review because I liked Jeff, a real nice guy. However, it didn't go well, and I'm not happy. We scheduled the appointment for Tuesday afternoon. He said he would call when he finished a morning job in the area and let me know he was on his way. He did not do this. He just showed up at 11 AM. My wife and I both work from home, and I was in the middle of giving a massage when he arrived. Not very professional. We told him it was okay because we need to get the work done, but it was disruptive. Next, he needed to sand the tub before he painted it. He put a fan in my bathroom window to blow the dust out. He needs a bigger fan! We are still finding dust everywhere. He did not prepare us for that, nor the smell that came with the glazing. My wife, who has asthma, left to work at a coffee shop for the afternoon. Good thing she did. He also kept fretting about my retro-fitted jacuzzi tub. He was concerned that water would come out of the jets and ruin the paint job. I wish he would have just told me he couldn't do the job. It would have been more honest. At any rate, some water did leak and it did compromise the quality of the work, but not so much that I would care. But he also painted the one side too thick creating a huge run that looks like a wave. Far worse then what my jet created. He gave me a written guarantee of the work, but I spent the next three hours cleaning up the mess he left behind and am still finding dust three days later so I really don't want him working on it again.
Sorry Jeff, I know others have been happier with your work, but this wasn't a professional effort.

After consulting Angie's List I called Jeff Knight and he called back right away. He said he was in the area and had some open space in his schedule so he could come over today. He arrived on time and went to work carefully bringing in his equipment and masking off the bathroom. He was efficient and meticulous and I was surprised at the low price. If I look very carefully I can find a speck or two of grit in the paint, but overall the bath looks great. Jeff also gave us verbal and printed instructions and a one year guarantee. I am very happy with the results and would certainly use him again.

Jeff called me shortly after I left a message for him and we scheduled an appointment. He called the day of the appointment to let me know he was on his way. He said the cast iron tub had been previously refinished and needed some sanding and filling but said it would turn out great. Jeff worked on the tub for a couple hours and when finished, the tub looked brand new.  He gave me follow up information and was very polite and informative.

Jeff was very prompt in setting up the appointment and arriving when he said he would. Before Jeff I would have never thought there was any life left to my tub and area around it. I haven't used it for over a year even. I called Jeff after reading about what he does on Angie's List to see if there was any possibility he could help me. Boy, what a difference there is to my tub and surround now! They look beautiful! He worked very hard for 3 hours and I can't sing his praises enough. The color I chose was called biscuit, a creamy off white and looks really nice. There is a bit of a smell to the process, but that subsided over about 2 days. I would not hesitate to recommend Jeff.

He explains the process in great detail, arrives and finishes as advertised. Definitely would recommend.

Jeff was extremely prompt in returning calls. He was very easy to work with on schedules. He was extremely knowledgeable. He had a super value. I would use them in the future.

I called Jeff and he returned my call within 5 minutes. I explained that the enamel on our tub was worn off and we had rust around the drain and some rust seeping through the bottom of the tub. He explained the process and I asked how long he would guaranty his work. He said for one year, but cared for properly the refinish will last a long time. He was available the next day to complete the job. He asked if I had a window in the bath, which I do not so he brought fans to vent the house. Jeff was punctual and walked us though the process step by step. I was concerned about my pets but he assured me the odor would not harm them. I am extremely pleased with his skill and professionalism. He was complete within 2 hours and the tub looks like new. He then went over care instructions with us.

I got Jeff's name off of Angie's List and decided to call because of his great reviews and excellent price. I was not disappointed. He called me back the same day and we set up the appointment. He was very flexible with his availability and seemed friendly over the phone. He gave me the price right over the phone. The day of the appt he showed up a little early, i wasnt quite ready, and he patiently waited for me to finish. He then described the process thoroughly and i asked if i could leave while he did the work. He was fine with that, so i went out to do some shopping. He had explained how to take care of the tub once it was dry, and was going to leave directions. I believe it was 1.5 hrs later and he was already done! what quick service! i came home a bit later, and when i came in-it really smelled strong! i was surprised how strong it smelled, but within a day or so it was fine. i mention this, because with it being winter i did have to open the windows-luckily it was a warmer day. it may of been stronger in our case because he had to take the door of the bathroom off with the way it was set up. so maybe if you were able to close the door during drying time it wouldnt of been so strong. it also did create a decent amount of dust in my hall and stairs, again may of been more since the door wasnt able to be closed. But the tub looks beautiful and brand new! well worth the smell and dust. We are extremely pleased and as long as it holds up (jeff does give a one year warranty), we will be thrilled. Highly recommended the Bathtub man, and would use him again!

Although Jeff took a couple of days to respond to my email on Angie's List, once we connected by phone, communication was quick and easy. Jeff was prompt to the appointment, kept me updated as new issues arose, provided a high-quality service, and was courteous and personable. He even broke out his screwdriver and fixed my front screen door in passing! My only complaint is that there was a small amount of the putty left on my bathroom floor that was difficult to remove. Overall, an excellent experience! I highly recommend Jeff's services.

I got a couple of different quotes, and Jeff was not only the most reasonably priced, he is very friendly and seemed to be the most knowledgeable. I just purchase a condo, and the bathtubs are those one-piece fiberglass units and were looking pretty dismal. They are most likely the units that were installed when the place was built in 1983, and they did have some wear and tear, including a crack on the bottom of one. Jeff came in, repaired the crack and refinished both tubs and surrounds -- they look brand new!! Glossy, bright white, beautiful. I have been recommending him to anyone that asks!

We are very satisfied with his work.

I called the Jeff and he returned call immediately. He was very pleasant, explained the process, and we set a date. He arrived promptly. He again explained process and prepped bathroom by covering everything with drop clothes. The whole process took about an hour and a half. His price was reasonable. The next day, after glaze dried, I discovered that areas between intersection of tub and tile weren't perfect. I called Jeff and he returned same morning to finish touch-ups. He is very nice and professional. His price is reasonable. Would use him again.

After Jeff had sprayed the new finish on our tub, we had a floor put in the bathroom and it had been accidentally scratched. Also a repair to the drain had nicked the finish surrounding it. Jeff came out and repaired both spots in a short time as a courtesy. Very professional.

Jeff is very punctual on the appointment, and always returned my calls. I called 4 service providers for quotes. One never returned my call regardless I left multiple messages. 2 showed up to give me quote, and Jeff actually just quoted me over the phone, didn't actually come to look at the tub. I picked him mainly because his low price and good reviews from Angie's List. He showed up on time, finished the tub in about 2 hours. Tape the surrounding, and floor, and didn't mess up with any other stuffs. My tub had some very bad acid errosion, because we once soaked up stripes of clothe with some cleaner and laid it on one edge of the tub overnight, and really damage the long side of edge, and also mutliple drip of acid ran down the interior wall of the tub. That's the reason we need to reglaze it. He didn't charge me extra for the filler. He came in to glaze it, and afterwards, it was a lot better, but there were some tiny grey spots if I stare it for like 20 seconds, so we called him wandering if he would come to do anything after we paid him full. Even he didn't come, it would still be an acceptble job in our opinion (we would have rated a B overall). He came out again to touch it up, re-sanding the problem area and spray the area again; took him may be like 15 min. After this second trip, the tub really looks good. I will give an A now. And would recommend him to other people.

Looks fantastic. Everything was explained in detail about the process and care of the tub afterwards. Jeff was even early for the appointment, which worked out great for me, as I had a busy morning scheduled. He came at 7:45 and was done about 9:45am. Professional and courteous. Priced right. Gorgeous new tub now, with no hard water stains or other signs of wear. Highly recommended!

Mr. Knight provided an overview of the work and cost estimate during the initial phone call. After checking with competitors, he was less costly for the same work. We booked him for later in the week. He was punctual, thorough, neat and the result is beautiful.

Jeff, The Bathtub Man, showed up on time, completed the job on time, and charged me what was quoted and agreed upon. He was very neat and profesional. The bathtub looks great!

I left a message for Jeff and he got right back with me and we set a time and date for the service. He called the day before and asked if he could come a little earlier as his schedule had loosened a bit. I was thrilled and he arrived right on time. He was very thorough, professional, and explained all steps of what he was doing. He gave lots of great tips on how to keep the tub in good shape for years to come to prevent damage. The price was very reasonable and the results are spectacular!!!