Quality Work & Affordable Prices
Quality Home Improvements at an Affordable Price is Our Main Goal, we are committed to serving our
customers with the highest grade of home improvements without charging the high prices that are involved.
Our customers are satisfied with the work and the low price they are charged for our services.
Your satisfaction with our work will not be disappointed.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Specializing in Maintenance & Remodeling Of Homes Minor Electrical, Minor Plumbing Drywall, Painting Flooring, Interior & Exterior Doors Garage Doors, Decks Cleaning Bathrooms,Kitchens Game Rooms, Basements No Job Too Big or Too Small
Left unfinished for over a year and money was paid. And now 6+ months of not returning calls, texts or any attempt with messages. Horrible business and work not done. About a year ago said he couldn't finish and would give us money back and never did and now ignoring. Will file a BBB and possibly sue; ridiculous and highly highly highly recommend no one ever uses him/SM improvements - u will have poor unfinished work and out ur money.
Description of Work: Home improvements including new siding
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
mary F.
06/2016
1.0
home builders, skylights
 + 0 more
Howard Morgan of?SM Improvements left us with an?unfinished home.??He took what was supposed to be a 6 month project and?one and half years later we are left with an unfinished house. ? If you are considering hiring this contractor you should be prepared for the?worst possible construction experience imaginable.?? Howard Morgan and his?small crew would not show up for days sometimes weeks with no explanation. When they did manage to come to work it was never before 10 am and never later than 3:30 pm. ? When we threatened ?to terminate we were promised that our addition would be completed within the next month and of course one and half years?later the project?is still unfinished. ? ? Lastly, he disappeared in the last month not answering any of our calls or texts also unresponsive to the messages from Consultant. ?The bank from which loan for extension?was threatening legal action because of all the extensions and uncompleted work. ? We have legally terminated him and now??are now left to try and hire new contractors to finish. ??? To sum up our experience with Howard Morgan and SM Improvements in one word the word is??DEVASTATING!!??
Description of Work: Howard Morgan of? SM Improvements left us with an?unfinished home.??He took what was supposed to be a 6 month project and?one and half years later we are left with an unfinished house. ? If you are considering hiring this contractor you should be prepared for the? worst possible construction experience imaginable.?? Howard Morgan and his?small crew would not show up for days sometimes weeks with no explanation. When they did manage to come to work it was never before 10 am and never later than 3:30 pm. ? When we threatened??to terminate we were promised that our addition would be completed within the next month and of course one and half years?later the project?is still unfinished. ? ? Lastly, he disappeared in the last month not answering any of our calls or texts also unresponsive to the messages from Consultant. ?The bank from which loan for extension?was threatening legal action because of all the extensions and uncompleted work. ? We have legally terminated him and now??are now left to try and hire new contractors to finish. ??? To sum up our experience with Howard Morgan and SM Improvements in one word the word is?? DEVASTATING!! ??
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900,000
Mario C.
10/2014
5.0
house painters, roofing
 + 0 more
unknown
Description of Work: did not use them
Rating Category
Rating out of 5
Josh D.
01/2014
2.0
roofing
 + -1 more
Hired to build a deck over a cement patio. Left with one board sticking up above all others at least an inch in the middle of the deck, have tripped over it multiple times. All of the seams on the railing have huge gaps and are crooked. The gate will not close unless you lift up and push hard, the wood is wearing from always having to rub together when opening and shutting it. Debris left everywhere. Also refinished the basement. Left with several things unfinished and never returned to complete the job. Left glue on the walls along the stairs, two outlets were hanging out of the walls due to not being mounted on a stud behind the drywall and I had to have someone come to replace both, molding was put around one side of some doors and not other side, can visually notice doors and walls being crooked, cracks in grout on the tile floor, left debris on stairs I had to clean myself, noticeable gap left between molding and the floor all around the basement. Three men were also smoking in my basement and I could smell it in my whole house two days in a row, I had to tell them to stop and again they continued to smoke a third day in a house with children. Ignored a dozen phone calls regarding problems they had left. Took my money and ran. Horrible service.
Description of Work: Built a deck, refinished basement
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$9,000
Response from SM Improvements
4 years after this job was completed and this is the only time I have heard of these problems. Unfortunately without the proper maintenance with a deck and over time the wood does shrink and you do happen to get gaps in the lumber, this is unfortunate but uncontrollable. The basement of the home we did hang new drywall but did not rewire anything, we did replace framing that was damaged. Under no circumstances at all would I ever smoke in a customers home, even if they permitted me to I would never, nor would I permit anyone else from doing so. WE completed the job as described and from my understanding customer was satisfied. Sorry if they were not and wish I could have made them happy
Jack S.
09/2012
5.0
roofing
 + -1 more
We were very satisfied. I liked everything they did and they did a wonderful job in a very short time. They were very courteous, prompt and left everything immaculate when they left each day. It only took them 2-1/2 days for a very large roof.
Description of Work: I used SM Improvements for a complete tear off and re-roof. We used the new 3-dimensional shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from SM Improvements
AS great as this review sounds and would really appreciate this kind of review. I can assure you I did not do this project, I hope that there roof never has a problem but I did not do this job
Carol L.
05/2012
5.0
house painters, roofing
 + 0 more
They do excellent work. The owner is very reasonable and he does very good work.
Description of Work: They put on a new roof and painted the trim around the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Exterior Painting,
Homebuilders,
Skylights,
Basement Remodeling,
Doors,
Interior Painting,
Kitchen and Bath Remodeling,
Glass Block,
Ceiling Fans,
Finished Carpentry and Woodworking,
Garage and Shed Building
FAQ
SM Improvements is currently rated 2.9 overall out of 5.
Sunday: 7:30 AM - 7:00 PM
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 7:30 AM - 7:00 PM
SM Improvements accepts the following forms of payment: Check,MasterCard,Visa
Yes, SM Improvements offers free project estimates.
Yes, SM Improvements offers eco-friendly accreditations.
No, SM Improvements does not offer a senior discount.
Yes, SM Improvements offers emergency services.
No, SM Improvements does not offer warranties.
SM Improvements offers the following services: Specializing in Maintenance & Remodeling Of Homes Minor Electrical, Minor Plumbing Drywall, Painting Flooring, Interior & Exterior Doors Garage Doors, Decks Cleaning Bathrooms,Kitchens Game Rooms, Basements No Job Too Big or Too Small